Apparently they had some issues back in 2008, but since I moved in Summer of 2012 this place has been great. The original office staff and current staff have all been helpful and friendly. They can get busy in the afternoons answering phones and doing tours, so I wish they had a second person on duty, however it is a small complex right now and you usually don't have to wait more than 10-15 mins for someone to return. I assume when the approx. 100 new units are finished they may increase the staff.Maintenance has always been very friendly, helpful, respectful, and seem to enjoy helping residents from everything like bringing a ladder to change high light bulbs, wiring light switches (with help of a contractor), fixing disposals, and unclogging sinks.The complex has put in a lot of money to improve landscaping lately and it looks really good. One complaint is for a few pet stations with bags since some owners don't pick up after their animals, and this might help. A second recycle bin near the mailboxes for junk mail would keep the walkway cleaner. Lastly the complex doesn't have package mailboxes like some complexes so you can only get packages when the office is open.The pool has been recently re-sealed and is usually clean and not crowded. The rooftop patios are awesome even if they do close early at nights for noise levels affecting the nearby units.Many nights I come in at 2-3am and last year only 1-2 spots in the whole complex would be open and residents would sometimes have to park in handicap and loading spaces. This hasn't been a problem lately and is likely due to less visitor passes being issued. At one point management said tow trucks patrol the lot at least 2-3 times a night however I have only seen one a handful of times. Visitors without a temp pass MUST park on the public side streets which is a big pain since that side of the complex does not have a call box (it really needs one). Hopefully the expansion will including some parking upgrades for the increase in visitors competing over the street parking.I have experienced a 2br and 1 br mill unit (the two older brick buildings on site) and the decor is great, noise levels are very low, and residents are generally respectful, friendly, and private.After 9 months, I transferred to a 1br unit on a new 12 month lease and the fee was reasonable ($200 in March '13) to switch over my lease instead of the 1.5x monthly rent that some complexes charge.The area north of the complex is a poorer area, but you wouldn't know it other than the occasional homeless/low income person walking past the complex during the day on the public streets which are separated by a fence from the complex. I have heard of only 3 minor incidents occurring in my year here bring, 2 car break-ins on the side street, and 1 purse theft (unsure if out of a car or off a person). The complex quickly sent out alert emails and held one Q&A session with a CMPD officer at the complex for residents. Multiple law enforcement personnel live in the complex and cameras with night capability are installed on exteriors.Prices, floorplans, and availability are all accessible on the compex website. A handful of garages are available for any resident to rent if unoccupied.
06/18/2015Anson at the Lakes Apartments by Cortland
This was a wonderful place to live until new owners (Cortland) took over. The original staff is awesome, My lease renewal price was jacked up (and only approved for 6 mths), while living among the chaos of reconstruction is not pleasant. I originally received many mixed messages about my options when letters were sent out about construction. The parking was a nightmare but they worked with me on that. The containers and construction dumpsters make it unsafe when getting home late at night because you cannot see your surroundings. The woman in charge told me that I shouldn't live in fear. Seriously? I don't live in fear, I just have common sense. On Memorial Day, they were cutting and grinding trees down by the pool. It was so loud sitting by the pool, we had to come in, the joy of relaxing by the pool was gone. Sadly, I once called this my home, now I cannot wait to leave.
Do you like cold showers, being able to hear everything your roommate is doing in their room from your room, having your windows thrown up on, little to no wifi, and witnessing multiple knife/broken bottle fights from your peep hole? Then you will love the flats at mallard creek! super thin walls and obviously quickly built, this apartment complex has plumbing so messed up smells emit from the resident's bathrooms and also from the sewer grates in the parking lot. speaking of the parking lot - hope you didn't like your car too much because it probably will get hit by another resident trying to park in the poorly lit, poorly laid out parking lot.I pay $580 and my roommate pays $500, we have the same room.Look elsewhere for a place to live. This is a horrible experience but I'm stuck here until the very end of July because of the stupid contract they make you sign.
04/20/2016University Walk Apartments
I have lived here for about 9 months now and I have really enjoyed it thus far!! My room is a good size, the furniture is nice and included, amenities are awesome and the staff has always been super helpful. Amenities include a 24/7 gym (which rocks bc I love working out at night), pool, volleyball court, game room, tanning (also rocks), printing, etc. Everything is included except for electricity but they're including that next year!! They have stuff going on in the office once in a while where they give out food or swag or other little free things which is another perk! Only complaint is kitchen size/appliances but it works. Love having a balcony also and being close to campus is sooo nice because it saves you like $500 on a parking pass. I can get to Fretwell in about 7 minutes where as if I had to find a place to park it would take way longer.
10/14/2013Marsh Properties - Sedgefield
Great people in the office. Anytime something has needed repair, they are always friendly, & the work is done quickly. The apts. are old, therefore, no dishwasher, disposal, small oven/stove and limited elec. outlets. However, it meets my needs and the location is great for my work. I just hope they don't try to capitalize on the "Southend" trend, and try to escalate the rent much further. Management is quick to notify tenants when we have a surge in break-ins, be it apts. or vehicles. Again, they are fine, as long as Marsh doesn't try to price them as if they are Colonial Reserve or The Silo's. They are quite bare bones with no amenities. But again, I will say the office staff has always been welcoming, friendly & helpful to me.
The one bedroom apartments are a bit pricey for the amount of space you get, which scares away students, thankfully. You do get a washer/dyer, but otherwise nothing too fancy. When your lease comes to an end, they will increase your rent by a percentage that is double the market rate and the amount will be more than the average rent in the University area. They care more about new residents than existing ones, just like the cable companies, so the increased amount will also be much higher than than the price on their website.This is a nice place to live for a year and then get away from because of the cost.