My scalp is chemically burned, there’s chunks of dry, dead skin all over my head, with patched of hair coming out, & my hair is burnt to a crisp; lifeless and dry. I now need to cut at least six inches off my hair for it to look somewhat decent. I didn’t receive the result that I wanted, the job was not done correctly! I want my $180 back. Overall unprofessional salon, rude management, NO license up, no sanitizer on stations, dirty tangled up hair brushed everywhere, and dirty sink. SAVE your money, & save your time, DON’T GO HERE!!! Go to a PROFFESIONAL salon, like Adam’s, Lotus, or Delacqua! June 28th, 5 PM, entered this salon with a photo of an ombre hairstyle & asked if the stylist can recreate it & they said yes, it’ll cost $130, should be done in about 3 hours. I agreed & we got started. 2 ½ hours later. My scalp is burning up & the resulting hair color is the same as when I walked in! I asked the owner when the darker color is coming in, and she said it’s be a separate appointment along with a additional $70 – for the same style she originally told me $130 for. They made the appointment for Friday, june 30 at 1pm & told me I had to pay upfront. I was going to pay via credit card, but the owner said she only accepts cash ( to avoid paying taxes) & opened the door & sent me to the ATM across the street. She said she did me a “favor” and took $20 off, so I paid $180 cash, and when I asked for my receipt, she said the register was closed and I had to come back for it the following day. I posted my before and after pictures in a local beauty page on Facebook, and dozens of people reached out to me, many also had horrible experiences with this salon. I don’t trust them to fix their mistake, they’ll just damage me hair and scalp even further. 6/29, I came to pick up my receipt but both the owner and stylist were on their day off, so I came in the next day, 6/30 to cancel the 1pm appointment, get my receipt, and get a refund. I asked for the receipt and the same owner said that salons don’t give receipts & there’s no way I’ll be getting one from her. She said she can only refund me $15 out of the $180. She said she saw my facebook post, and demanded I take it down, to which I replied HECK NO! I asked her where the stylists license is, and she said it’s none of my business! I told her it’s the law to have it in plain sight, and she said nope, it’s for her as the owner to have for record, not for the public. She started cursing at me in Russian & yelling at me to get out of her store, because the only option is to “FIX” their mistake, not refund my money for THEIR mess up. She knowingly took the license off the wall, and hid it somewhere because she saw that people in the beauty group online told me to go snap a pic of it and report it to Albany, and she knew I’d be coming in to take that photo. DON’T GO HERE!!! Go to a PROFFESIONAL salon, like Adam’s, Lotus, or Delacqua!