Professional Management Group in Charlotte, NC with Reviews - YP.com

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03/27/2013
By: worldclaim
World Claim Global Claims Management
Dealing with a fire claim is a difficult experience. Dealing with an irrational client makes that experience even more difficult and this was the case in our experience with the Holley family. WorldClaim was contacted by the Holleys to assist them with their claim through a mutual friend who recommended our services based on past experiences. We did not seek out the Holleys, they sought us out. WorldClaim sent a full team of people to meet with the insurance company’s representatives and agreed on the scope of work on both the building and contents portions of the claim and submitted estimates and inventories which accounted for the damage that we assessed. During the process we maintained a complete dialog with the Holleys and apprised them of the status of the claim and the insurance company’s offer. Through WorldClaim’s effort we nearly doubled the initial offer from State Farm. During the claim we also assisted the Holleys in dealing with their mortgage company. This service, which we provide for no fee but as a courtesy to our clients as it is a complex process, became even more complex because the Holleys were in arrears on payments to their mortgage company and the mortgage company would not deal with us directly until the mortgage company was brought current. It was this issue that caused the delay in negotiating the insurance checks, not WorldClaim’s staffs’ negligence. To the contrary, we provided accurate information to the Holleys on the status of their mortgage and worked with them and their mortgage company on an agreement to bring the mortgage current so that the settlement check could be negotiated. In my last meeting with the insurance company’s representative we had the insurance company amend the damage to the building even further. Immediately following that meeting I met with Mr. Holley to advise him of the changes to be expected in the scope of work and he was extremely happy. Upon return to my office I found that Mr. Holley terminated our services with the rationale that he was not going to pay us for the increase in his settlement that we made as a result of the last meeting. WorldClaim is currently in litigation with the Holleys over an unpaid fee which we fully expect to collect based on the services rendered and the dramatic increases we have negotiated in their settlement.
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12/21/2014
By: Cheryl a morgan S.
GEM Management Inc
They say I owe rent .I have asked over and over again .I have asked to have a meeting with the CEO. I don't Know why the manager off my complex comes when she desires and doesn't have the ability not to discriminate against me. Attacking me far beyond I could ever imagine, and then, to have my 2 daughters experience her rage as well..KimB. made me have thoughts of not being safe, after what she said on the phone, after a natural disaster. I just had major surgery and urgently need more as we speak . No I don't feel well or like my self ,I am sick, and need surgery,Now !! I am not having any issues @ the present date and time and I deserve a break .I go to the dr. Monday and Tues. I don't think it is iN my best interest to continue on like this , Why did i have to call Mr. Morris to find out what I owe for rent after asking,Amanda,B.. a zillion times. I will put it in the mail no later than Monday by 5pm to GEM management. I know what a bad landlord is and that is what it has been like since Mrs. Villevetoe left in April 2013,Amanda hasn't been here.6 months. I know Gem Thrives on advertising Real estate Tycoons to hire GM's from them. but the one they have over this area takes a person's {mine) disabilities, color,age, financial status, marital status, and abuse them with them like putting them in a choke hold until they can't breathe and they want to die! PLEASE STOP THIS ! If the shoe were on another disabled,.fragile,person,with a different age,color,financial status [wants me out of hud ] And went across the street to get my medicine like 18 others on this side. I would have no problems. I KNOW DISCRIMINATION WHEN I EXPERIENCE and ABUSE, When I Feel It!! That's not GEM TRADEMARK INC., that KIM B. and training other to act like her! But the people that go across the street are not as sick as i am! Yet, they get special treatment and special privileges!! You have to show up and visit from time to time and talk with the people to understand what I am talking about !!
09/17/2012
By: happyirene
Carolinas Metro Realty
I have been a real estate investor for well over 35 years, buying my first home at age 25. I have also had the opportunity to work with dozens of property management companies over the years. In fact, while still living here in Fort Washington, Maryland, three years ago I purchased a single family home in Charlotte, North Carolina. From experience, living in one state and owning properties in another state can be a pure nightmare. I knew nothing about the rental market in the North Carolina area. However, after encountering many bad experiences with the previous property manager, I hired Yuriy with Carolinas Metro Realty. I will confess, they are the best thing that ever happened to me. Yuriy provide the hands-on property management & investment expertise that I was looking for. He's extremely professional. He have been wonderful! I am so pleased with Carolinas Metro Realty that I have recommended them to all my friends, as well as other fellow investors.
