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05/21/2016
By: Matt R.
Maid In Heaven
Let me start off by saying Emily, the person I spoke to from beginning to end was very pleasant! Our house was completely empty since we're moving out and having it cleaned for that purpose. The house was cleaned while we were at work. Once we got home to inspect it we noticed that there were a few things that were not done. Although the floors were obviously mopped, some of the rooms were streaked. One of the bathrooms inside cabinet was not cleaned.I immediately called and Emily scheduled another to cleaner to come out first thing the next day to get the areas missed. OK. (at their expense of course) That did happen and the cleaning was MUCH better Yes, they had to come back out, but this company gets 5 stars for correcting the problem and promptly address the issue. Overall, I would recommend Maid In Heaven and will use them again.
01/20/2016
By: Sam G.
Maid In Heaven
Never an issue with Maid In Heaven. Call when I need a cleaning and Emily always sends a polite professional cleaner to clean.Doesn't matter if I contact them once a month, before a party, birthday or my in-laws arriving, I know I can count on this cleaning service to get the job done. Especially like the fact that the cleaners always bring what they need which takes a bit of stress off me to make sure I have all the needed supplies. I make an effort to be sure and have toys up off the floor, newspapers in the recycle bin and clean sheets laying on the unmade beds. And another good pointer my mom always told me; schedule an additional hour, so the cleaner has time for the little things that add a nice touch. She is right, it is well worth the money!
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12/02/2016
By: Jane wood B.
Merry Maids
I want to highly recommend Merry Maids in Charlotte NC. These folks have been cleaning my home since 2008 and do a fabulous job. Before I started using Merry Maids I had tried various individuals. They either showed up late or didn't show up. Then they took all day to clean my house (I have a large home). But when I started using Merry Maids, it was great. They show up on time and they have at least 2 people so it doesn't take so long. They get everything including the nice details like arranging the sofa pillows perfectly and fixing the toilet paper like a present with a little gold seal. Since they are a nationally recognized company, I know all their workers are screened and trustworthy. They are awesome! Call them at 704-567-6694.
05/16/2014
By: Gary P.
Maid In Heaven
I have been a Maid in Heaven customer for more than a year. Best decision I ever made. Allison does a fantastic job. Every other Thursday I come home from work and I can smell the clean as I go through the door. She manages any special requests that I might have and occasionally surprises me with some additional cleaning that she had time for such as the stove or polishing the cabinets. In addition, she always leaves a note describing what she accomplished. It is such a relief knowing that those tasks will always get done. If I could only find someone like Allison to take care of the yard.
02/26/2017
By: Bill T.
Maid In Heaven
Great experience with Maid In Heaven. Contacted them through email. Quick response. Set up everything without having to make a single phone call. Cleaner showed up on time, had everything she needed which was great as our household was completely packed up and in a moving van. Got a call from our realtor this morning, Maid In Heaven did an extremely thorough job and our home is now ready to put on the market. Again great experience with Maid In Heaven.
06/08/2013
By: c.leightner405
Maid In Heaven
Very impressed all the way around. The cleaner was scheduled at 8am on Thursday. At about 8:05a Patricia called from the office to let me know that Allison was stuck in traffic but would be there shortly. When Allison arrived she apologized for being a few minutes late then got right to work. She did a tremendous job cleaning and I am one happy will call them again soon client!
12/04/2015
By: Ester H.
Maid In Heaven
It was such a joy to have a representative of Maid In Heaven come to clean yesterday. Kim was on time and very professional. Had some problem areas that needed tackled (need I say master bathroom) and my kitchen floor. Asked her to spend extra time scrubbing and getting them back to move in clean. She did an absolutely wonderful job!
02/08/2017
By: p.banks
Maid In Heaven
Mom had hip surgery a couple of months ago and I was unable to make the weekly trip to Charlotte to clean for her. Found Maid In Heaven online and submitted a request for an estimate. Estimate was very reasonable so I contacted them to clean for Mom on a weekly basis.She has been very pleased with each and every cleaner she has had.
04/26/2016
By: oshaw95
Cranks Greener Clean
This company came out to clean our house this past weekend and they did a wonder job. I left for work and when I returned I was far more impressed than I was with my last cleaners. Very professional and trustworthy. I only tried them because my usual cleaners couldn't fit me in on a Saturday, but I think it's time for a switch!
08/09/2013
By: stephensessioning
Maid In Heaven
My wife and I have been using this cleaning service for over 5 years every other week.We have referred co-workers and friends and will continue to do so..When a situation arises with a cleaner (their only human after all), the office staff has a compassionate ear and the issue is rectified within a day. No complaints from us.
Tips & Advices
Many services offer long-term contracts that include regularly scheduled cleanings. These contracts sometimes, but do not always, result in discounted prices. Most cleaning services offer discounts in exchange for customer referrals.
Homeowners should review their cleaning service's damage/breakage policy. Some businesses compensate for damaged items, while others do not.
Not always. Before hiring a cleaning service, homeowners should confirm the company verifies its employees' identities and performs background checks. Those planning to hire a self-employed cleaner rather than go through a business should inquire about background check options available from their state's attorney general.
  • The annual costs. Weekly services quickly add up, and homeowners may need to pay additional taxes if they choose a self-employed cleaner.
  • Language barriers and miscommunications. Some professional cleaners might speak English as a second language .
  • Background checks and employment verification. Homeowners can be held liable if they employ a person not legally permitted to work in the U.S.
Some services charge more for pets while others do not. Regardless, homeowners should keep in mind that any pet-related cleaning, such as emptying a litter box, adds to the amount of time the service charges for.

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