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06/04/2015
By: Bill F.
Hart Real Estate Solutions
Finding a house in Bozeman from Temple, TX, appeared complicated. My possibilities for being on the ground in Bozeman (with my wife) would be limited. I needed more than just help. I needed someone who would listen to my needs, be respectful of my budget, and who cared more about the best fit for us than the best deal for him. I needed someone I could trust, someone who was willing to do (more than) a little extra. When I met Tim Hart I sensed that I had found my man, and my experience with him over the past year have proved him to be the best agent I could have possibly had. My first encounter with Tim was through his website, one of the most most user-friendly sites I had found in my frantic searching. The website led to phone conversations. I finally got to meet him personally and felt completely at peace with his style. He is extremely knowledgeable of the market in this area and knows each neighborhood's distinct characteristics. After a couple of viewings he had an uncanny sense of what we were looking for. If we insisted on viewing a property that he was not optimistic about our satisfaction, his instincts proved true every time. And yet he was patient and NEVER pushy. He gave us the time we needed to make decisions that pleased us. We love our new place! However, finding the house we wanted was only the beginning. Perhaps people relocating across town have a much simpler time of transition and need little extra assistance. We were 1500 miles away and totally handicapped when imagining how to put everything together. Tim made it happen. First we had trouble with our mortgage broker. We had been approved through underwriting for a mortgage amount above what we were going to need. It seemed simple. But then the broker hit us with the news that they couldn't finance the home because it was a part of a condominium complex that was only 63% complete. The home is actually part of a duplex in a neighborhood with a broad Home Owners Association that functions as a condo. The final project will be the addition of more quality homes like ours. It didn't matter. We were stuck. Tim to the rescue! He got us in contact with a local bank's mortgage broker and everything eventually came together. He also managed the local connections for inspector, appraiser, blind contractors, and cabinet contractor (we had requested additional cabinets as a condition of sale). He even introduced us to managers of a couple of furniture stores and gave us a tour of The Ridge Athletic Center! An issue I would have never thought of for the inspector was a Radon gas test. Tim insisted on it. Good thing! Our basement had levels above the recommended level and Tim had us include a Radon gas exhaust system as a condition of sale. Now we are safe as well. Tim is a professional, but also a great human being. He cares about people and he works hard easing their load during the stressful times of transition. I have worked with good agents several times in Texas and Saskatchewan, but Tim Hart has been the one with whom I have felt the most comfortable. I feel like I am more than just a client. I not only have a new home in Bozeman, I have a new friend!Bill Fowler
06/15/2017
By: Robert H.
Hart Real Estate Solutions
We were looking to purchase a second residence in Bozeman, Montana.The only problem was, or so I thought, is that we live in Southern California. Our only option was to look at properties online and make as few flights as possible. I really wasn’t sure how this was going to go.Not long after a few realtor calls, one person got my attention, Don Carr of Hart Real Estate Solutions. Talking on the phone for a short time gave me a feeling of confidence in him. I can tell you that our experience working with Hart Realtor could not have been any better!Don was patient and professional and he knew the area well. He loved living in the area and wanted to share that with us. We even went on a hike so we could experience the full beauty of the area. How’s that for going above and beyond! Don was more concerned that we were happy and making the right decision prior to placing an offer than just making a quick sale.We flew out twice to look at properties and placed an offer on the second visit. Don ran searches that listed our criteria which we received on a daily basis. All properties were very close to what we were looking for so little time was wasted. One month of searching and we placed an offer which was accepted. So now the closing phase begins. Our account was handled by Tracy Dardis and let me tell you that it ran smoother than a Swiss watch. Tracy gave us a checklist before we flew home with a packet and a timeline on all items that needed to be completed. Things fell into place on a daily basis and we felt confident the whole way through. She let us know of things in advance so we were always prepared.Special thanks to the owners Tim and Lori Hart for putting together such an experienced, caring team and treating us like family.I would highly recommend Hart Real Estate Solutions to anyone looking to purchase a home, property or Condo in the Bozeman area!Best,Susan and Robert Hynes
02/15/2015
By: Chellie T.
Katz Jaclyn
My interactions with Jalcyn Katz have been commensurate with those of a business relationship. At the inception of this relationship, she meticulously and tenaciously elucidated her regulations for renting. This process consisted of a meeting lasting approximately 2 hours with other renters. During this time, she reviewed and explained each item on the exhaustive list of regulations and expectations regarding renting. In an attempt to discern if attendees understood each item, she encouraged questions, frequently summarizing. Ms Katz's policies were clear and unambiguous due to her explanation of them at this meeting. In addition, throughout my renting tenure, she continues to prompt me to be mindful of policies to ensure compliance. This endeavor serves both her an the renter. I find Ms Katz's demeanor regarding business to be extremely structured and predictable. I have never been surprised by any interactions with or comments by her. A former homeowner, I find her policies, presentation, and enforcement of regulations to be responsible and accountable. Similar to other professionals who charge for their time, she does as well. She is a business woman. She is not an exception to this tenet, nor should she be. Her practices in my experiences, are conscientious and methodical. She is organized and culpable.In addition, my experiences with her have also proven to be amenable. Although she is rigorous in her expectations of compliance with policies, she has extended great understanding. More clearly, in my experience with her, she is supportive of open communication. Once apprised, she effectively demonstrates a cooperative attitude. I believe that star ratings required for posting commentary to be of no value.
