Professional Cleaning in Charlotte, NC with Reviews -
By: Matt R.
Maid In Heaven
Let me start off by saying Emily, the person I spoke to from beginning to end was very pleasant! Our house was completely empty since we're moving out and having it cleaned for that purpose. The house was cleaned while we were at work. Once we got home to inspect it we noticed that there were a few things that were not done. Although the floors were obviously mopped, some of the rooms were streaked. One of the bathrooms inside cabinet was not cleaned.I immediately called and Emily scheduled another to cleaner to come out first thing the next day to get the areas missed. OK. (at their expense of course) That did happen and the cleaning was MUCH better Yes, they had to come back out, but this company gets 5 stars for correcting the problem and promptly address the issue. Overall, I would recommend Maid In Heaven and will use them again.
By: Sam G.
Maid In Heaven
Never an issue with Maid In Heaven. Call when I need a cleaning and Emily always sends a polite professional cleaner to clean.Doesn't matter if I contact them once a month, before a party, birthday or my in-laws arriving, I know I can count on this cleaning service to get the job done. Especially like the fact that the cleaners always bring what they need which takes a bit of stress off me to make sure I have all the needed supplies. I make an effort to be sure and have toys up off the floor, newspapers in the recycle bin and clean sheets laying on the unmade beds. And another good pointer my mom always told me; schedule an additional hour, so the cleaner has time for the little things that add a nice touch. She is right, it is well worth the money!
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By: Jane wood B.
Merry Maids
I want to highly recommend Merry Maids in Charlotte NC. These folks have been cleaning my home since 2008 and do a fabulous job. Before I started using Merry Maids I had tried various individuals. They either showed up late or didn't show up. Then they took all day to clean my house (I have a large home). But when I started using Merry Maids, it was great. They show up on time and they have at least 2 people so it doesn't take so long. They get everything including the nice details like arranging the sofa pillows perfectly and fixing the toilet paper like a present with a little gold seal. Since they are a nationally recognized company, I know all their workers are screened and trustworthy. They are awesome! Call them at 704-567-6694.
By: Gary P.
Maid In Heaven
I have been a Maid in Heaven customer for more than a year. Best decision I ever made. Allison does a fantastic job. Every other Thursday I come home from work and I can smell the clean as I go through the door. She manages any special requests that I might have and occasionally surprises me with some additional cleaning that she had time for such as the stove or polishing the cabinets. In addition, she always leaves a note describing what she accomplished. It is such a relief knowing that those tasks will always get done. If I could only find someone like Allison to take care of the yard.
By: Amy S.
MaidPro of East Charlotte
Maid Pro of East Charlotte has been cleaning my home for almost six months, and I couldn't be more pleased with their service! They are always prompt, courteous, and thorough. They've quickly adjusted the clean to meet my preferences, and they always ask for (and value) my feedback after each clean. Right now, they are cleaning my home every other week, and I find that this frequency works really well for my family of four (and two pets). I LOVE coming home after a long day of work to a sparkling clean house! They are wonderful to work with, so don't hesitate to call them! - Amy
By: Nicole S.
Soft Touch Cleaning Service, Inc.
Soft Touch is a excellent cleaning service!! Tony was very helpful when I called to schedule my appointment. I explained to him my cleaning needs and he made sure he sent the right person for me. When the cleaner arrived she was on time, and she came in ready to work. When she was done I looked over everything, and I couldn't believe how perfect things were. I've used other cleaning services in the past, but this is beyond the BEST one I've used. I was so excited when she left, I called the office right away to schedule my next appointment :)....Thanks again Soft Touch!!!
By: Wanda T.
First Choice Cleaning Service
A little over 2 months ago, my mom went to the hospital for surgery, a friend came by to visit and gave us a gift certificate from First Choice Maid Service. We called them 2 days before mom left the hospital to come home and we scheduled servicpe with them for the next day. They arrive 10 minutes early and i was amazed at the level of service that they provided. My mom was so impressed that she called them 2 weeks later to set up regular weekly service. I would definitely recommend them to anyone. No individual or company has ever provided this level of cleaning.
By: Scott T.
MaidPro of East Charlotte
I highly recommend Kurt and Maidpro. We have been a customer of his since July of 2014 when his team helped us get our old house ready to sell. I was so impressed, I asked if they could clean our new house every 2 weeks. WOW, Chennel does an amazing job. My wife is very happy. What's special. She goes above and beyond to make sure my wife is very happy with the floors, bathrooms, etc. I rank Kurt and Chennel a 10/10 for customer service and overall experience. Feel free to contact me if you have any questions. Kurt can contact you for sure.
By: Rekita H.
First Choice Cleaning Service
They were late but apologized. They cleaned as instructed but the ad states they would clean ceiling fans and sposer webs from corners. Neither was done. They asked me to supply towels pot cleaning scruber vacuum cleaner and other supplies. They said to leave a list of things to clean versus having a plan. The ad said they accept cards but only take cash and purposely don't brung change for a larger tip. They were due to arrive again today as I believe in second chances but have not called or showed up. One was faster than the other.
By: Saisha B.
5 Star Presidential Cleaning, LLC
Mechelle and her crew are professional, efficient and most important, really good at what they do. We initially hired 5 Star Presidential Cleaning to clean our facility after a large-scale renovation and because of the great job they did then, we've continued with their service for the past 2 years. Always on time responsive to my requests and dependable, they give me a corner-to-corner office cleaning 3 times a week and I am deeply grateful. Highly Recommend their Services
Tips & Advices
Many services offer long-term contracts that include regularly scheduled cleanings. These contracts sometimes, but do not always, result in discounted prices. Most cleaning services offer discounts in exchange for customer referrals.
Homeowners should review their cleaning service's damage/breakage policy. Some businesses compensate for damaged items, while others do not.
Not always. Before hiring a cleaning service, homeowners should confirm the company verifies its employees' identities and performs background checks. Those planning to hire a self-employed cleaner rather than go through a business should inquire about background check options available from their state's attorney general.
  • The annual costs. Weekly services quickly add up, and homeowners may need to pay additional taxes if they choose a self-employed cleaner.
  • Language barriers and miscommunications. Some professional cleaners might speak English as a second language .
  • Background checks and employment verification. Homeowners can be held liable if they employ a person not legally permitted to work in the U.S.
Some services charge more for pets while others do not. Regardless, homeowners should keep in mind that any pet-related cleaning, such as emptying a litter box, adds to the amount of time the service charges for.

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