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This is an exceptional veterinary hospital. I have been taking my dogs here since I moved to WNY 6 years ago. The staff has always been kind to me and my dogs. To say the vets and vet tech are competent would be vastly understating their abilities. Dr. Donovan and Dr. Hillegas provided a level of care for my very sick Golden that was so far above and beyond what is normally expected. The Doctors at this animal hospital have incredible foresight and take a very holistic approach to treatment. They don't request random unnecessary testing - trust me, I know, I have experience with vets that do this and Blue Cross Animal Hospital is not one of them. They have incredible humility and they treat their clients with the utmost respect. The treatment, care, attention and sincere kindness they have shown my dogs, and me, allowed my Hunter to have an amazing life far beyond what anyone could ever have expected. They took care of Hunter like he was their dog, like he was their family member and for this I will always be grateful to them.
Taking my pet to Blue Cross was the best decision I could have made for her, and for myself. The receptionists are always friendly and attentive. There are multiple doctors on staff, all of whom have been extremely professional from the start. They are honest in their treatment but accomodating when it comes to budgetary concerns. If you are in the area, do not hesitate to bring your pets!
They were really nice and caring people. They were pretty cheap and knew what they where doing. My dog went in yesterday at around this time for surgery, and is already back home recovering. They pretty much saved my dogs life. I couldn't thank them enough, I will recommend anyone I can to them.
- Important phone numbers, especially those of the the veterinary clinic, the animal hospital or emergency clinic, and the poison control center
- A book detailing pet first-aid steps
- Copy of medical records
- Nylon leash
- Muzzle (only use if pet is not vomiting and has no difficulty breathing)
- Absorbent gauze
- Nonlatex disposable gloves
- Nail clippers
- Digital thermometer
- Sterile saline solution
- Hydrogen peroxide (to induce vomiting only at the recommendation of a veterinarian
- Milk of magnesia (to absorb poison only at the recommendation of a veterinarian)
- Medical records
- The type or brand of food the pet eats
- Medication (including flea, tick, and heartworm medication).
- Fresh stool sample
- Vomit sample
- Video of the pet engaging in abnormal behavior
- Substance the pet may have ingested