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Bridal Shops in Burlington, NC
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2450 Corporation Pkwy
Bridal ShopsFormal Wear Rental & SalesWedding Supplies & ServicesWomen's Clothing
My sister, niece, and I, went to Bridal mart yesterday and it was a wonderful experience. It was extremely busy but I was told it is always like this on the weekends. Nevertheless, (TERRI) was wonderful. She didn't mind answering a question even though she was busy. She stayed on top of all my needs as well as other brides. Even though, she could not help me immediately she ACKNOWLEDGED my party and myself, she kept us informed as to her whereabouts, she anticipated my needs, she was informative about dresses, she held great conversations, and she SMILED above all else. I was even looking at another wedding dress at another store but she helped me try on a dress that I LOVED!!!! She was extremely honest with constructive criticisms. I am 100% positive that I will buy all my bridal party items from Bridal mart. I am still debating the wedding dress. Trust me I know how IMPORTANT customer service is. I work in a Large Emergency Department and most complaints are related to ""Poor Attitudes."" I did not get that here. Even my teenage niece was impressed!! Only thing is that they don?t have curtains to cover you when you change but after years in the military I could care less. I care about being treated WELL! I care that the staff cares that I am spending ?A Lot? of money here. If you want a great experience without distress, Go see TERRI!!!! Honestly, everyone there was wonderful!! (TERRI) was just the chocolate covered strawberry on top of the cake. Thank you soooooo much Terri!! I look forward to placing my order when I get all my bridesmaids sizes. Again, thank you for a job WEL DONE!!!
552 Huffman Mill Road
Bridal ShopsFormal Wear Rental & Sales
I came in from the Dc area to visit my folks & to do a little dress shopping with my mama. I felt so welcomed to be here. They were so professional & personable, I even found a couple of gowns that I absolutely loved! I can't wait to go back!
1143 Saint Marks Church Rd
Bridal ShopsWomen's ClothingClothing StoresFormal Wear Rental & Sales
2316 Corporation Pkwy
Bridal ShopsWedding Supplies & Services
5.Alyssa Bridal and Formal
309 Huffman Mill Rd Unit 630/640
6.Alyssa Bridal - Wedding Dresses
309 Huffman Mill Rd
Formal Wear Rental & SalesWedding Supplies & ServicesWomen's ClothingBridal Shops
The wedding industry can be difficult to navigate but that is no excuse for poor customer service. I know this because I used to design high-end weddings in New York City. I had a terrible experience at Alyssa Bridal/Bridal Mart in Holly Hill Mall. I ordered my bridesmaid dress in February for a June wedding and paid the rush fee. They said that I was on the borderline but it would be safer to pay. Their contract states that they only have to deliver the dress by the date of the wedding (leaving no time for alterations and peace of mind). Expect them to wave that policy in your face when your dress is late. My "ship date" was April 27th. They said it takes about 2 weeks to arrive. I began to call them a week after that. I had 3 phone calls go unreturned. My dress finally came in May 26th--almost a month after the ship date. I calmly asked for my rush fee to be refunded but they repeatedly refused. The bottom line is this: saying that you are sorry does not fix the problem or the history of poor service. Good businesses return calls, follow through with the needs of the customer and make amends when things go wrong. If you care about quality service or that your wedding dress arrives in time, I would skip past Alyssa Bridal and go across the street to Elegant Bridal (I have no affiliation with them) or one of the other high quality bridal salons in town.
7.Group USA and Camille LaVie Women's ApparelServing the Burlington, NC area
Bridal ShopsWomen's ClothingShoe StoresWedding Supplies & Services
305 dollars Hellobridals Vera Wang Faye
8.Sandy's Classic Fashions & Formal Wear
142 N Main St
Formal Wear Rental & SalesBridal ShopsWomen's ClothingClothing Stores
9.Nova Vida Gifts and Treasures
113 Daniel Boone St
Gift ShopsBridal ShopsNoveltiesWedding Supplies & Services
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