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03/24/2015
By: lacy m.
Steve's Flooring
We initially received multiple bids for installing wood plank LVT in our home and Steve's from Steve's Flooring was the lowest, which prompted us to accept his bid. After doing the measuring in our home, Steve assured us that we would not need a subfloor, stating that our floor was definitely level enough to lay the LVT planks directly onto the floor once the carpet was removed. However, the floor turned out to not be level and we ended up needing a subfloor anyway, increasing the cost significantly. The LVT flooring itself ended up looking great (after we had a subfloor installed underneath it) and we were happy with the final look. However, we were not happy overall with the professionalism displayed throughout the process. Steve was late every day he was scheduled to work (generally 1-2 hours late) and was not the friendliest when we had to ask him multiple times on multiple days to move his truck, which was blocking our driveway.We also paid Steve to install new trim on the wall along the floorboards (the old trim was poor quality and had splintered and broken when being removed to install the LVT). Our trim project kept getting pushed back by other flooring projects Steve had going on with other customers and it ended up being about 2 weeks before Steve said he could come back and finish the trim. On the day he was finally scheduled to come and do the trim, he was three hours late and we ended up calling to tell him that we would just find someone else to do it.Steve did issue us a check for a refund for the money we had paid for the installation of the trim. However, when we attempted to deposit the check, it would not clear due to non-sufficient funds in Steve's business account. We ended up having to try to deposit it every day for about a week straight and even had to call the business to find out when they were going to have the funds in their account.We recently had another flooring professional in our home (to give us a bid for installing the trim) and he told us that we would likely have issues with our flooring in the coming years due to the way it was installed. He said he would not be surprised if planks started popping loose.Overall, I would not recommend this business.
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07/26/2016
By: Jeannie S.
Steve's Flooring
I want to start off by saying I highly recommend Steve's Flooring to everyone.When the time came to lay the new floor in the kitchen I was called to remind me of the time. He was on time, very clean, friendly and professional. The job was done on time even though he had to contend with delays from the baby gates at the stairs that made it harder to pass with the equipment and supplies. The floor looks wonderful. He matched and measured and was meticulous about each detail. We liked his work so much we had him put in a shower where there has been a tub. His tile work and attention to detail surpassed the kitchen flooring job. We love to new shower and the look of the bathroom. He was on time every day or we had a phone call to let us know when he would be there. The wood floors were always protected by drop cloths. Steve is a hard working professional who takes great pride in his work. It was a pleasure to have him and Brandon in our home.
07/26/2016
By: Mandy A.
Steve's Flooring
We had Steve's Flooring redo all the floor surfaces in our Casper house. He also did the tiling in the bathroom and the backsplash in the kitchen area. Steve was on the job everyday at 7:30 and stayed late to complete work. He is dependable, knowledgeable and hard working. The wood floors that he refinished throughout most of the house look exceptional and we continue to receive compliments about them. When we tell our friends that Steve's Flooring refinished them, they say, "He really knows what he is doing." I would highly recommend Steve's Flooring for all your flooring needs.
08/04/2017
By: Deborah T.
Steve's Flooring
Steve always worked hard.on time and professional went above requirements. assistant Shane and owner Steve did an excellent job. will definitely will hire again. show room manager always called right back when necessary
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11/22/2016
By: Cricket M.
Don's Mobile Carpet
Very knowledgeable staff, polite and professional. definitely recommend using them!!! The have a great selections of anything you could want for your home.
Tips & Advices
In most states, contractors are required to have a license before taking a job. Some states also require registration. To be licensed, contractors must pass an exam and meet certain qualifications that prove he or she is a competent flooring contractor. Registration is simply a list of who will be performing a job.
The time it takes to install flooring depends on the type of flooring and the size of the room or rooms involved in the project. In one day, a typical contractor can usually install up to 2,000 square feet of carpet, 600 square feet of hardwood or laminate, or 400 square feet of tile or stone.
  • Do you have a professional license, insurance, and a business liability policy?
  • Who will work on the project?
  • Do you subcontract, and do you screen workers and have insurance policies to cover them?
  • Do you have references or examples of your work I can see?
  • Do you charge for an in-home estimate?
  • What type of flooring is best for my home in terms of architectural consistency, environmental influences (such as whether a certain type of flooring will be affected by humidity in my area), and durability?
Legally, insurance is not necessary, but it's a good idea for flooring contractors to have it. When hiring a flooring contractor, ask whether the business is insured. If it's not, consider that a red flag.
A flooring contractor should know the pros and cons of each flooring option. These might include pricing, time of installation, durability, and average lifespan of the material.

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