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08/08/2017
By: Holly D.
Northwoods Animal Hospital of Cary
The care given at this facility is okay, my dogs have always been taken care of. I usually don't have to wait a ridiculously long time to get an appointment and we also have never had an issue with availability to board our dogs. My big beef with this animal hospital is how the charge. Being a multiple pet home, we can really rack up medical bills for just general preventative care. That is something we knew when we adopted our girls and understand that it is not free. We have boarded both dogs there on 2 separate occasions (I really don't like to board my dogs, I prefer to take them with me but not always possible) and called ahead to get a quote. We usually get check ups/ vaccines/ nail clippings ect. while they are in for boarding. Killing 2 birds with one stone, you know. BOTH times we went to pick up the dogs, they have added a large sum to the total. Let me be very clear, we asked for a quote for all services in advance, and they surprise us. They say we signed paperwork that gave them permission and that we had to pay it. It is humiliating to be standing in a busy waiting room with other people after being gone from my dogs and missing them to be kind of held up for extra money we didn't anticipate. If we were to try and really argue it we sound like cheap pet owners. Apparently when we dropped them off, they had me sign a paper for this extra procedure and never told me it would be an additional cost. I thought she was saying it was part of what I asked for. The thing is, I would have probably gotten all recommended procedures done, I would have just needed to do them in separate appointments to break it up. IF it were an emergency procedure, I wouldn't have hesitated and given them the care. I feel humiliated and like I have been taken advantage of.
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07/27/2015
By: Dawn H.
Animal Emergency Clinic of Cary
On the 4th of July my little chi (Zed) ate one of my Cymbalta. The Pet Poison Control line told he needed to be taken to a vet to induce vomiting. I called the Animal Emergency Clinic of Cary, provided them the details from animal control, and let them know I was on my way. As soon as I arrived, they were ready to take Zed back and take care of him. After they got him to throw up the meds, the vet talked to me and did a great job explaining further treatment options and letting me know what symptoms I needed to keep an eye out for. I was at the clinic for a total of about 2.5 hours -- which for an emergency room on a holiday is very good! I would definitely recommend this clinic to anyone who has a pet emergency.
05/01/2014
By: Heather N.
Carpenter Animal Hospital & Pet Inn
I am grateful for Dr. Hodges and his amazing team at Carpenter Animal Hospital and Pet Inn. Dr. Hodges is not only incredibly knowledgeable but also wise when it comes to his patients’ care and his calm demeanor helps keeps patients (and their humans at ease). We have some special needs kittens that he and his staff took care of for 5 months. It was an unfortunate situation but he and his team provided so many silver linings to that cloud and we, along with Miles and Maisy, our cats, will always be thankful. We also started taking Sadie, our dog, to Carpenter Animal Hospital and have been very pleased. Dr. Hodges and his team have each animal’s and their human’s best interests at heart!
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07/24/2015
By: Kelley G.
Animal Emergency Clinic of Cary
We took a stray kitten that had gotten injured in traffic to Animal Emergency Clinic and they were extremely helpful and caring. At first the fear of internal injuries made his prognosis poor. When he made it thru the night, they helped with finding out from the surgeons next door that although surgery (expensive!) was recommended it was not absolutely necessary. The poor kitten had a broken leg, hip, damaged tail and paws. He has since healed completely and did not need the tail amputated and has no limp. You would never know he was so close to not making it. His name is now Gandalf the Grey and is growing into a huge and hyper cat, 5.5 lbs at only 3 months!
09/27/2016
By: Sarah K.
Animal Emergency Clinic of Cary
This is a great clinic! The staff are very knowledgeable and showed great compassion for our fur baby. They gave us several options for treatment and we thought it was very nice how they showed us the exact costs for each treatment so we know ahead of time how much each will be. They took great care of her and called to update us on her condition during and after surgery. We were very pleased with the love and care they show, and definitely would recommend them. I feel like the knowledge and expertise of the Veterinarian and staff is what helped our girl to do well in surgery and heal 100%. We cannot thank them enough for taking care of her.
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09/06/2015
By: Ami C.
