09/07/2016AAMCO Transmissions & Total Car Care
I had a long, drawn out and ridiculous experience with this AAMCO. I was in contact with the AAMCO CEO, Head of Customer Relations and everyone of relevance below them. Their service writer Kevin, continuously lied to all of us and mislead me on work progress and completion dates to the effect that It cost me over $600 of UNNECESSARY expenses an UNNECESSARY 2000 mile round trip along with several UNNECESSARY days away from work to resolve! Through this ordeal I discovered and would like to share that when it comes to quality control in customer service, Corporate has no teeth. If you have a problem with a local AAMCO and the Franchise Owner refuses to do anything about it, there is nothing real or tangible that the AAMCO name can do beyond kind comforting words.
05/13/2015Performance Plus Automotive
Great service, courteous competent people who do what they say they will do, within the promised timeframe, and at the quoted price. An impressive operation, they are now our mechanic of choice for all our vehicles. I know mechanics, and when I find an excellent mechanic, they get all my repeat business. Plus they are far less expensive than the dealership.