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08/31/2013
By: j.iwia
John Griffiths Hardwood Flooring
I had them come out to fix some cracking in my hard wood flooring. Their price was about 20% higher than the other bid, and therefore we had high expectations. John is very pleasant and knowledgeable. We did have some issues. They left a spot around a door jamb undone. The crew was a bit lacking in respect for the home, leaving cigarrette butts around and scuffing the baseboards. There were some holes in the epoxy where water could seep in. They also took an extra day but gave us a 5% discount as a result. John came out and met with me and is sending out someone to address the issues.
Tips & Advices
In most states, contractors are required to have a license before taking a job. Some states also require registration. To be licensed, contractors must pass an exam and meet certain qualifications that prove he or she is a competent flooring contractor. Registration is simply a list of who will be performing a job.
The time it takes to install flooring depends on the type of flooring and the size of the room or rooms involved in the project. In one day, a typical contractor can usually install up to 2,000 square feet of carpet, 600 square feet of hardwood or laminate, or 400 square feet of tile or stone.
  • Do you have a professional license, insurance, and a business liability policy?
  • Who will work on the project?
  • Do you subcontract, and do you screen workers and have insurance policies to cover them?
  • Do you have references or examples of your work I can see?
  • Do you charge for an in-home estimate?
  • What type of flooring is best for my home in terms of architectural consistency, environmental influences (such as whether a certain type of flooring will be affected by humidity in my area), and durability?
Legally, insurance is not necessary, but it's a good idea for flooring contractors to have it. When hiring a flooring contractor, ask whether the business is insured. If it's not, consider that a red flag.
A flooring contractor should know the pros and cons of each flooring option. These might include pricing, time of installation, durability, and average lifespan of the material.

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