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07/14/2014
By: David W.
Auto Doc
On a 3 week vacation in our motorhome, from the Seattle, WA area, with my wife and 4 kids, the dash AC in our motorhome went out on us when we hit the 114 degree temperatures heading into the Laughlin, NV area. So we checked the Yellow Pages for a repair shop and found Auto Doc in Bullhead City, AZ - which is just across the river from Laughlin, NV. After explaining our situation to John Barker at Auto Doc, he went right to work to determine why the AC failed and what it would take to repair it. He found that the AC pump was blown and given that we had just had the pump replaced 1 month prior, John said that if we had a warranty on it we should be able to get it replaced by the shop who installed it or a shop in the Bullhead City, AZ area who is an approved shop under the warranty program. Even though he had already had about a half hour invested in pulling off equipment to get access to the AC pump and to troubleshoot the problem, he said he wouldn't charge us anything if we wanted to follow up on our warranty. So we called on our warranty and found that the warranty company didn't provide coverage for parts installed on RVs. - This was news to our original shop in Washington State. John spoke with our original shop over the phone and explained the failure. Our original shop agreed to pay for the repair themselves, so John got to work. A new pump was delivered the next day and John had it installed and running later that day. We were impressed by John's integrity and professionalism through the whole process. John took the time to fully explain the AC pump failure and suggested that we also replace the fan clutch, as our was old and probably not providing enough cooling for the AC condenser unit for 114 degree temperatures. We took his advise and we were on the road that evening, heading for the Grand Canyon on a steep highway out of Bullhead City. About 10 miles up the mountain pass, in 110+ degree heat, our motorhome's fuel pump ( which is mounted inside the fuel tank in the back of the motorhome ) failed. This had happened to us previously, but only in extreme heat situations and other repair shops couldn't ID the problem as the motorhome would run fine when it cooled down. So, after letting the rig cool a bit, we were able to turn around and head back to Bullhead City. We went back to Auto Doc and John and his crew tested the fuel pump and found low pressure and air bubbles in the stream. The old fuel pump was not able to provide enough fuel when the pump got to warm. Once again, John and his crew worked very hard to get us back on the road quickly. They were able to get a fuel pump delivered at 8 AM the next morning and had the fuel tank drained, removed and ready to install the new pump as soon as it showed up. So once again we were back on the road and this time our motorhome ran great, even in 115 degree temps as we drove up the steep grade and now with our AC running cold air again. John took the time to give us a call that afternoon before he closed the shop for the July 4th holiday weekend to check on us and to see if our motorhome was running properly. So a big Thank You to John and the guys at Auto Doc. We really appreciate your professional service and integrity.
04/24/2017
By: Sally C.
B & G Automotive
5.0 star rating4/23/2017I have had Bill at B & G Automotive work on my Toyota and he has done an exceptional job. He is honest, solved one problem at a time. B & G Automotive rates are very reasonable and Bill gets the job done. He is not a parts changer like some of the other "so called certified mechanics in Bullhead City". I had quite a few problems with my Toyota and he did a terrific job and did not charge me rip off prices for parts like other mechanics do. A lot of times he would tell me to buy my own parts so I could save money. I would not hesitate to recommend him to anyone. If you want an hard working honest mechanic go there and you will not regret it.Sally C.
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08/11/2017
By: Ray G.
Auto Doc
I was looking for a good place to take care of me, and not blow smoke and mirrors at me. I read the reviews and choose this place. I wasnt disappointed! Being from upstate NY, I had high hopes, and honestly figured Id give them a try based on the reviews. My AC wasnt up to par when I stopped in. Believe me when I say...they met all my expectations! You have a new customer now that will be back for more stuff at a later time. Thanks for the outstanding service you gave me. Im glad there is still good places like this around.
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07/31/2016
By: Michael H.
C & S Auto & Truck Repair
These wonderful people helped me out in two ways...1 excellent service on repairing my trusty Toyota Camry that's 350 yrs old (really it was built in 1995) and rented me a moving van and made some suggestions on how to make the maximum use of my $$$$$!!! If you want honest prompt service of your vehicle (I even saw a space ship in their service area being worked on but that'll be our secret) check these wonderful people out and I believe you won't regret it!!!
11/13/2015
By: Eva M.
Lance's Mobile Auto
Honest man and very helpful. Lance has a small shop off the 95 Hwy and works the business himself, He has been in the business for years since he was 16 years old . He has a son in Phoenix going to school to MMI , after he graduates he will be working beside Lance working on both vehicles and motorcycles. My car truck is still on the road and I was impressed with the quality of work and service.
02/08/2014
By: Simon W.
Bullhead Auto Repair
Travelling from Canada to the southern US when our van broke down. These guys are without a doubt the best garage I have ever been to. The exact opposite of most garages. Honest, extremely competent, no upselling, and just all round good service. I only wish we had guys like this back home. Cliff and his guys are great. Highly recommended. You won't find better, anywhere., I can guarantee that.
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04/30/2016
By: Sonya E.
Brake Masters #176
I always dread getting my car worked on. As a woman in a new community, I worry about getting ripped off. I always do my homework and get estimates from multiple places. In the two years I have lived here, this is where I always end up taking my car. They are honest people with reasonable prices.
05/24/2014
By: Laura L.
River City Automotive
Most honest mechanic in Bullhead City! always tries to fix the problem before having to replace any part! we have been going here for 5+ years and have never had to take a vehicle back for the same problem! only wish we could bring him more business! I would never go any where else!
01/10/2013
By: peggy.byl
C and C Automotive Repair
These guys are great, both price wise, performance wise and reliable. This is the only place in town I trust to work on my vehicle.
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07/20/2015
By: Robert K.
C and C Automotive Repair
5 stars. WONDERFUL company, friendly staff. Will definitely recommend them for your car repair services.
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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