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By: Stephanie G.
Benjamin Franklin Plumbing
I had a flooding incident in my home a few weeks ago. When I arrived home to find water in every room of my house, I was distraught to say the least. Not having this ever happened before I wasn't sure what I should do first so I made a call to Kevin C. with Benjamin Franklin Plumbing. He was very helpful. He immediately instructed me on how to stop the water and said to sit tight he was on his way. It was late in the evening and I knew he was on his way home but he instead came to assist me. Not only did he arrive and provide superior service but he also helped keep me calm as the emergency restoration crew arrived. I have to say I am very appreciative of the help and more than satisfied with the customer service I received. Would definitely recommend to anyone looking for plumbing services.
By: cody99
Carolina Heating & Air Design
This company is by far the most professional I've dealt with. The service tech, Tim Driggers, was extremely knowledgeable, friendly, & took the time to explain what was wrong & didn't try to push me into repairs I didn't need. I didn't feel like I was getting the runaround and that I was getting an honest diagnosis to fix my heat. I had 2 other companies tell me I needed a whole new system & Tim proved that wasn't the case - all I needed was a new switch and thermostat. I so appreciated the level of professionalism that Tim displayed that I've signed up for their yearly maintenance agreement & I'm so excited I found a company I can trust. I will HIGHLY RECOMMEND this company to anyone who needs HVAC service.
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By: Sandy V.
Rooter Champion Plumbing
Came home to a busted outside water pipe last night!, not a great ending to an already difficult day. Happened across Rooter Champion on google search and called......best decision I've made in a while I must say! Great customer service. Explained what needed to done, found the leak right off, so limited digging in the yard which was a mess from the leak. Brandon was very nice, respectful, found the leak quickly, fixed the problem and NO MORE SOGGY YARD!!!! YEAH! I would definitely recommend and have absolutely found "my" plumber for any future plumbing needs! Thanks to everyone at Rooter Champion!
By: southernbelle586
Malone Plumbing Co.
I called Malone Plumbing a couple of weeks ago, after getting a recommendation from a member of the Char-Meck utilities crew. My sewer was backed up and unfortunantly it was on my side, so the city couldn't help me. Making an appointment with this company was super easy and the technician was there at his scheduled time. He installed a cleanout in my front yard and jetted the line. His price was great and I felt that I got a good deal. Someone from the office called back the next day to make sure everything was working ok. The customer service was excellent and I'll definently use them again.
By: Joy P.
Airworks Cooling & Heating
AirWorks serviced my sister's house and due to an unforeseen issue on her part she was unable to meet the tech herself, so I met them out at her property instead. The technician, Mike, was very attentive and courteous. He was extremely knowledgeable and knew exactly what my sister's unit was in need of. At the time of service it had begun to rain, but Mike didn't skip a beat and just continued working. He did NOT have to do that, and for that I have the most upright respect for this company! I will be using Airworks for my personal property, as well!
By: Kelly F.
Roto-Rooter Plumbing & Drain Services
I always have great experiences with Roto Rooter. Yesterday's was no different. Marvin came out in a timely manner, and was helpful and friendly, and fixed what felt like a huge problem with what seemed like ease. The top three things I love most about Roto Rooter that are always consistent are: 1) their excellent prices, 2) their timely service calls, and 3) their excellent communication to me as the customer. Oh, and most importantly, they always fix our problem in a timely manner and completely. I will ALWAYS recommend Roto Rooter!
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By: Donna H.
Benjamin Franklin Plumbing
Great Service - During a thorough service inspection by Kiefer, he called Jason out to my home to answer my questions about a new installation. Both were very helpful. Jason was back out within 3 days and went above and beyond to listen and provide solutions to all my issues. I was very impressed with his ability. He went over all my options, all the pricing and was extremely courteous. He did a great job. I can always rely on Benjamin Franklin Plumbing.
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By: Peter G.
Hefner Bill Plumbing Service
Showed up on time but had no clue about what was wrong with my hot water heater. I called because of no hot water in shower. They came out said it was tankless and said to call Ranaii. Then sent me a bill for $144 and fixed nothing. Called about my bill and they said that was there standard fee for showing up. My suggestion to them, tell the customer they don't service tankless water heaters before sending someone out.
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By: Randy M.
D E Caudle Plumbing Inc
D. E. Caudle is a plumber with integrity. He helped us replace our main waterline to our house last year. He quoted us and the quote was $200 too low because he had to dig a bit deeper than he planned, but he honored the price anyway. I know that doesn't sound like much on that job, but to us it was crucial at a time of deep financial stress. Thank you, Mr. Caudle!
By: Jamon N.
Roto-Rooter Plumbing & Drain Services
I was very skeptical about Roto-Rooter when I initially called, but after the serviceman came out and completed the job, I have a new found respect for them. Not only did he explain step by step what he was doing, but he also showed me via the "snake" camera. If I ever have any more plumbing problems the first company I will call is Roto-Rooter.
Tips & Advices
You can keep your air conditioner running efficiently with some preventative care measures. Shut off the power to your AC before cleaning it or performing any of these tasks:  clean your filter at least twice a year; remove leaves and twigs from cages; clean the fins with a garden hose or special spray, then use a butter knife to straighten any that are crooked; keep your yard clean so the fins won't get blocked; cover the unit up for winter; and make sure it's level or you run the risk of damaging the inner workings of the unit.
To clean your air conditioner drain, first shut off the power to your unit at both the thermostat and the breaker. Then remove the drain pan. If the pan is full of water, soak up the liquid with a few towels or rags or use a wet vacuum. You can use a solution of water and distilled vinegar, or substitute peroxide for the vinegar, to clean out the drain pipe. Let the pipe sit for a while in the solution and then put all the parts back in place. Once you start using your air conditioner on a regular basis, check it periodically to ensure condensation isn't building up.
If you happen to live in a hot and humid area of the country, drainage problems can occur with your unit since moisture can trap itself inside the system. Routine maintenance can cut down on drainage issues by cleaning out any mold or algae from blocking the drain. If you notice moldy smells whenever you turn the thermostat down, check on your system.
If you notice your system is acting inconsistently, the sensor is most likely out of place. Turn off the unit and reach behind its control panel while carefully bending the sensor back into place near the evaporative coil.
Find out where the noises are coming from. A banging or clanking sound could be due to a loose part. If you hear a hissing sound, it's most likely because of a refrigerant leak and you should contact an HVAC technician as soon as possible.

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