Firestone Complete Auto Care Locations & Hours Near Charleston, WV -
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By: Adam M.
Elite Auto & Diesel Repair
These guys are total crooks! NEVER TAKE YOUR VEHICLE THERE! My story is too long and horrible to even get into it on this forum. These guys are the worst and have tried to bilk me for thousands of dollars. There meth-head mechanics even stole parts off my car and sold them, only for the owner to pay to have them replaced.
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By: Chris H.
Charleston Automotive Service Tire And Supply LLC
Had all 4 tires replaced and they put them on my '05 Accent and driver side rear tire had a leak around the valve not evena day after the tires were put on. I contacted owner about fixing the leak and I was told by the owner, and I quote 'Not sure I can fix your tire, electric is off [at the shop], I closed shop for good 2 days ago.' Save your money and go someplace that is more professional with their customers when dealing with fixing their mistakes.
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By: Amber P.
J P Auto Repair
Great mechanic! Wonderful customer service! Very trustworthy and dependable! Only mechanic I trust to work on my cars!
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By: Rebecca C.
Village Auto Center
This was an outstanding experience. We were n the middle of a long drive from MN to NC and the front end was wobbling. We took it here and the looked at in very quickly, advised us we needed to get it repaired but it would get us home. The had us over a barrel and could have sold us anyting, but were honest, friendly and helpful and did not charge us for the help
By: Ella M.
Up The Creek Auto Repair and Towing
Excellent service and wonderful owners!It is most definitely the best garage in Charleston!
By: Desirae M.
Vance Auto Repair
Very pleased with the personal service that I got at this garage. The mechanic went out of his way to be helpful. I only stopped for an oil change and ended up getting several problems with my car fixed that I had been putting off because I didn't know any mechanics that I could trust. I am so glad I gave this shop a chance because I feel my car is finally in safe hands. Thank you Matt and family.
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By: Steve S.
Up The Creek Auto Repair and Towing
Best garage in Charleston.
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By: Elisa B.
Up The Creek Auto Repair and Towing
All of a sudden my truck started making a terrible noise , I took it to the closest place which was Hamilton's. They did NOT drive it on the road, look under the truck or under the hood, they moved it maybe 5 ft in their driveway and announced it was most likely the transmission and offered me a ride home . This ole country gal comes from a long line of car fanatics so she wasn't gonna bite on that one. Transmission held fine on hills and shifted smooth. So I drove on up the holler to "Up the Creek" , the mechanic said it was a weight on my gas tank that had rusted through and was just hanging there rattling causing the noise. He took it the rest of the way off and charged me NOTHING for doing it. Nicest, best service ANYWHERE in the area. I won't go anywhere else ever again. We used to always go to C and M before but he won't work on anything anymore, never has time except for "special " friends and he knows what that means. These are my experiences and my opinions and if anyone don't like it, I don't care because it is the truth! This community needed "Up the Creek " so bad. Glad to have you serving us, hope you stay.
By: Stop A.
Stowers Body Shop & Service Center
Terrible Service. Lies, wont call you, charges more than quoted, dosen't do work promised.
By: Pat K.
Vance Auto Repair
I was referred to this garage by a friend and stopped in just to get an estimate for several things another garage had told me I needed to fix my car. I sooooo happy I stopped in, my car is fixed and it was very inexpensive. Great mechanics and great service! I will be going back soon for brakes and oil change.
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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