Thomas Lee in Canton, OH with Reviews - YP.com
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04/17/2017
By: Maryann M.
Dental Works
Broke a tooth on Easter and got in the next day as soon as I called. After taking X-rays they noticed I had two cavities under my other two crowns. I am a nursing supervisor and deal with customer and patient satisfaction as a large part of my responsibilities. Let me tell you, Dr. Russo and every single one of the staff can write the book on making the patient feel comfortable, pain free and confident that you are getting the best possible care! If you need extra TLC when visiting the dentist, go see Dr. Russo, trust me!
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04/12/2017
By: Jacquie R.
ImmediaDent - Urgent Dental Care
Incomplete procedure after several bad attempts. Dentist didn't even discuss procedure or medical history with me. Assistant was thoughtless and talked to me with her back and shrugging shoulders without care. Lol, finance person I was told would go over cost & procedure, but she didn't know about medical stuff or procedure she said, she only knew how much it cost. GEE, THAT WAS LIKE TOTALLY USELESS TO ME. Dentist finally gave up and when i asked what happened and why was it not completed and Abbott the pain. She just would roll her eyes and reply that I just couldn't numb u and we'll try maybe a few days later. She wouldn't even discuss things with me, she'd ask questions through her assistant behind a wall. How Juvenile is that. All 2 or 3 of us could have had the conversation together to solve the problem or a better plan. But no they left worth swollen gums, tooth, mouth (not from anesthesia) in real bad pain. I received pain prescriptions. By the time I received those was like and hour later. When I got home I spoke to my insurance and 4 other dentist and they were surprised as well at the service and treatment. I called them to get a better explanation of what I went through and what can possibly be done. They didn't understand why she didn't discuss procedure, my history and pain mgmt with me before procedure, and the causes of my constant pain. NOT to just assume and dive in.
04/10/2017
By: Brandy S.
ImmediaDent - Urgent Dental Care
STAFF WAS VERY RUDE UNPROFESSIONAL PEOPLE/PLACE DENTIST DIDNT KNOW WHAT THE HELL HE WAS DOING AWFUL!!!!!
03/28/2017
By: Julius M.
Ash General Dentistry-Jonathan M Ash
I have high anxiety about the dentist and they made me feel comfortable and relaxed. Very nice staff, Dr. J Ash seems to be a very caring dentist concerned for overall health and not just your oral health. Ashley was so kind and understanding. The front office staff was patient and understanding as well. I'm pretty certain this will be an office that I will continue to go to.
02/27/2017
By: Court K.
Ash General Dentistry-Jonathan M Ash
Dr. Ash, Betty, & the entire staff at Ash General Dentistry made my 4 year old so comfortable for her first visit to the dentist. She enjoyed her visit so much that she continued to ask to go back to the dentist all afternoon!
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02/27/2017
By: Dawn G.
ImmediaDent - Urgent Dental Care
I can't even begin to tell you not to come to this facility. The front desk girl is extremely rude she doesn't even acknowledge you as a patient all she wants to know is what kind of insurance you have and how long of a wait you're going to have instead of stating hi welcome to ImmediaDent how can I help you if you begin to say a word to her she says well if you don't like it you can just leave constantly I think she said it four times. Despite her rudeness the manager who sat there the entire time then states that she has no idea what's going on. But yet apologized for the rudeness and the behavior of her staff. Obviously it's a problem when all of your reviews talk about how rude the staff is obviously she's not addressing the problem. I can't even comment on the expense of the dental side because I couldn't even get past the front desk. All she wanted to know was what kind of insurance I had and did I know how long of an extreme wait there was going to be. As I stated that I've read the reviews I know how this facility work but when I called I wish I had known how long the wait was but since I'm in the excruciating pain I guess that weight really doesn't matter when I'm seeking their services for that very reason. She then stated that I could leave if I didn't like it. She was argumentative and apparently doesn't like her job. Because if she did she would know that the first face people see is the face of their company as I took my items my to commercial insurances and my driver's license and I walked out because of her rudeness. And her lack of knowledge for the corporate phone number to file a complaint.
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02/15/2017
By: Bethany M.
Affordable Concrete Services
World class service and a great personality, I would recommend his services to anyone that has any problem with concrete for sure!!!!
01/21/2017
By: Chad H.
ImmediaDent - Urgent Dental Care
Dr. Maley and his staff were incredible. I just had a wisdom tooth removed about an hour ago by them at ImmediaDent WALK IN dental clinic. I called around 3pm and scheduled an appointment for 7:30pm to avoid any kind of wait, which seems to be what some of these other, less intelligible people who gave bad reviews should have done. I felt absolutely no pain and the entire process, from walking in the door to walking out took exactly 1 hour.From them not knowing a thing about me, to me filling out a couple forms, getting 20 x-rays, getting the shots, waiting to get numb, getting the tooth pulled and me paying $55 w/insurance. 1 hourThis experience was Absolutely painless in every way. Thank you ImmediaDent. Bravo bravo
01/14/2017
By: Debbie M.
Institute of Jaw & Facial Surgery
Developed a nasty infection due to their dirty, unsterilized equipment. Had to go to a REAL doctor to get treatment. They clean the instruments in the hallway in a makeshift type lab. Reminds me of something you'd see in a third world country. The doctor was arrogant and rude, his hands were also shaking during procedure. As a registered nurse who has worked with real surgeons, they are far from ideal. I know how to properly clean surgical instruments and the way they are doing it is unsanitary and not up to standards. Run away, run far far away from this office.
01/09/2017
By: Shannon S.
ImmediaDent - Urgent Dental Care
I'm very afraid of the dentist, any dentist! I went in to have a molar pulled. Had never been there before so my fear was at 100. I had to wait a little while, but the dentist was WONDERFUL!! And very personable. EVERY person I encountered, from the front desk to checking out was exceptional! Thank you all! I will be back!!!
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