10/03/2013
By: debbie.ruiz.397
Personal Touch Auto Body
I went to Personal Touch to get an estimate on work that needed to be done on my husband's car due to someone hitting him. Mike happened to be outside and I told him it would be an insurance claim. He asked what insurance and I told him it would be Liberty Mutual. He said he hated Liberty Mutual but was sweet as pie to get us in the door. He explained how his office would take care of everything etc. We met and spoke with Lisa who was great! She did give me some incorrect information regarding rental car taxes but that was minor issue. Lisa asked that I bring in the car Thursday morning so Liberty Mutual adjuster could come and see the car which I did. I never dealt with insurance issues or leaving a car at an auto repair so I was following their lead. My mistake was leaving the car there after the insurance adjuster came and took pictures. Liberty Mutual didn't immediately approve a rental car so my husband had to use my car since his car was in the shop and they had started working on it. We instructed Liberty Mutual to mail the check directly to the auto repair shop. I went in because some forms needed to be signed. Apparently I signed an estimate that was blank. Honestly I don't remember doing it but my signature is on the form. Finally the rental car was approved. I called the office to ask Lisa something and Mike answered the phone. I identified myself and the car that was at his shop. First words out of his mouth was " Did you receive the check?". I said no and he hung up on me. It took a full week before the check arrived. Based solely on my experience with Mike I would never use that shop again nor would I recommend it. Lisa and Alison were great!! They run the office well enough that Mike should stay away from the office!
09/25/2013
By: lovelylelee
Bronx County Collision Inc
I got in an accident about a little over month ago with a sanitation truck though I wasn't at fault anyway when the Cops came I was asked if I wanted my car towed to the nearest shop, I agreed...Bad Idea! So a guy named Mike came to tow my car he asked about my deductible which was $1000 he said wow that's steep but we can work something out. So I allowed him to tow my car...to make a long story short. Like I said in the beginning its been a little over a month and I still don't have my car. They keep telling me different dates plus its two weeks over the estimated time my car was suppose to be fixed. I work overnight and I'm spending money to take transportation because my car still isn't ready. They told me today I was suppose to get it but now I'm told they buffing the car since they just finished painting it which seemed like it took them a week to paint it. Whoever answers the phone is very unprofessional, you get "Shop"...no "Good morning Bronx Collision" or "Goodmorning How May I Help You". And when I did call to express my concerns about my car I kept being put on hold like 3 times, honestly I would never go to this shop again. They keep telling me you know you have a $1000 deductible and I keep telling them that I was told there was something they can be worked out with that price. They only care about getting money not trying to compromise and work things out. They next time which I hope is no time soon that I get in an accident I will be taking my car back to Dom's Auto Body Shop which they are more professional and resonable not to mention they do great work.
08/18/2013
By: marsan
EXCLUSIVE AUTO MALL INC
My experience at Exclusive Automall has been completely satisfying. It was my first time car shopping and I must say that purchasing it from here was a great choice. First of all, I loved the fact that I was able to test-drive different vehicles until I found the one that I fell in love with. It was awesome to find a variety of cars( different years, sizes, colors, etc.). The customer service was exceptional, no question were left unanswered and I was able to find a car that was well-suited for me. What I love the most is that although my car is a 2000 CR-V, it appears to be brand new! It is in great conditions, inside and out. I love it! I most definitely recommend this car dealership, and I can assure you that you will leave satisfied and with a huge smile on your face (as I did)! I am 100% sure to be making business once again with them when it is time for a car upgrade.
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09/28/2015
By: Hauhet R.
D&M Auto Repairs
I went in to D&M this morning terrified something was wrong with my SUV and without realizing that there truly can be conscientious, helpful, and honest mechanics. Boy was I wrong. The owner took the time to diagnose my car, twice, and help me program the navigation and bluetooth. He SMILED when showing me there wasn't much wrong with my vehicle and had his fantastic assistant, Natasha, help me find a warranty that was affordable and beneficial!!! No one paid me to write this. My only motivator is to help him get his business name out there so that another fearful and guarded female can be assisted and educated about her vehicle in the same way! Thank you D&M you now have my patronage!!! - The Nurse
02/15/2015
By: Grace G.
