3720 Stonecroft Blvd
Environmental & Ecological Products & Services
11800 Sunrise Valley Dr
Computer Software & Services
9261 Industrial Ct
Environmental & Ecological Products & ServicesEnvironmental & Ecological Consultants
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While deployed in the Middle East my car registration expired. When I returned home my vehicle was missing. I was informed that Capitol Property Management’s Heritage Forest HOA had my car towed by Battlefield towing. Neither the HOA nor the towing company bothered to inform me. I guess it was too much trouble to send a text, make a phone call, send an email, or send a letter to me or to my landlord. But then why would they inform me since they were charging me $50 a day for each day the car was in their possession without my knowledge. I had to pay $1,185 to get my car back! I made an appeal at the HOA’s Board meeting but it was denied. When I appealed to Capitol Property Management they told me that they would consult with their HOA but that responding to my appeal was their HOA’s decision. Being deployed on short notice and for an indefinite period of time is difficult enough without the added complications of returning home to find your vehicle gone and a huge bill waiting for you.
As for right now, the management at Meadows of Chantilly is abused . If you are a new client they will treat you like anybody else that wants your money but once you become a resident there is no consideration for you. They handle the rules as they pleased, for example; right now, they want to reinforce rules about parking vehicles .... (they don't want to see any resident's car parking in the community parking lot because it looks bad for new costumers ) ...that is new for us, residents! , I've been living here the last 8 years.... they will tow your car ignoring your resident sticker and you'll find yourself feeling helpless because when you try to resonate with them, their explanation is more than vague. Rent might be cheaper than other places but be aware that once you become a resident in this community you will live feeling unsafe.
The Customer Service reps here are so nice! I'm really glad I went with this agency!
Excellent service! Would definitely recommend to anyone looking to get a better rate, coverage and service!!
Great team! They do a good job of explaining coverage and making sure everyone has all the discounts they can get.
The service is great! Everyone in the office was very nice and I was helped in a speedy and efficient manner