02/02/2015
By: Alycia V.
Katz Jaclyn
Were there times when Jaclyn felt like a tough landlord? Heck yeah. That's the honest truth. But more importantly. Jaclyn is professional. Honest. True to her word. And dependable. She laid every expectation on the table from day one. There were no surprises. It was a matter of myself, as the tenant to uphold my responsibilities. I don't know how many landlords I've had that could care less about some fix around the property. Jaclyn has the job done quickly and efficiently, every time. While she holds strict to her agreement standards and expectations, she also took the time to go above and beyond. My truck got broken into and everything stolen out of it. And at the same time, there was a questionable man frequenting the property and even leaving suggestive notes. The police department barely took the time of day. When I called Jaclyn with my concerns, she conference called and had the police at the property and doing their job within 5 minutes. Thanks Jaclyn.
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03/08/2016
By: Steve S.
Hart Real Estate Solutions
It was a pleasure working with Tim Hart and his staff at Hart Real Estate Solutions re the purchase of a home and acreage in Bozeman, Montana in 2016. Tim's experience in all aspects of the real estate process lead to a successful purchase.Some examples of superior services and solutions:- Providing a time line and milestones early in the purchase.- Having integrity, local knowledge, and paying attention to detail were helpful .- Having established ties with local companies facilitated property inspection and selection of a firm to handle the closing.- Exhibiting a willingness to discuss anything related to the purchase including truthfully and reliably answering many questions.- Responding honestly when he (or staff) did not know the answer, but always following-up. - Advising when something was really not important so that time and attention could be given to important items.There is one word to describe the service and experience ... "super".
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03/01/2015
By: Kathy T.
Katz Jaclyn
I have rented from Jaclyn Katz for almost three years now and am very satisfied with her as a landlord. She is very strict with her rules, but is also very clear about them. She works hard to keep the properties she manages in great shape. She is very straightforward in her dealings with everyone and her willingness to accept pets is all too rare in this town. If you are renting from Jaclyn and you think you can get away with breaking rules or agreements with her then you will be asked to leave with 30 days notice. I live in a four unit building and my neighbors are terrific. I appreciate Jaclyn's thoroughness and her expectation that we will all treat these apartments as our homes....she has been and continues to be a terrific landlord.
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04/07/2015
By: Ashleigh P.
Rental Professionals
Not many times am I overly impressed with a company that it makes me want to write a review about their company. I had a wonderful experience with this company, the ladies in the office were so genuinely nice to me and seemed to actually want to help me find a place that I LOVED and was comfortable in. Unlike some places I went to look for a property with in Bozeman. They took the time to go over options, and show me numerous properties over several days of looking while in Bozeman. I'm just overly delighted with this company and look forward to my relationship with them as their tenant. Thanks Rental Professionals.on another note I love the little bulldog that sleeps under the counter :)
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02/20/2015
By: Rayna C.
Katz Jaclyn
I currently rent an apartment from Jaclyn Katz. I have been her tenant for almost two years. My experience has been nothing but pleasant and professional. Her tenacity and thoroughness is a refreshing change from my previous interactions with landlords and property managers. When I was originally searching for an apartment, I had a very difficult time finding anyone who would allow my dog. I was surprised that Jaclyn not only allowed my dog, but welcomed him. In addition to charging a reasonable rent, my apartment was impressively clean and everything was in working order.I am very happy with my apartment and with my landlady. Jaclyn's tough, but fair.
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02/26/2015
By: Anne J.
Aspen Properties
I just moved to Bozeman from Denver. I had to stay in a motel room while Inwas looking for an apartment to libe in. I shiwed up at Aspen at 9 am and told them I really needed a place right away. Kristin showed me a cite apartment on the North side that had just been remodeled. I came baxk and filled out an application and said I really loved the place. Two hours later, Aspen had approved my application! I was thrilled! Krystal made the lease signing very comfortable and offered me a bottle of water and gave me some chocolate for my new apartment. I had a wonderful experience with the entire crew.
10/14/2013
By: ckkirkland
Katz Jaclyn
Unfortunately some people have bad experiences and think they need to tell everyone that their experience will be the same. Just not true. Jaclyn assisted us in buying a property. She went out of her way to make it happen...and happen well! Jaclyn has a very black and white personality....meaning... yes means yes and no means no. Some people cannot deal with this type of personality very well. Maybe your bad experience is partly your own fault. I would recommend Jaclyn if you want to purchase a property. She went above and beyond the call of her responsibilities for us!

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