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11/10/2014
By: Steve N.
ProStar Air
I had a great experience with Pro Star Air. I worked with Chris Gage. Chris came to my home for the first time in early October of this year. Chris did a very thorough job of looking at the Air Conditioning configuration that existed in my Home. Chris found a problem with my existing system that the builder of my home 22 years ago apparently created. The upstairs supply line had been crimped and was only allowing about 45% of Freon capacity from the compressor during the summer. This explained to me why I could never get my upstairs below 84 degrees on a 100+ degree day. I have had 4 other Air Conditioning people in the last 22 years look at my system and no one ever found the root cause of why my upstairs would not cool properly. Chris was very diligent in talking to me about the options available which would give my home the comfort which I was looking to achieve. Chris looked at how my existing duct work was configured and made recommendations to ensure that my new system would have sufficient air flow in to and from the new system. On the day my new system was installed, Chris Showed up with the installation team and we discussed the plan for the day regarding the installation. The installation team put down tarps from the front door all the way to where my existing system was. The installation team removed my old system, then they began the process of adding an air intake duct and one additional out take duct for the entry way to my home. The Pro Star Air team built a nice compressor pad for the new compressor being installed and made sure the supply lines were put in to place in a aesthetically pleasing form. Once the system was in place, the installation team performed a full system check out. The installation team was very careful to remove the protective tarps they put down in the beginning and there was literally no mess for me to clean up once they were done.The nicest surprise for me was when the inspector from the City of Plano came and reviewed my system to ensure that it met City code specifications. The inspector commented on what a good job the installers did with securing the duct hook ups, Gas line and electrical hookups along with outside compressor pad being of a nice thickness.Excellent job Chris and Pro Star, thanks for providing me with an easy installation and a newly more comfortable home.
06/17/2008
By: jossefperl
Rangel Quality Air Conditioning
My A/C circuit breaker was shutting off. After calling several other A/C services who either tried to sell me a new unit or told me to replace the circuit breaker, I finaly found Rangel who quickly identified the source of the problem and replaced the capacitor and saved my a bundle. The service was not only prompt and professional, but honest and pleasant. I will never use another.
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02/23/2015
By: Shelli S.
Otto Heat & Air
We have known Jim Otto for 15+ years. He's trustworthy and never tries to oversell you on anything. When I was pregnant with twins in the middle if a Texas Summer our a/c went out. Jim was over to our house as quickly as possible and had us a new unit for a much better price than anyone else had quoted us. Jim is a wonderful family man who we will always trust!
Tips & Advices
You can keep your air conditioner running efficiently with some preventative care measures. Shut off the power to your AC before cleaning it or performing any of these tasks:  clean your filter at least twice a year; remove leaves and twigs from cages; clean the fins with a garden hose or special spray, then use a butter knife to straighten any that are crooked; keep your yard clean so the fins won't get blocked; cover the unit up for winter; and make sure it's level or you run the risk of damaging the inner workings of the unit.
To clean your air conditioner drain, first shut off the power to your unit at both the thermostat and the breaker. Then remove the drain pan. If the pan is full of water, soak up the liquid with a few towels or rags or use a wet vacuum. You can use a solution of water and distilled vinegar, or substitute peroxide for the vinegar, to clean out the drain pipe. Let the pipe sit for a while in the solution and then put all the parts back in place. Once you start using your air conditioner on a regular basis, check it periodically to ensure condensation isn't building up.
If you happen to live in a hot and humid area of the country, drainage problems can occur with your unit since moisture can trap itself inside the system. Routine maintenance can cut down on drainage issues by cleaning out any mold or algae from blocking the drain. If you notice moldy smells whenever you turn the thermostat down, check on your system.
If you notice your system is acting inconsistently, the sensor is most likely out of place. Turn off the unit and reach behind its control panel while carefully bending the sensor back into place near the evaporative coil.
Find out where the noises are coming from. A banging or clanking sound could be due to a loose part. If you hear a hissing sound, it's most likely because of a refrigerant leak and you should contact an HVAC technician as soon as possible.

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