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07/01/2017
By: Kathy C.
Good Shepherd Veterinary Hospital
Please do not waste your time reading the bad reviews. Some of these people has never been there . They were asked to write , I know I read it with my own eyes on fb ...,( How or why would people make a bad comment on someone they have never laid there eyes on . Dr. Sara Stephenson to us she is the best , friendly, caring and so is her staff. If it wasn't for Dr. Stephenson our Mary Katherine would bot be here with us today , Mary Katherine came in this world fighting to live, and we call Dr. Sara Stephenson ( Dr. Sara ) she caught something right away when she was just a baby, that another Vet accidentally looked over . And too Mary Katherine has severe allergies, Dr. Sara worked with and infection control doctor, and Med Vet in Ohio , no one has ever seen some of the testing came back and they all work together it took them close to two years to make her life completely enjoyable . Mary Katherine was a regular visitor, but you know Dr. Sara spent nights awake thinking about want could be done , and on the phone with another doctor from Med Vet , I tell you she saved our baby , to us our fur babies are our babies ... If you are looking for a caring , loving Dr.our opinion this is the place to go . Danny , Kathy , Mary Katherine Connard
09/05/2017
By: Greta W.
Valley West Veterinary Hospital
Although I regularly take my adopted dog for shots, sentinel, etc, every time I go they expect for me to pay $475 to have my dog's teeth cleaned & feel shamed cause I can't afford it. This is why more people don't adopt animals from the shelter. This office acts like only wealthy people should be allowed to own pets. If I had $475 to have my dog's teeth cleaned, I'd use it for my own dental care!! I'm sick and tired of feeling shamed every time I go for this reason. I treat me dog better than a lot of people treat their children. I'm not going back to this vet's office; I'm going to find some place else to take my dog to for shots, etc., where you don't have to be wealthy to have good healthcare for your pet!!
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08/19/2015
By: Mark D.
North Gateway Animal Hospital
I have been going here for almost 2 years now and have nothing but good to say about these folks. I have only had to wait a while once and that was because the place was packed. I am very particular who I let care for my dog because he is family as far as I'm concerned. The staff has been very kind and considerate. I recommend Northgateway to my friend and co-workers all the time. I read the other reviews and am stymied as I have never had such an experience, and I feel so sorry for them. With all my dealings with them I have been very satisfied. Maybe they might have had issues before, and if they did, they have done whatever it took to correct them. I certainly trust my Chester with them.
09/09/2014
By: Emily M.
Kanawha Boulevard Animal Hospital
I have been going here for years. They are seriously my all time favorite vet. It's a husband and wife team that are both vets there so you get that real homey feeling. The receptionists are extremely friendly and informative. My dogs are seriously actually excited when they go to the vets no joke. They wag their tails and lick the vets/receptionists faces so I know they also take care of my doggys AFTER I leave them there for grooming ect. Sad they no longer do grooming, but for everything else they're great! They seem to really care and have a love for animals. I recommend them to all my friends. Great prices too.
04/25/2017
By: Kimberly R.
Good Shepherd Veterinary Hospital
My national winning show dogs have been patients of Good Shepherd Veterinary Hospital since the beginning of this vet practice. I have had nothing but excellent care from all the professional staff. Please do not let one unfortune accident taint your opinion of this wonderful caring group of professionals. They have always gone above and beyond to take care of their patients. I can state multiple times when I have needed them when the clinic has been closed for emergency situations and they have been there for me!!! When I retire from my present health care position I will be asking to work there!!
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04/24/2017
By: Wvsky D.
Good Shepherd Veterinary Hospital
Sarah Stephenson, owner of Good Shepherd Veterinary Hospital is one of the best vets in the valley. I have used her services for 30 years and still do. She loves animals and even has rescues at her home being taken care of. I highly recommend her and her staff.I understand some of these reviews are from people who have never actually been to the vet but are spouting off hatred based upon one very unfortunate situation. Please do not let the hatred ruin the reputation of a truly awesome group of people who work hard day in and day out to provide the best care for your animals.
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02/15/2017
By: Robin R.
Good Shepherd Veterinary Hospital
I have an older dog- diabetic, arthritic and had major surgery for a compound fracture of the back leg- a couple of years ago(surgery was performed at Cross Lanes Vet- and they are a 5-star performer as well) but GS has provided all of the after care and chronic care for this dog and my other animals. They have been WONDERFUL. The care, education, alternative suggestions for care have been provided by a knowledgeable, caring staff. I would be remiss to not also applaud the front desk help- super compassionate folks.
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12/21/2015
By: Johnny S.
Kanawha Boulevard Animal Hospital
You will NOT find a more caring and compassionate staff than at Kanawha Boulevard Animal Hospital. Drs. Eric and Paula Lee are the epitome of professionalism and demonstrate a real love for all animals. The office and assistant staff are the top of the line as well, are friendly and fun. They not only help our Ripley but help Rip's 'parents' as well! ... LOVE these guys!
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02/17/2017
By: Shawna M.
Good Shepherd Veterinary Hospital
Those that say that Good Shepherd is all about money and doesn't care about the animals are dead wrong. They care deeply about animals and want what is best for your pet. I have been going to them for 10 years and could not ask for better service and care for my animals. The compassion I have been shown by the doctors and staff makes me want to cry at times.
01/30/2015
By: Sarah M.
Avalon Animal Hospital
I've brought in my rabbit twice so far to get her teeth trimmed, and the staff here have been nothing been nothing but sweet. They've taken great care of my rabbit, and do an awesome job with her. Everytime we pick her up after they work on her teeth, she's so loving and ready to play. I believe ill be bringing her here for a long time to come. (:
Tips & Advices
Most 24-hour clinics do not allow owners to stay with their pets overnight. However, many do have specific visiting hours or will let owners see their pets at any point during the day. In addition, owners can call most clinics at any time for an update on their pet's well being.
  • Important phone numbers, especially those of the the veterinary clinic, the animal hospital or emergency clinic, and the poison control center
  • A book detailing pet first-aid steps
  • Copy of medical records
  • Nylon leash
  • Muzzle (only use if pet is not vomiting and has no difficulty breathing)
  • Absorbent gauze
  • Nonlatex disposable gloves
  • Scissors
  • Tweezers
  • Nail clippers
  • Digital thermometer
  • Sterile saline solution
  • Hydrogen peroxide (to induce vomiting only at the recommendation of a veterinarian
  • Milk of magnesia (to absorb poison only at the recommendation of a veterinarian)
Find a 24-hour animal hospital that provides emergency services within your area. Keep the facility's contact information in a place that's easy to locate, such as the refrigerator, address book, or smartphone. Most veterinary clinics operate on standard business hours and are not equipped to handle emergencies.
Veterinary clinics operate on a smaller scale than animal hospitals. The latter are more likely open 24 hours and provide emergency services. The former generally operate on typical office hours and only perform wellness exams and minor surgeries. Veterinary clinics also do not generally perform laboratory tests on site.
The specifics vary depending on the type of visit. For a wellness exam, bring:
  • Medical records
  • The type or brand of food the pet eats
  • Medication (including flea, tick, and heartworm medication).
If the animal needs medical treatment, the following may be helpful depending on the situation:
  • Fresh stool sample
  • Vomit sample
  • Video of the pet engaging in abnormal behavior
  • Substance the pet may have ingested

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