Best 30 Veterinary Clinics And Hospitals in Brockport, NY with Reviews - YP.com
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10/10/2016
By: Kayla R.
Brockport Animal Hospital
The first time we took our new pup everyone was so pleasant and nice (probably because we had a 7 week old puppy). The vet we had was super nice and really good with our pup. We were referred to Dr. Pepper from our good friend and she is amazing. My problem is not with the vet it is with the lack of communication between the workers there and the receptionists. We were told by the doctor that she did not need to see her when her next shots were due and just to make a tech visit. the receptionist I spoke to was extremely rude and told me that she must see a vet because she "growled a little" the first time she was there (we were not told that at our previous appointment) then told me her second set of shots were due 10/7 but the paperwork I have says 10/14. So not only were we misinformed but now my puppy is not getting the care she should be getting. Not to mention, the receptionist continued to be rude and called me back at 9:55am asking if I could be there by 10:30. After I told her I lived 35 min away from there and have to leave work to go get her she was snarky and rude and said "so you can't make it? Ok, bye" Our puppy doesn't deserve this and neither do we.
Tips & Advices
Most 24-hour clinics do not allow owners to stay with their pets overnight. However, many do have specific visiting hours or will let owners see their pets at any point during the day. In addition, owners can call most clinics at any time for an update on their pet's well being.
  • Important phone numbers, especially those of the the veterinary clinic, the animal hospital or emergency clinic, and the poison control center
  • A book detailing pet first-aid steps
  • Copy of medical records
  • Nylon leash
  • Muzzle (only use if pet is not vomiting and has no difficulty breathing)
  • Absorbent gauze
  • Nonlatex disposable gloves
  • Scissors
  • Tweezers
  • Nail clippers
  • Digital thermometer
  • Sterile saline solution
  • Hydrogen peroxide (to induce vomiting only at the recommendation of a veterinarian
  • Milk of magnesia (to absorb poison only at the recommendation of a veterinarian)
Find a 24-hour animal hospital that provides emergency services within your area. Keep the facility's contact information in a place that's easy to locate, such as the refrigerator, address book, or smartphone. Most veterinary clinics operate on standard business hours and are not equipped to handle emergencies.
Veterinary clinics operate on a smaller scale than animal hospitals. The latter are more likely open 24 hours and provide emergency services. The former generally operate on typical office hours and only perform wellness exams and minor surgeries. Veterinary clinics also do not generally perform laboratory tests on site.
The specifics vary depending on the type of visit. For a wellness exam, bring:
  • Medical records
  • The type or brand of food the pet eats
  • Medication (including flea, tick, and heartworm medication).
If the animal needs medical treatment, the following may be helpful depending on the situation:
  • Fresh stool sample
  • Vomit sample
  • Video of the pet engaging in abnormal behavior
  • Substance the pet may have ingested

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