Napa Locations & Hours Near Carson City, NV - YP.com
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03/29/2017
By: Sheryl J.
Michael Hohl Motor Company
Recently my husband and I bought our daughter a car at Michael Holhs...the transmission went out 2 months after the purchase. The GM refused to help with the cost of a GMC transmission...instead we had to pay the deductible for a USED OFF BRAND! When the GM was asked to help with the cost of a GMC transmission...he stated, absolutely not, they can get what the warranty will give them.On 03/03/2017, We brought our new 2016 GMC 3500 truck in for an issue it was having. The Service Department changed the oil in our truck without our permission...the bigger problem is, after checking the oil before leaving on a trip...we come to find out...the oil was never changed as stated on the paperwork...the oil is black as can be. I will 'NEVER' buy another vehicle or have service completed at make Michael Holhs and we will spread the word how we have been treated after buying three vehicles in less than two years from this place.
07/09/2014
By: Kelse W.
Michael Hohl Subaru
I would like to share the amazing customer service experience I had with Bryan Worch. I had in incident arise with my Subaru Impreza and needed to have it replaced. Bryan helped me through the whole process and made me feel at ease. He was able to locate the exact car I wanted and have it shipped to Carson City. He made the whole situation simple process, and I am very grateful for his positive attitude and experience. His efforts made the process of obtaining a new car a pleasant experience versus the typical dread associated with car dealerships. I would highly recommend his services to all future customers!
05/15/2013
By: tomingardnerville
Michael Hohl Motor Company
I cannot believe that the service department was so rude here. I brought my truck in a couple of months back that I had just purchased private party out of Arizona. I took it to the guys at Michael Hohl because I wanted my truck dealer-maintained and I figured I could trust these guys to look over my truck.Chris, a heavy-set gentleman was the man that 'helped' me. I had told Chris that I knew the truck had an electrical quirk or two and that was why I was bringing it in. Chris proceeds to publicly humiliate me by telling me in a very loud voice that I am naive for purchasing a private party vehicle. He proceeds to exclaim that the truck has electrical issues (defroster and seat), THE EXACT REASONS I BROUGHT IT IN, HELLO? NO KIDDING!He continued to make me feel like a complete idiot and finished by saying that I shouldn't be cheap by buying private party. Words do not do a justice as to how rude he was. He was horrifyingly rude and fortunately, 2 customers approached me afterwards and said they will never bring their cars there again after seeing that.I am beside myself with what to think.
02/19/2013
By: lana.b.smith.7
Michael Hohl Motor Company
We bought a 2008 Yukon XL Denali January 12th. This is a "Certified" used vehicle and we were assured of a "12 month Bumper to Bumper" warranty. Everything seemed OK at first. They were supposed to replace a couple of things and order an owner's manual. It took several phone calls (the salesman never called back) and a month to get the parts and get an appointment to have them put in. We also told them that the tire pressure monitor needed service, that the outside mirrors went bonkers when we tried to use the memory position buttons and they would not fold in.. When we came back from lunch to check on the progress, our service person was gone and we were given the paperwork by another guy, being told that everything was fine. Then I read the paperwork and it said that "sales advised customer that mirrors were not compatiblefolding or memory function". What???? So I went back in and asked they person that was there what that meant. He said they may be aftermarket mirrors and they don't work, probably because that vehicle didn't have that function. We asked why it would have the buttons if it didn't have that function. He said if the buttons were there then it did have that function. What???? So, after confronting our salesman, it turns out that they new the mirrors didn't work and that they didn't want to fix it because its expensive. They also tried to claim that they told us that, which is absolutely NOT TRUE!!! One minute they're telling us it's the aftermarket mirrors, but we called them on that and they said they were GM mirrors. They story kept changing. The salesman said he would talk to the manager again. After waiting at least another 1/2 hour, we went to find salesman (who was in the lot with another customer, not with the manager). We confronted him again. He said they could unplug the power mirrors and just make them manual mirrors. NOT acceptable! He talked to the manager and said they would have to contact GM to find out if they would back the repair. What??? That they would have to call us in a few days. I'm not holding my breath, but you can bet we will be calling them!DON'T BUY FROM THESE PEOPLE! They hide things and lie to cover it up!!!! If they would have been straight with us, we would have been repeat customers, but now they have lost our business for good. These people give GM a bad name!
Tips & Advices
Depending on the part and its overall quality, a good amount of money can be saved by purchasing aftermarket parts versus OEM parts. But aftermarket parts that are low in price might also be lower in quality and could do more harm than good to your car, or they may need to be replaced more frequently than a more expensive counterpart. This could lead to saving some money in the short term, but spending more than anticipated in the long term.
The type of tires being purchased is the most significant determinant of their price. SUV tires are more costly than average car tires. And high-performance tires are more costly than economy grade tires. On average, standard tires for an average-sized vehicle are around $100 per tire. Standard tires for an SUV are around $150 and pick-up truck tires are about $200 on average. Some dealers offer discounts if purchasing more than one tire.
Car inspections typically take about an hour. However the wait time can be longer depending on how busy the shop is. Call ahead for an appointment to avoid long wait times.
Depending on the manufacturer, certain aftermarket parts can be just as reliable as Original Equipment Manufacturer (OEM) parts. But one item within a vehicle, like oil filters for instance, could have multiple manufacturers and there could be inconsistencies in quality among them.
Costs of replacing a windshield can vary greatly depending on a variety of factors:
  • Vehicle make and model
  • How much of the cost insurance will cover
  • Whether the windshield installers come to your location or you bring the vehicle to them
  • Standard service costs of the windshield installers
Generally, newer and higher-end vehicles cost more to have their windshields replaced because certain manufacturers use modified or proprietary glass types.

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