Forward Dental in Brookfield, WI with Reviews -

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By: broberts100
Aspen Dental
My family and I have been going to this Aspen for the last couple of years. Even since our first experience with the receptionist and front desk personnel, we weren't impressed with the friendliness or even the professionalism. I do appreciate that every time we've gone the hygienists have been authentically nice, friendly, thorough, and knowledgeable. They're great. The dentist we saw was pleasant, perhaps superficially, but affable nonetheless. Visits leave my family with a figurative bad taste in our mouths because of the poor interaction with the receptionist and the impression that Aspen repeatedly tries to up-sale us on services and charge for services that we neither request nor receive. Beware that meeting with the sales manager entails of, mostly, a sales pitch reminiscent of a car dealership salesman. Those meetings left us feeling yucky. In fact, my family faithfully and regularly used to attend our 6 month dental appointments but have trailed off in these last couple years because this location is our provider and unsavory.Here's how my visit on August 23, 2013 went:Walked in behind another client. I waited patiently behind him as he signed in on the clipboard placed on the front desk where the receptionist, Amy, was sitting. As the man in front of me finished, and I began to sign in, I noticed she made no effort to break eye contact with the computer monitor in front of her or even mutter any sort of greeting or acknowledgement that we were there and standing directly in front of her. I had a seat and waited a few minutes before she called my name and had me walk up to the desk. She flatly stated that I owed a balance of $37 for a fluoride treatment while implying she wanted payment immediately. Caught off guard, I tried calling my mom to see if she could've been possibly referring to a previous visit or if fluoride was even desirable. Unable to reach mom, I concluded that Amy was referring to a charge for the current day's visit. I decided against the fluoride treatment and informed Amy. I was soon called back. My sister, who was there with me, walked up to the desk to confirm that I would not be receiving the treatment, that nothing was owed from a previous visit, and that I did not incur a charge. Snidely, Amy told her that it was noted in my chart. A few days ago, I received a bill for the same fluoride treatment I declined. The phone conversation, again with Amy, was unpleasant and she seemed to not believe that I was unjustly charged until she got my file and saw for herself. It was condescending.I wish they understood that the experience at the front desk makes the first and last impressions, and their impressions are poor. That being said, we won't be returning this location or going to any other Aspen Dental because of the business model. Bottom line: they seem very oriented towards getting money out of patients. Not recommended.
By: Pauli H.
Galleria West Tanning
Had a great expierience here. Danielle gave us a great experience. Very beautiful place, very clean. Well educated staff. And I got impressive results in one session in their level one bed than I have gotten else where. Also they have very competitive prices. Money well spent. Very pleased.
By: Samantha A.
ForwardDental Brookfield
This place had some bad reviews 3-4 years ago, but they seem to have turned things around. The staff was very friendly and the debit was great. Billing seemed to be straightened out as well. Just call your insurance to make sure they are in network before you go in.
By: Jenna B.
Access Endodontics LLC
What a breath of fresh air! Very friendly staff, & amazing Doctors. I will definitely go to Access Endodontics for my future dental needs!
By: Mathias W.
JM Dental LLC
I am very proud of the services we offer at JM Dental. We would happy to help you with any of your dental needs.
Tips & Advices
To prevent periodontal disease, it's important to brush your teeth after meals, since this prevents food debris from getting lodged between your teeth and gums and causing plaque. Daily flossing should also be a key part of your oral health regimen, since this removes food particles and plaque that a toothbrush may not be able to reach. Smoking increases the risk of gum disease, so avoid this habit if you want to maintain healthy gums.
Certain periodontal treatments are completely painless and gentle enough to be administered without anesthesia. Treatments such as deep scaling, root planing, and those involving surgery are performed with the help of a local anesthetic or a sedative.
One of the most common types of treatments performed by periodontists is gum grafting. This is a surgical procedure that grafts your gum tissue to reverse gum recession, and it can prevent further recession and bone loss. Periodontists also perform laser treatment for gum disease, dental implant installation, pocket reduction procedures, and dental crown lengthening.
In periodontal treatment that involves surgery, many periodontists use a local anesthetic that works to completely numb the area being treated. Oral or IV sedation can also be used, and with this approach, you'll either be completely asleep, or drift in and out of sleep while the procedure is being performed.
Gum disease can be treated with the help of a dentist or periodontist. If gum disease is in its early stages, a professional cleaning will remove tartar before it leads to infection that can cause a more serious condition. With advanced cases of gum disease, infected gums can be treated with scaling and root planing.

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