Best 17 Optical Goods in Carrollton, GA with Reviews -
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By: Thomas H.
Pearle Vision
After having the staff verify that they take my insurance for a yearly eye exam (they took the account number and ran it through their system). I received a bill one month later for the eye exam and they will not return my prescription to get more contacts even though this is their fault. I paid for the contacts lens fitting immediately after the fitting and I did not receive a copy of my contact lens prescription at the time of contacts lens fitting. This is a violation of the Fairness to Contact Lens Consumers Act of 2003. Now they are holding my prescription ransom for their screw up. This is a scam. Bait and Switch! Absolute crooks! Stay away from this location I will not return and I urge you to do so as well.
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By: Keisha S.
Sears Optical
By far the best place to go. Every time I go there Dr. B and the staff are prompt, professional and respectful. I have been going there for nearly 10 years and wouldn't want to change for anything.
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By: Jacob S.
Sears Optical
I had an awful experience with Sears Optical Carrollton, GA. The prescription i was given is way off and the customer service with Matt and Lisa has been a nightmare. I bought contacts that were extremely uncomfortable and I was not able to try them first so I had no way of knowing. Because the box was opened they would not let me return them for a different type of contacts. Lisa laughed at the situation over the phone like it was a joke. I felt very disrespected. The eye glass frame selection there is as pathetic as their customer service. They have 3 brands of frames there ray ban, vogue, and some other brand i had never heard of and be aware they will not update the lenses in your frames unless you bought them there. I will not be going back.
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By: Ashley H.
Sears Optical
I had the best experience at this Sear's Optical location in Carrollton. From the front to the back, great customer service. Dr. Steve was amazing in my eye exam. I went to the location in Arbor Place and the doctor gave me a horrible prescription (too strong and too expensive) which caused me to have eye problems an entire year. I was nervous about attending another Sear's Optical, but was highly impressed with this one!!! Best one by far

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