Best 30 Auto Repair Service in Campbell, CA with Reviews -

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By: ebonyy716
Modern Bench Operation Collision Repair Center
Hey ya’ll this is going to be one of my first reviews. Yay Me. After my SUV had a fight with a parking structure and lost, my bumper was caved in and there was a BIG dent on my fender which was rusting. I hadn't wash my car in months, because I I didn't want it to rust even more. Needless to say, it wasn't looking so nice. At least I have a garage, so it could have been worse. After getting an estimate and being shocked by the amount, I went online and found a good solid rating for Modern Bench Operation. Since it wasn't too far from my house, I decided to check it out. I met with Pete on Tuesday, who gave me an estimate on the spot, without an appointment. He was friendly, didn't talk down to me and was honest. Being a girl, that is very important to me. The estimate was over 1/2 the amount cheaper. I dropped off my car on Thursday and picked it up on Saturday. You can't get much better than a 2 day turnaround. The work is awesome. No more dent, no rust, a good looking bumper, the marks on my headlight were buffed out and my car is finally clean!! I met Pete when I picked up my car. What a nice guy. This is a family owned place and you can tell by their treatment. I believe in giving mom and pop places business, so if you are in need of some work on your car, give this great shop called Modern Bench Operation a chance. You will not be disappointed.
By: benjaminn198
Modern Bench Operation Collision Repair Center
I would have to say "WOW"!!! they do exist. Its hard to find a shop that cares the way this one doe's. First the employees, very professional very customer friendly very polite. The check in was very fast and very professional Tamara was very instrumental in making sure that all the information was correct in all areas, contact info,vehicle info, and particular to the work to be done. The shop, very organized and clean, as are the employees. This is a very customer friendly shop and very professional in every meaning of the word. I am a retired auto tech. who is very particular about the person that touches my car. So if you really want to know my opinion about this business if I could I would rate it a TEN STAR business. And if you don't believe me then the next time you need work stop by for an estimate and see for your self. I always say seeing is believing. Thank You MBO.
By: djstreamline
Dick's Automotive Transport
The Best in The WEST!!!! If you break down on a hot day because your car overheated, or smash into the center devide on a rainy day. If your battery is dead because your kids decided to play with the headlights while parked in the garage, or even if the kids decided to drop your keys inside the locked car... Orrrr you can be like me and drive tooo fast on highway 9 and drive my GMC 200 feet straight down a wet muddy bug infested cliff.. Dicks Automotive to the rescue!! I was fortunate that the crew that came with the beautiful rigs were the best of the west and knew exactly what to do. Knowledge and efficiency!! Got my truck out with little to no damage! Towed me home with a smile, and continued about their business to go save anyone else that needed help that day! Customer for life!!! If you want the best, call Dicks Automotive!
By: eileenn946
Modern Bench Operation Collision Repair Center
I got rear ended in my Prius at a stop light and took my car to Modern Bench Ops to get it fixed. They were incredibly friendly and dealt with the entire insurance mess with Mercury insurance. I was given an enterprise rental car at no cost during the time it was being fixed. The bumper apparently did not meet Josh's standards when it came back from painting so he had it repainted. The car now looks as good as the day I bought it. There was a bit of a snafu with the insurance company where they were dragging their feet authorizing the work but I was very impressed with MBO's customer service and they definitely bent over backwards to make the experience as pleasant as possible. They made the insurance mess effectively invisible and dealt with almost all of it themselves. I really appreciated that.
By: Dale P.
Renson Automotive
I had to have one boot for the transverse engine axle replaced. I was told it would be best to do both because it would be cheaper to do both at once then wait. I took the chance of not replacing both, but in the end I had to replace other boot later. I had another issue with the same car and was going to take me about six to eight hours to fix. I was quoted the repair time would only take two hours to fix the problem. I told him no way it would take only two hours. I was shown a manual with the estimated times of repair for various problems. He quoted the two hours of time to repair the problem, but it actually took longer. I was only charged for the two hours of time. I do not like transverse engines for repairing parts; however, in snow or ice conditions transverse engines are great.
By: dsaf54454
Modern Bench Operation Collision Repair Center
First I want to thank my friend Daniel for recommending this body shop, where he currently works. i was recently involved in a fender bender . i have never never been an accident ever! the office made my visit there very helpful, and i left there with a very positive feeling since it was my first time leaving my car at a body shop . they replaced the fender an bumper. the body work was excellent, an the!!! what a color match . the detailing on my car is amazing, when i left my car at the shop i was a bit embarrassed it was so messy.. wow it looks so clean like when i first bought it ... modern bench thank you for all help great work . god bless you an thank you . you have a customer for life. i will recommend my familia an my friends for everything
By: crookss129
Modern Bench Operation Collision Repair Center
I had a small collision to my car and live south of lovely Campbell. I found Modern Bench Operation Collision by searching online (what else) and it was a great decision to use them. Easy to find, close to home, and Pete and crew were great. Time for repair was accurate, work was excellent and experience could not have been better. Any issue I had was quickly addressed and corrected to my taste and I can be picky. Pete also is a great guy and is very responsible in reviewing your car before and after the repair. Open a short time on Saturday helped as well. I highly recommend and recommend to my friends and use them again. They deal real well with insurance companies and rental car business, so they take the worries and difficulties away.
By: fdsa548
Modern Bench Operation Collision Repair Center
Modern bench operations rocks!!!!! This has been the most professional experience I've received from an auto shop. I've came to notice that most shops care about profit margins rather than quality of work or customer service. Not at MBO auto body. Karl ( the manager ) has great communication skills and doesn't make you feel like you are being deceive. He`ll layout everything for you so that you'll understand what works need to be done, and how much. He`ll even set things up with your insurance company to make sure your out of pocket spending is kept to a minimum. There`s no other shop in town that compete with that. I highly recommend MBO, great job guys.
By: aimeee271
Modern Bench Operation Collision Repair Center
OK, this is a review perhaps a little different from the average consumer who visits a body shop, because in my case I had my car in two weeks. The first time, Modern Bench Operations ("MBO") did a FANTASTIC job of aligning the body panels we assembled onto the car and laying down a beautiful (perhaps too nice for a race car....yes a race car...but I'm a perfectionist) three color paint scheme. The second weeks later, they mounted new body parts, matched paint, and again laid down three colors because of an on-track "mishap". Great work, great paint, great service, and a great team.
By: nicholass378
Modern Bench Operation Collision Repair Center
I LOVE MBO!!! I work right down the street from MBO and we take all our company vehicles to them. After damaging my personal vehicle last week and talking to my insurance company, MBO was first on their list of repair shops. I knew who they were right away so it was an easy choice. I've been to another auto body shop before with my old SUV, but not the best experience(although they were very nice) and decided to try somewhere new. And WOW...they took the BEST care of me and Karl is definitely the man to go to
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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