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04/22/2015
By: Brandon R.
Roto-Rooter Plumbing & Drain Services
I had a pipe burst at 10pm that began flooding the crawl space under my house, I called roto-rooter and they had somebody out here within the hour. Although they couldn't fix it immediately due to how late it was (we just wanted the water cut off at that point), they sent somebody over first thing in the morning. Rick was fantastic and finished the job in a timely fashion. He literally saved my vacation since I had to leave day of! The price was exactly what I had anticipated, and definitely worth the professionalism and expertise. Highly recommend.
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04/27/2015
By: Natalie S.
Roto-Rooter Plumbing & Drain Services
I had my plumbing back up in my power room and laundry sink due to a root inside my outdoor pipes. I called roto rooter they were out within 30 mins. It took over 2 hours to fix the line to regain proper plumbing within my home. Richard my technician was great He also got me intouch with the water restoration department to have all the sewage cleaned out. The water restoration department came out the very next morning. The whole team was friendly and professional.
06/03/2013
By: thomph
Roto-Rooter Plumbing & Drain Services
The job was done well but should have been completed in less than 1 hour. The tech spent an entire hour driving to 2 suppliers to find a part (an elbow) that not only should be stocked on his truck but was also non essential for the repair. I complained after learning I would be charged for this extra hour and the tech reduced the hour to a 1/2 hour. Not good for repeat business.
10/14/2013
By: Kevin S.
Roto-Rooter Plumbing & Drain Services
"Old House= Old Plumbing", and I never heard of a drum trap; Techs came out and brought me into today's specs..what can I say, they were prompt, courteous, and knew what they were doing. Many thanks to Rob and Jovani for a job well done in a precarious location. I will not hesitate to use RR , if the occasion ever "backs up".
10/21/2014
By: Mandi E.
Roto-Rooter Plumbing & Drain Services
Pemberton, NJ I had a wonderful experience!! I called at 9 am and the plumber showed up around 35 min after!! Luis was a great Service Technician. He was polite and did a fast and wonderful job. I am very satisfied with my service today!! I will recommend their services to others!!
02/12/2015
By: Ryan M.
Roto-Rooter Plumbing & Drain Services
I called them late Saturday night after completely clogging my kitchen sink. They came out promptly with no extra after hours charge and within the time window promised. They fixed the sink and left the house clean. I would definitely use them again in a similar situation.
05/31/2014
By: Karen S.
Roto-Rooter Plumbing & Drain Services
I had prompt, excellent, professional service from my technician, Rich V. #6670. He was honest and thorough in diagnosing the problem. No question was foolish to him and he answered knowledgeably. I would call Roto Rooter again but hope I won't have to!
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04/06/2015
By: Jan P.
Roto-Rooter Plumbing & Drain Services
Excellent job, fast and good.
Tips & Advices
Before you hire a plumber, contact their past customers if you're able to. These people can be a wealth of information if you ask them the right questions. Pose the following queries to these former patrons when you get the chance:
  • Were you pleased with the work done?
  • Was the project completed on time?
  • Did the plumber give you a written warranty and guarantee his or her work?
  • Were there any unexpected costs that arose?
  • Would you hire this plumber again? If not, why?
A permit provides added assurance that the work is done correctly. Having this in place means an inspector will check the work your contractor or plumber does to ensure he or she did the job correctly. If you plan on putting your house or commercial building on the market, a real estate agent and prospective buyers will want to check any large work you did to make sure it was done properly.
A trustworthy plumber will have both commercial liability insurance as well as be bonded. The insurance and the bond protects the plumber from paying for any damages made to your house out of pocket. Having professionals that carry both of these policies can protect all of you from any mishaps that could occur while they work on your building.
  • Before calling a plumber, try to unclog your drains and toilets yourself by using a plunger.
  • Make sure you use a standard bell-shaped plunger for your sink and shower drains and a plunger with a flanged end for your toilets.
  • If neither type can loosen the pipe blockage, put a plumber's snake to use.
  • Ratchet the snake down the pipe to eliminate any clogs.
Usually, a leaky or dripping faucet is an easy fix that can be done by anyone who is even slightly handy with tools.. To fix it, first shut off the water under the sink then remove any decorative parts of the faucet and replace the washer and O-ring before reassembling everything.

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