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01/16/2015
By: Scott G.
Sam's Club
I was there today about noon to purchase a tool cabinet and work bench. Since I had already looked at them, I was ready to buy and when I walked in with the cart, I told the lady at the door that I would need some help. She radioed for assistance but after waiting 30 minutes, I was able to wrestle the two boxes onto the cart myself. Approaching the checkout counter I found two employees standing there (man and woman) and told them I would need help. The man told me to tell the lady at the door and I then told him that I never got help when I came the first time. He told me again the check at the door. On the way out, you guessed it, no help. A couple of customers on the lot saw what I was trying to do and did help. As I was getting ready to leave, a female with the radio ran up and told me that the guy who was collecting carts on the lot was supposed to help customers load their purchases. I had seen him when I was coming in and saw that he is in such poor physical condition that I would have rejected his offer of service even if he had of shown up. The one male Manager I did interact with obviously was not customer service oriented so the point being, if you are making a big purchase, take your own help.
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04/07/2015
By: Bill S.
Sam's Club
I was a member of Sam's club many years ago and decided to join again when they opened the one in Burleson. I found out the hard way it is a rip off now. The things I usually buy at Wal-Mart or Winco are higher at Sam's. The lady told me that the gas was monitored Dailey and lowered to beat local prices. It was .05ยข higher that just down the road. No need to go back.
05/26/2013
By: mikebb5
Rawhide Rustic Depot
To 3300 hwy 174, Burleson , tx 76028, 817-295-1732

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