Hi Miles Transmission
I like Joe. He has 40 years experience in Auto Repair business. I feel comfortable to bring my car to him whenever it has a problem. One time, I was out of the town, I had to take my car to somewhere else. They told me that it was a transmission problem and they were going to charge me $5000 for that . I was shocked and told Joe about it. He towed my car into his shop and found out that the problem was just because someone put windshield washing fluid into radiator and damaged the temperature sensor which gave transmission no signal that caused a malfunction. Wala!!! Thank God that JOE saved me tons of money. I feel safe to bring my car to him all the time. You should do this too.
08/07/2015
By: Caprice A.
East Coast M-Power
I LOVE this place! They fixed my BMW like new! When my car had to stay overnight, they even gave me a car to drive home. This is a family owned and operated business and they are the nicest people! Their pet birds speak Spanish and the grandpa is too cute! :) There is no fear of getting ripped off there because they are very honest and the prices are extremely fair. I'm so happy that I found them and I'm never ever taking my car any place else! I will tell everyone I know to go straight to this shop! Caprice
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03/11/2016
By: roberto10452
Mt Eden Motors INC
THE PRICE YOU SEE IS THE PRICE YOU PAY! NO HIDDEN FEES. We are easy to find and easy to do business with. We are only 1 block off of 95! 5 min from GW BRIDGE .We only sell quality cars with the lowest prices in the market. Financing is no problem! Guaranteed credit approval! Bad credit or no credit? No problem.. We are Home Of GUARANTEED CREDIT APPROVAL!! If Somebody can do it, it's us!! Same day plates We do insurance We ship cars worldwide If we don't have it we can get it!! We buy Cars!
06/06/2013
By: smu149
Personal Touch Auto Body
AAA...Dealing with insurance company's is a pain. That's why I take my car to Personal Touch Auto body. They have help me with all my collision issues. They call the insurance company 4 me and handle the claim they even helped me get a rental. My car came out looking better then when I bought it. It was and still is looking sharp. Thanks to Personal Touch Auto Body....so if u looking 4 a great place with wonderful people and great work u must go to Personal Touch Auto Body.
06/13/2013
By: gfst45
Personal Touch Auto Body
I just had my car fixed by Personal Touch Auto Body, First off Mike and Allison are the bomb!! They made getting my car hit a positive experience...excellent business owner. Not only did they paint the car perfectly, but they touched up other areas that were not part of my accident!!! Shout out to everyone who repaired and painted my awesome car!!! I would recommend this company to ALL my friends and family!!!!...these guyz were AWESOME!!:)
11/15/2014
By: Stephanie C.
Five J's Automotive Ltd
My car broke down a few weeks ago late at night so I called five J's and they came right away. Being a single mother it was hard for me to be broken down on a highway with no way of getting home. After sharing this with the two truck driver he drove me home after dropping off my car at the shop. Great service, very friendly, and they were even able to fix my car at a very reasonable price and in so so quickly. Love five j's!!!!
Tips & Advices
Using a variety of tools and processes, many of which require specialized training, auto body mechanics primarily repair cosmetic and structural damage to vehicles after accidents occur. They can also enhance a vehicle’s appearance and performance by replacing and adding new parts to a vehicle’s body.
This depends on the severity of the work that needs to be done. Something such as paintless dent repair for a few small dents can take an hour. Whereas auto body repairs for damages caused by a major accident can take multiple days to correct.
All auto body parts can be repaired but there is a threshold for the level of repairs possible. Parts can be damaged beyond repair and would need to be wholly replaced.
Auto body parts can be made from a wide variety of materials, usually based on what the part’s purpose is. Vehicle frames body panels, bumpers, roof racks, and other items that need to be strong and durable are usually constructed from steel, which is known for its durability and resistance to rust and high temperatures. But aluminum is quickly becoming a popular material of construction due to its lightweight yet durable nature. Body kits and other aftermarket parts like spoilers and hoods can be constructed from one form of plastic or another.
Yes, the vast majority of car makes and models have aftermarket parts available for many of their components. But higher-end vehicles typically have less aftermarket parts available since they often use specialized materials and manufacturing processes that are difficult to duplicate for many aftermarket manufacturers.

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