Sterling Title Agency in Brighton, MI with Reviews -
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By: courtzuz
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I urge you to avoid this Title Company. They work with the real estate company next door. Horrible experience from beginning to end. They gave us the Closing Package to review a day before the Closing, and it was filled with mistakes that needed to be corrected (the corrections were eventually made, hours before Closing). It was like we were dealing with an incompetent person that had no experience assembling a Closing package! The Closing agent was rude and refused to answer simple questions. She did not even make eye contact with us. The VP/Manager/Legal Counsel was very rude, disrespectful, and demeaning to us when we asked questions. I could also hear the employees in the front desk area making snarky/snobby comments because I dared to ask questions during the Closing. Not one friendly/welcoming person in the whole building! They refused to show me a copy of their privacy policy, and did not even want to discuss confidentiality, so now I'm worried that my confidential information is not safe. I've been buying/selling properties for many years, and I can honestly say that they are the most unprofessional title company I have ever experienced and they do not deserve even $1 of your money.

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