12/31/2013
By: peggyy84
Steve Ploetz, REALTOR
As a first-time buyer, I was looking for a high quality home in North County that would fit my modest budget. He displayed extreme confidence while maintaining a positive attitude as he showed me home after home. As we traveled the long journey of finding the right house, I was amazed how knowledgeable they were concerning market trends, reasonable pricing and the competition from numerous other bidders. After 6 months, I finally decided on a home that was listed under aspecial Fannie May program. In the current market, MLS properties were switching from “New Listing” to “Contingent” in the same day. Kathy helped me keep my composure as I was tempted to over-bid just to close the deal. Once the offer was accepted with her suggested contingencies, Kathy followed up through daily communications between the seller, my lender and escrow to keep things moving. I’m happy to say, escrow closed on time and with the current interest rates, well within my budget. I would highly recommend Steve as your partner in your own search for the home of your dreams.
01/12/2017
By: Giani H.
Golden Key Properties Inc.
We have been with this company for about 6 years now and this year we'll be going on 7. I have had nothing but positive experience from them. Every call is answered and emails are replied to as soon as possible. The team is great to deal with. We've had our issues with the house but they have taken care of it very fast. If the company that was sent to come fix the problem doesn't show, you call them back and they get a hold of that company for you. Everything is done right and by the books here. Not one person in this company is bad and not one person is rude. This is one Property Management Company I would highly recommend for people to rent from as well as use to rent out their home. As long as you're upfront with them and tell them your problems they will work with you. It's not one sided... if you have a problem, Make sure you contact them asap, that way they can contact the owner and see what they can do. Keep up the awesome job GKP!
03/03/2016
By: Betsy C.
Golden Key Properties Inc.
I'm finally getting settled in my new La Costa apartment and have to mention that I have really enjoyed working with Golden Key Properties. Dana Pruitt was FANTASTIC to work with. She was detailed, provided prompt responses and really understood our particular situation. I was traveling out of the country and was able to communicate any questions regarding the lease agreement, move in details and arrange for deposit to secure the apartment. I couldn't have done it without Dana's help! During the move in process there were a few things that needed maintenance attention. Dana clearly outlined items that needed to be addressed and within a couple days their vendor was able to resolve the issues. Having worked in hospitality and customer service for over 15 years, I truly value being heard. Golden Keys has been an AWESOME example of that. Feeling grateful for our new home!
05/13/2016
By: Jea N.
Golden Key Properties Inc.
I am a property owner and have been with Golden Key Properties for a number of years. I recently went through a complete remodel from my early 1980's home. Ned Paterson was most helpful in coordinating various contractors during the demolition to the reconstruction phase. I was very impressed with the quality of the final product and suggestions along the way to enhance the property. A special kudos to Dana Pruitt, my property manager who worked behind the scenes and later with the various prospective tenants to find the perfect match. My questions were always quickly addressed and her insight on improvement options were always appreciated. Although she has been with Golden Key Properties for about a year she has been in this service industry from day one. She is a "rock star" and I am a very happy client!
03/22/2016
By: Sheron G.
Golden Key Properties Inc.
I started an apartment search online months before my move to Carlsbad. I am fortunate to have found Dana and Golden Key Properties. Dana is all business! Pleasant to deal with? Yes! Professional? Totally! But what impresses me the most is her efficiency. She is very direct, to the point, and does not sway from the questions or challenges at hand. You know where you stand with Dana, and for open issues she is quick to deliver final resolution or the proper guidance to get there. I have been in real estate sales and development for 30 years. Dana would be a terrific asset for anyone in the business of sales or property management. If you are looking for a rental property, or have properties that you want rented or managed, I recommend grabbing Dana as your agent.
10/07/2014
By: Theo B.
Golden Key Properties Inc.
My wife and I could NOT be real estate investors without the steady hands and minds of Golden Key Properties involved with us on a minute to minute basis. We consider ourselves very fortunate to have them as our daily partners in assisting in any decisions we make with our properties. The additional major benefit we could not operate without is the generation issue of the Paterson family. We are now dealing with the second and third generation of this strong family and we know our children and grandchildren will have the same privileges we have because family generations mean a tremendous amount of stability to us as we approach our property management issues year by year knowing the two of us will some day pass on this great relationship to our younger family members.
09/03/2014
By: Dar N.
Golden Key Properties Inc.
I found them to be excellent in both areas and i would highly recommend their service.I needed to get specific information on the sale of the property, and was pleased to learn that Ned had kept the file of the sale of my house at a storage location. He went to the trouble of locating it, sending up the relevant information and did this extremely quick. I would recommend Ned and Golden Key Properties to anyone looking for an honest, reliable and hard working agent.
01/30/2014
By: alvinn945
Steve Ploetz, REALTOR
"As you are well aware my wife and I just closed on a condominium in San Diego and Steve represented us.This is to let you know that Steve did a wonderful job in representing us. Specifically, he handled the offer/counter offer phase to our satisfaction, he guided us through the labyrinth of California forms and answered our questions and concerns in a timely fashion.If all of your sales reps perform as Steve, your firm should do very well."
10/13/2016
By: Biron G.
Golden Key Properties Inc.
I have been living in a property managed by RPM for almost 7 years. I have noticed very little turn over with the staff ( which says something in of itself) They have always been quick to respond to any maintenance issue. In addition, I work from home and they have always made accommodations if any repairs needed to be done in the rental, based on my schedule. The staff is very friendly and professional.
01/24/2014
By: wesleyy522
Steve Ploetz, REALTOR
Steve was always professional, calm, solution oriented, and in touch!!! I have bought and sold many houses in my life and this was the most pleasant and worry free experience. He certainly went above and beyond without ever making me feel that I was a nuisance and, although I knew differently, I felt like I was his only client and his top priority. I would be extremely comfortable and eager to recommend him.

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