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By: Sandy W.
Mecklenburg Eye Associates
I recently had cataract surgery in both eyes with Dr Blotnick. First let me say that Dr Blotnick is very skilled doctor and did an excellent job. Here's the problem - his staff completely botched the experience. First of all, I made it clear to three different employees that I both needed (due to insurance) and wanted to go to a specific hospital. I did so to ensure that I would be scheduled appropriately. As I was securing the date, I noticed they had put the wrong hospital on the information card. I immediately pointed this error out to the scheduling clerk on duty and was told it would be corrected immediately.I travel for a living and it is very important that I confirm my appointments to prevent excessive fees due to schedule changes. Then I got a phone call from the "surgical coordinator" informing me that I had in fact been scheduled to the wrong hospital. When I told her what had happened and what my needs were, she dismissed it, saying that "it was simple to correct" and that I needed to "change the date of the surgery". I asked her who was going to pay my travel fees for changing my travel due to their error, because it certainly was not going to be me or my organization, she did not know what to do at all and never helped with the end result. I ended up going through a mountain of phone calls with my insurance to make sure that if I went ahead with the surgery on that day in the wrong hospital, I would still be covered. My coverage is excellent. I received several phone calls from the "insurance and billing" person, who talked to me as if she was some sort of bill collector and I was in arrears. This was not the case at all. We have always paid promptly and also had excellent insurance coverage. She actually threatened me with "if you don't pay up front, you won't get the surgery" when I questioned about what she had filed with the insurance providers.I expressed my dissatisfaction several times to the insurance and billing person and the surgical coordinator and nothing was done. I even had to push hard to get receipts so I could file my own insurance.I am STILL trying to get all the information I need to finish filing my insurance and it is almost a week out from the second surgery. Interesting since they push hard for their money and yet drag their feet to give the appropriate receipt.I had both eyes done and was satisfied with Dr Blotnick until I went for my next day follow-up. I went to the Randolph Rd office which is where I have always gone. I was told when I arrived that Dr Blotnick was in the University location. At no time, via paperwork or the confirming phone call, was the location mentioned. At no time did anyone on staff indicate that I was scheduled to go to a completely different location than I had ever gone to. So , I ended up seeing a completely different doctor who DID NOT perform the surgery. While he was nice, he was not Dr Blotnick. Again, their idea to correct their series of blunders was to expect me to jump through hoops.Finally, I spoke with the office manager about all this and was told that he agreed and that I had been treated very badly. And then he said, "What do you want me to do about it?" If that wasn't bad enough, he then said, "you got eye surgery from one of the best in Charlotte, so...." in a very patronizing way, inferring that I show my gratitude by keeping quiet. When I told him the insurance person talked to me rudely like some bill collector or something, he said, "she is a bill collecter." I was appalled and disgusted. I paid dearly for good service on every level and did not receive it. Frankly, with this arrogant and dismissive office manager, no wonder the office staff are lacking in professionalism and seem entirely incapable of listening to patients needs. I am done with this practice.
By: ynotbloom
These folks are very helpful, friendly and accommodating. I walk in cold-turkey off the street with an eyeglass emergency (multi-focals lost while visiting the area from out of state). The folks I worked with were the apex of "southern hospitality." They knew I had a wedding event to attend and they were very busy at the time. They suggested other times that they are traditionally slower until one matched my schedule. Upon my return, I was greeted like an old friend returning! In no time, I not only had a spare pare of glasses (with the help of my home optometrist emailing the RX for me), AND ended up with a second pair (part of an ongoing promotion that week)! They came highly recommended as well from the local hotel staffs, who are familiar with their work! A month later, I contacted them as I had lost my receipt and needed to get a copy. With no hesitation at all they offered to find / fax / or mail me a copy! These guys are great!
By: K M.
Mecklenburg Eye Associates
After just completing cataract surgery for both eyes, I cannot be more pleased. Staff was very courteous and respectful. Dr. Blotnick explained the procedures, the pro's and con's of my treatment plan. I was allowed to select the option that I thought best for me. After having working in the healthcare field for many years, having a voice and a choice in my treatment plan was important. I would have had the surgery much sooner if I had known how painless the procedure was, and that the next day I would be back to my normal activities. I would recommend Mecklenburg Eye Associates to anyone having vision problems!
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By: Nigel W.
