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09/18/2013
By: greatgrace
Aldi
This market has really good products at great prices. The food is fresh and they have a reasonably priced array of healthy foods. However, the checkout process is very unpleasant. Most of their cashiers, with the exception of one, are cranky and have bad attitudes. Cashier Lecretia is the worst. She's extremely abrasive, condescending and rude. To top this off she has a habit of scanning one item multiple times causing customers to be overcharged. When requesting a refund from Lecretia, she even has the audacity to display an attitude like it's the customer's fault she overcharged them. Everything else about the store is really good. I would've rated them a 5, if their customer service wasn't so terrible. I haven't patronized this business anymore. Tried to give them the benefit of the doubt, but their customer service has repeatedly been a dreadful experience for me. There's too many other options out here to be giving crappy customer service. Hope this review is helpful to other consumers out there!

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