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05/03/2014
By: Dana L.
Louise Beck Properties Inc
In response to the prior review saying that all of the good reviews are clearly fake, I can assure anyone that this is not the case. I am a current tenant in a Louise Beck Property managed home and have been renting with them for almost two years. In my experience, they have been very professional and courteous and they have gone above and beyond on multiple occasions. I have had need to request repairs a few times over the course of the two years and in every case, there has been a very quick and quality response no matter how small or low priority the repair need. I worked as a service manager in a high end automotive business for several years, so my expectations for customer service are very high; I can be very tough to please. In spite of this, I can say with utmost confidence that this property management company does an excellent job and has, counter to the below review, demonstrated repeatedly without fail that they do care a lot about their clients. I had an encounter with the prior tenant of the property I am currently renting when I was being shown the property initially, during which time the tenant (who shared the unit with 2 other roommates) said that she was mad that the management company never called before they were going to show the property, which left me feeling a bit wary about the quality of the company. However, I decided to take a chance and rent this property through them. I am extremely glad I did. Now that I am soon moving to another property, I have experienced for myself that Louise Beck has given me no less than 2 hours notice before any showing and usually well in excess of this amount of time. It leaves me to think that many times the disgruntled tenant may have actually been the one who was the bad communicator or had unreasonable expectations, not the property manager. I have a feeling the prior tenant's roommates maybe didn't pass a message along, or something of that sort, rather than it being the fault of the company. I can only go on my experience, which as I said, has been excellent, even exemplary. I would recommend Louise Beck Properties to anyone.
10/28/2014
By: Sarah A.
Louise Beck Properties Inc
I rented from Louise Beck this last year and had the best experience. I generally do not trust nor like property management companies, but I could not have asked for better service from this company. They answered every single maintenance request in a timely manner. When we first moved in there were some lingering maintenance issues with the house, but they quickly remedied every single one and with a polite and professional demeanor. The ultimate service came at the end of our stay at the property. The owner tried to take advantage of us and took almost every dollar of our security deposit. Louise Beck spent hours of their own time poring over photos, talking to the owner, and advocating on our behalf to get us the money back that we were owed. They did not have to do any of this - they simply could have said, "Good luck in small claims court" - but they did the right thing, without any interest of their own (they don't make any money off of the deposits as it goes straight to the owner). They went above and beyond to make sure the right thing happened for their tenants while keeping the owner happy. It's so nice to see a company that cares about doing the right thing and employs people who feel the same way. I will never forget their service!
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10/21/2016
By: Abbie B.
Louise Beck Properties Inc
Thank you so much to Lynne and the team at Louise Beck! No one likes moving, but if you have to we highly recommend the professionals at Louise Beck. We first signed on with one of their properties purely out of a sense of caution. We were moving from 1800 miles away and were wary of leasing from an individual. From the very beginning they have always returned our calls and emails promptly, all maintenance request were handled in a timely manner. When our homeowners decided to sell, Lynne and the team at Louise Beck were able to turn what was turning out to be a frustrating home search into a fully executed lease on a new property in 2 days. 2 days!! Sure, we were already in their system, but they ironed out all the details with efficiency that was more than impressive. Until we decide to buy a home, our plan is to stay with Louise Beck Properties.
07/26/2014
By: Brian H.
Louise Beck Properties Inc
What a great team! You name it, whether it is Lynne, Brittany or someone else at Louise Beck, they have been fantastic! They make sure multiple people are reading your email replies as well as service requests and have responded promptly and are accommodating. Our rental was well prepped for our move in, very clean, walls were repainted and was perfect for our new home. Since then, any of our questions and requests have been answered promptly and they have been professional and an absolutely delight to work with. I would recommend to anyone looking to rent, or have a rental that needs professional management.
07/24/2014
By: Kathleen J.
Louise Beck Properties Inc
Before we moved, I read a few of these reviews and felt a little concerned, but I'm so glad we decided to rent from Louise Beck. They have been an excellent property manager for us! They helped us find the perfect home, have been easy to communicate with throughout the process, and have been 100% on top of all necessary repairs. Recently, we found a dog that we loved who needed to be rescued from a kill shelter. Lynne and her staff worked really hard to convince the hesitant owner of our property to let us bring her home and we are all very grateful!
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01/14/2016
By: Chelsea B.
Louise Beck Properties Inc
Louisebeck is unresponsive and it takes forever to get things done with them. While maintenance is handled in a decent manner (Billy, the repairman, is fantastic), trying to fulfill any other requests is like pulling teeth. The main office never answers the phone. It's extremely difficult to get in contact with anyone there. I addressed an issue with a property management associate yesterday. After the initial call, the associate hasn't answered any of my following phone calls. I wouldn't recommend unless you are desperate.
02/01/2017
By: Charlissa C.
Booker Creek Townhouse Apartments
Booker Creek is amazing! It's safe, quiet, clean, and the office staff are really professional. Pam is really nice and always professional. She gets back to you in a timely fashion and is always there to answer any questions you may have. Also, maintenance is very fast at getting things done when you need them fixed. I love Booker Creek and have been a resident here for a year and some change. I automatically renewed because of this great living experience!!! Excellent! A++++++
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10/21/2016
By: Amberleigh820 ..
Louise Beck Properties Inc
I have been renting from LBP for about 2 years and don't have a bad thing to say! From helping me find an apartment in the perfect location, to responding quickly to every maintenance request!I'm moving soon and they've been communicative through the whole process. I don't know why others have had such bad experiences; my roommate and I have always felt informed and valued as renters.
03/22/2017
By: Edwin S.
Louise Beck Properties Inc
Several months ago after Hurricane Matthew came through the area, there was a ton of debris in my yard, as well large tree limbs blocking my car from leaving the driveway. I'm sure with the number of properties they manage, LBP had other issues to deal with, however they made me feel like my situation was priority A. The sign of a well run company in my opinion.
04/17/2012
By: james192
Louise Beck Properties Inc
You have an honest, straightforward approach and I admire that. My business thrived on those principles in my thirty year real estate career in the Durham, Chapel Hill area. I love to see that same approach in the younger generation. Duplicity costs everyone time and money, and as trite as it may sound: the truth sets us free.

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