Dr. Jeffrey A. Ditesheim
I went to Dr. Ditesheim because I was looking for a surgeon close to my home and to give me great results as well. The second you walk into the office, the staff greet you and they're all so friendly and make you feel like your really going to be taken care of. Meeting with Dr. Ditesheim was a great thing as well. He's very professional and thorough about his practice and explains how he's going to do the surgery. The nurses are very friendly and easy to talk to as well. I can definitely say I'll be recommending Dr. Ditesheim to any one of my friends who are considering any cosmetic surgery.
By: Marc E.
Mecklenburg Eye Associates
Dr. Blotnick performed LASIK on both my eyes yesterday. He was very helpful, explained the entire procedure including what needed to be done before and after surgery. I had the procedure done yesterday afternoon and today I feel great, and I'm closing in on 20/15 in each eye which is better than expected! I also had some time constraint issues that Dr. Blotnick more than accommodated. I HIGHLY recommend Dr. Blotnick, his expertise and professionalism are unparalleled. Deciding to have LASIK performed by Dr. Blotnick was probably the best medical decision I've ever made.
By: Jeremy M.
Raad, George L, MD
Dr. Raad is EASY the BEST doctor in Charlotte by far and I have seen a LOT of doctors in my days. He is VERY compassiate, caring and outgoing. He is the only doctor that "REALLY" seems to care about me and actually spends time with me and listens to my concerns and is ALWAYS open to suggestions to help with my care. His office staff is ALWAYS friendly and caring. Overall if you need a WONDERFUL caring doctor that is like a "old fashion" type doctor then Dr George Raad is your doctor, just tell him Jeremy Moffett sent you. Thanks for reading my review, Jeremy :)
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By: Bill P.
Elizabeth Pediatrics
We have been with Elizabeth Pediatrics for almost 16 years. They are angreat practice who take the time to know the families of those they are serving. With weekend hours and 24 hour call line, this is a must. We have been with them through growth and moving offices and they never skipped a beat. We drive nearly 50 minutes to see them we believe in them so much. If you want a doctor without convictions or just to treat-em-and-street-em, go elsewhere. If you want a doctor's office that has principles and cares, call them up.
By: Jill P.
Dr. Robert McDonald, MD
Over the past six months nothing seemed to go well. They do try to get you to use their PA, since seeing a Dr takes longer. They referred me to radiology and the machine was down when I got there. Last visit the computers were down. Today I had to wait on the phone 45 minutes, got an inexperienced receptionist who eventually hung up on me since she didn't understand what I needed, even after many repeats, spelling it out for her, and multiple explanations. I now have a new family practice as of today.
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By: A. rene' D.
Dr. Robert McDonald, MD
I have been going to Dr. Adam Ligler for two years now and I have received EXCELLENT care in both a critical situation and consequent follow ups. My first visit lasted over an hour with the Dr. and his nurse. They were very attentive and provided a high level of diagnostic evaluation and treatment plan. His RN, Carol has always been very compassionate and responsive each time I have called the office. I cannot say enough about the partnership of care and concern they both showed for my care.
By: B T.
Dr. Neal Stephen Taub, MD
I have been a patient of Dr. Taub's now for several months and he is very caring and very understanding of my pain and asked me of what pain medications that I have been on in the past that worked the best for me. He put me on a great pain management program and he is my hero. I also love his German Shepard which is friendly and a beautiful dog. Dr. Taub's staff is wonderful and professional also. Thank you Dr. Taub.
Tips & Advices
This depends on the facility. Patients should call to find out if they'll need a referral from their physician prior to making an appointment.
Aside from hyperbaric oxygen treatment, most wound care centers offer:
  • Debridement: The removal of dead skin and tissue surrounding the wound. This can be done surgically, using a whirlpool bath, syringes, enzymes that dissolve the tissue, or wet dressings that dry on the wound and absorb the dead tissue.
  • Dressing: Wrapping the wound in a protective film, gauze, gel, or foam.
  • Compression stockings: Tight-fitted fabric sheaths that encourage blood flow.
  • Artificial skin: A covering that is applied to the wound for several days as it heals.
  • Ultrasound: The use of sound waves to promote healing.
  • Growth factor therapy: The use of materials naturally produced by the body to encourage quick cell growth.
  • Negative pressure therapy: Creating a vacuum around a wound to encourage faster blood flow to the area.
Depending on where the treatment is administered, hyperbaric oxygen treatment  can cost $100- $1,000. After insurance is applied, patients may have a copay of $10 -$50 or a coinsurance fee of 10 percent to 50 percent.
Most wounds should heal within two to six weeks. An individual should seek chronic wound treatment if a wound has not begun to heal after two weeks or is not completely healed after six.
Most health insurance plans cover wound care. Patients should check with the clinic and their health insurance provider before seeking treatment to be sure.

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