Animal Emergency Clinic of Cary
The Emergency Animal Clinic of Cary took amazing care of my beloved dog Vivi. She had severe heatstroke during the day and came to the emergency clinic for intensive overnight care. They took excellent care of her and I called literally every hour all night to check on her, and each time, someone took the time to assure me that my baby was alright, and how she had been doing since the last time I called. They *never* got tired of me calling or made me feel like an imposition. I would HIGHLY recommend this clinic to anyone with an emergency. The vets and techs are top notch!
12/10/2015
By: Joanne B.
Animal Emergency Clinic of Cary
From the moment I first made the call to inquire about the health concern of my dog, i was greeted warmly and with a great deal of compassion and consideration. I cannot say enough about this organization. I wish they were my regular veterinarians, never have i been in a place that cared so much about the pet's mom (ME!) as well as my special dog. Five stars is not enough. They made my experience as easy as they could, explaining in great detail so i could proceed with my decision pertaining to care. No better care available.
01/23/2014
Carpenter Animal Hospital & Pet Inn
Dr. Hodges and crew really know what they are doing. They provide a warm, inviting environment for its customers and provide multiple solutions with options to help with the decision making process for your pet. They genuinely seem to care about your animal which is what you want in anyone who is looking after the health of your 4-legged best friend. The prices are reasonable and the hospital itself has state of the art equipment and facilities. All in all, a great experience which I'd recommend to anyone.
07/21/2015
By: Cynthia` C.
Animal Emergency Clinic of Cary
Mr. Puddy was a very sick cat when we got to Animal Emergency Clinic of Cary. The diagnosis was swift and accurate. In addition to caring for Mr. Puddy, they also were also sensitive to my needs and concerns and kept me fully informed about the his treatment and his progress. Mr. Puddy returned home after five days and the hospital staff followed up for some time after. I have to say that for all the around the clock care and treatment, the cost was a bargain! THANK YOU FOR THE CARE AND FOR CARING.
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09/03/2016
By: Ashley C.
Animal Emergency Clinic of Cary
They handled our situation with care and consideration with the utmost professionalism. We were seen promptly for our dear beagle's health emergency. Appropriate tests were prrformed and clear explanations given. We ended up needing to put him to sleep, which they also handled wonderfully. We received his ashes as well as a tuft of hair and a paw print for rememberance. I feel that their prices are also very reasonable. Although an unpleasant situation for our family, I highly recommend them.
Tips & Advices
Most 24-hour clinics do not allow owners to stay with their pets overnight. However, many do have specific visiting hours or will let owners see their pets at any point during the day. In addition, owners can call most clinics at any time for an update on their pet's well being.
  • Important phone numbers, especially those of the the veterinary clinic, the animal hospital or emergency clinic, and the poison control center
  • A book detailing pet first-aid steps
  • Copy of medical records
  • Nylon leash
  • Muzzle (only use if pet is not vomiting and has no difficulty breathing)
  • Absorbent gauze
  • Nonlatex disposable gloves
  • Scissors
  • Tweezers
  • Nail clippers
  • Digital thermometer
  • Sterile saline solution
  • Hydrogen peroxide (to induce vomiting only at the recommendation of a veterinarian
  • Milk of magnesia (to absorb poison only at the recommendation of a veterinarian)
Find a 24-hour animal hospital that provides emergency services within your area. Keep the facility's contact information in a place that's easy to locate, such as the refrigerator, address book, or smartphone. Most veterinary clinics operate on standard business hours and are not equipped to handle emergencies.
Veterinary clinics operate on a smaller scale than animal hospitals. The latter are more likely open 24 hours and provide emergency services. The former generally operate on typical office hours and only perform wellness exams and minor surgeries. Veterinary clinics also do not generally perform laboratory tests on site.
The specifics vary depending on the type of visit. For a wellness exam, bring:
  • Medical records
  • The type or brand of food the pet eats
  • Medication (including flea, tick, and heartworm medication).
If the animal needs medical treatment, the following may be helpful depending on the situation:
  • Fresh stool sample
  • Vomit sample
  • Video of the pet engaging in abnormal behavior
  • Substance the pet may have ingested

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