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Never had such a bad haircut, never paid so much for a haircut (females pay more). I needed a new stylist, had been driving 70 miles to friends for years. I told stylist twice exactly how I wanted it cut, including cut three inches off the top, she cuts off a half inch, I tell her it's not short enough, she tells me she can't read my mind, she was constantly talking with others. It was cut zigzagged like Lisa Simpson's the cartoon. Owner refused to let me get a recut, hung up on me, I was not angry or unreasonable, terrible customer service. Never such a bad experience with a business. Can't believe all other reviews, last time I looked at reviews there were several negative statements, now they're gone. I swear on everything I believe in, this is all true. How long before this is removed?