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07/14/2015
By: Jean P.
Henderson Properties
I own a patio home in one of the properties managed by Henderson Properties. I need some outside repairs done to the home before it can be put on the market to sell. The moment the manager of Henderson Properties maintenance division, David Kilpatrick, heard about my request for help, he was on the phone to me.David was interested in actively helping me with my individual situation and took immediate action. I felt confident that he would follow through with what he said he would do to move the process forward, and, in fact, he did! David was up-front and honest, and I appreciate very much his directness and plain-speaking. His integrity and high regard for customer service and quality work were evident throughout his conversation with me.I very much appreciate David Kilpatrick's assistance and dependability in following through. David is someone that can be counted on at Henderson.
09/20/2012
By: francisco.gallo.18
Carolinas Metro Realty
I have been using CMR for about a year by now. I have two rental properties in Charlotte, both of them with this company. My experience so far has been good, the contact person I usually deal with, Nichele, is very responsive and helpful. Being specific: they have rented the properties fast. When a tenant left, they found a new one soon and took care of all the details and sent me the documentation on time. Deposits to my bank account are on time, there was only one instance of a delay due to a problem with their system, but they explained it quite fast and resolved it in a couple of days. I still need to go to Charlotte to take a look at the properties and see in what condition they are, but so far and based on what tenants have said, seems they are in good shape. From time to time I need to do some follow-up, but I always get fast responses.Hope you all find this helpful.
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02/21/2015
By: Jim D.
Henderson Properties
Prior to deciding to sell our home we had Henderson Maintenance department inspect several problems we needed to address prior to listing. We had our air conditioner, tile, deck, exterior painted and then roof repaired by David (maintenance manager) and his team. They promptly returned all phone calls and texts. Their estimates where reasonable and repairs done within budget. The follow up after repairs was so good we decided to list our home with the Danielle at their sales department. Danielle's preparation and execution of the process helped our home sell within 90 days. We had several issues with the buyers at closing. Danielle took the emotion out of the equation and walked us through to a successful close. Needless to say she is helping us find additional properties Thanks a million!
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05/11/2016
By: Consuelo B.
Henderson Properties
Nadyne has been managing our community properties for years. We couldn't have asked for anyone more accommodating. She came right in, saw what our combined community needed, and made suggestions on how we could operate better. The process of working with her is mostly guidance. She makes suggestions based on her expertise, and advises us on the best options. Overall, our board members and communities are happy with Henderson Property Management. The staff is great! Our community was built in the 1970s and is in need of a lot of updating and maintenance. We still have a long way to go. But we are looking forward to continuing that journey with Henderson PM by our side.
08/13/2013
By: carinacarr3
Klutts Property Management
I've been living under Klutts property management for 3 and a half years now, in two different apartments. They are the best property management place that I've ever rented with. The maintenance staff is understanding and prompt when resolving issues and repairing things. The office staff is extremely friendly and are always willing to help out. My property manager is very attentive and helpful whenever I have questions or concerns. I would recommend (and actually do) renting through these guys over all competitors throughout the downtown area. Not only are they excellent, but they own all the awesome properties and their prices are reasonable.
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11/02/2015
By: Rosario C.
Carolina United Realty
Working with Jim and Rick of Carolina United Realty, has been a great experience. They have been managing my property in Charlotte, NC for over a year and, as this is my first experience with rental property, they have made it a very pleasant experience. They screen the renters carefully and act quick to et a new renter in the property once it becomes vacant. I have not missed a month's rental income because of their foresight and quick action. Any repairs to the property that have come up were handled smoothly and economically and with great thoughtfulness to my situation.
05/03/2016
By: Nicole S.
Soft Touch Cleaning Service, Inc.
Soft Touch is a excellent cleaning service!! Tony was very helpful when I called to schedule my appointment. I explained to him my cleaning needs and he made sure he sent the right person for me. When the cleaner arrived she was on time, and she came in ready to work. When she was done I looked over everything, and I couldn't believe how perfect things were. I've used other cleaning services in the past, but this is beyond the BEST one I've used. I was so excited when she left, I called the office right away to schedule my next appointment :)....Thanks again Soft Touch!!!

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