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3/28/17I lost my beautiful, sweet Mami on 3/20/17 and buried her just yesterday and now I'm replaying this entire past week over in my mind...First, I want to be very clear that this review is in regards to the R.G. Ortiz Funeral Home located at 2121 WESTCHESTER AVENUE, in the Bronx. I made arrangements with Michelle Ortiz. Michelle was highly professional, sympathetic, patient and helpful. I can relate and feel terrible for the families that, during such a sad & stressful time, have had such horrible experiences at other Ortiz locations... it has to be that they're franchises and privately owned. However, the location at 2121 Westchester Avenue is very clean and the staff is also professional and sympathetic. It was evident to me that Michelle runs a "tight ship"...she's assertive and understands the great importance of standards and integrity as well as compassion. I understand, first hand, how "ghetto" the other Ortiz locations are because, unfortunately, I had my father's wake at the Ortiz on Southern Blvd. 12 years ago...I knew I wasn't going to go back to that location....but after reading reviews about the Westchester location I decided to just visit and see for myself how I felt about it and I'm glad I did, so with good faith, I can recommend the WESTCHESTER Ortiz Funeral Home.
My mother recently passed and I wanted something special for the viewing and memory of my mother. Mr. Joseph Lucchese and Ms. Liza provided top notch services. It is with great pleasure that I am writing to endorse The Lucchese Funeral Home for anyone who is looking for excellence in funeral services in the Bronx. From the first, contact with Liza and Mr. Lucchese I had enormous respect for their professionalism, knowledge, sympathy, and skills. I knew in my heart, I can entrust my mother to them. I thank you Joe and Liza, your kind words and services helped to bring about a sense of peace and comfort during our grief.
Awesome Business very professional the prices are very reasonable and the management make you feel at home! 5 Stars!!! I'm very Grateful for the way they handled my Mother's wake and burial... Thank you R.G Ortiz Funeral home 2121 Weschester ave Bronx Ny 10462