06/04/2015Hart Real Estate Solutions
Finding a house in Bozeman from Temple, TX, appeared complicated. My possibilities for being on the ground in Bozeman (with my wife) would be limited. I needed more than just help. I needed someone who would listen to my needs, be respectful of my budget, and who cared more about the best fit for us than the best deal for him. I needed someone I could trust, someone who was willing to do (more than) a little extra. When I met Tim Hart I sensed that I had found my man, and my experience with him over the past year have proved him to be the best agent I could have possibly had. My first encounter with Tim was through his website, one of the most most user-friendly sites I had found in my frantic searching. The website led to phone conversations. I finally got to meet him personally and felt completely at peace with his style. He is extremely knowledgeable of the market in this area and knows each neighborhood's distinct characteristics. After a couple of viewings he had an uncanny sense of what we were looking for. If we insisted on viewing a property that he was not optimistic about our satisfaction, his instincts proved true every time. And yet he was patient and NEVER pushy. He gave us the time we needed to make decisions that pleased us. We love our new place! However, finding the house we wanted was only the beginning. Perhaps people relocating across town have a much simpler time of transition and need little extra assistance. We were 1500 miles away and totally handicapped when imagining how to put everything together. Tim made it happen. First we had trouble with our mortgage broker. We had been approved through underwriting for a mortgage amount above what we were going to need. It seemed simple. But then the broker hit us with the news that they couldn't finance the home because it was a part of a condominium complex that was only 63% complete. The home is actually part of a duplex in a neighborhood with a broad Home Owners Association that functions as a condo. The final project will be the addition of more quality homes like ours. It didn't matter. We were stuck. Tim to the rescue! He got us in contact with a local bank's mortgage broker and everything eventually came together. He also managed the local connections for inspector, appraiser, blind contractors, and cabinet contractor (we had requested additional cabinets as a condition of sale). He even introduced us to managers of a couple of furniture stores and gave us a tour of The Ridge Athletic Center! An issue I would have never thought of for the inspector was a Radon gas test. Tim insisted on it. Good thing! Our basement had levels above the recommended level and Tim had us include a Radon gas exhaust system as a condition of sale. Now we are safe as well. Tim is a professional, but also a great human being. He cares about people and he works hard easing their load during the stressful times of transition. I have worked with good agents several times in Texas and Saskatchewan, but Tim Hart has been the one with whom I have felt the most comfortable. I feel like I am more than just a client. I not only have a new home in Bozeman, I have a new friend!Bill Fowler
06/15/2017Hart Real Estate Solutions
We were looking to purchase a second residence in Bozeman, Montana.The only problem was, or so I thought, is that we live in Southern California. Our only option was to look at properties online and make as few flights as possible. I really wasn’t sure how this was going to go.Not long after a few realtor calls, one person got my attention, Don Carr of Hart Real Estate Solutions. Talking on the phone for a short time gave me a feeling of confidence in him. I can tell you that our experience working with Hart Realtor could not have been any better!Don was patient and professional and he knew the area well. He loved living in the area and wanted to share that with us. We even went on a hike so we could experience the full beauty of the area. How’s that for going above and beyond! Don was more concerned that we were happy and making the right decision prior to placing an offer than just making a quick sale.We flew out twice to look at properties and placed an offer on the second visit. Don ran searches that listed our criteria which we received on a daily basis. All properties were very close to what we were looking for so little time was wasted. One month of searching and we placed an offer which was accepted. So now the closing phase begins. Our account was handled by Tracy Dardis and let me tell you that it ran smoother than a Swiss watch. Tracy gave us a checklist before we flew home with a packet and a timeline on all items that needed to be completed. Things fell into place on a daily basis and we felt confident the whole way through. She let us know of things in advance so we were always prepared.Special thanks to the owners Tim and Lori Hart for putting together such an experienced, caring team and treating us like family.I would highly recommend Hart Real Estate Solutions to anyone looking to purchase a home, property or Condo in the Bozeman area!Best,Susan and Robert Hynes
My interactions with Jalcyn Katz have been commensurate with those of a business relationship. At the inception of this relationship, she meticulously and tenaciously elucidated her regulations for renting. This process consisted of a meeting lasting approximately 2 hours with other renters. During this time, she reviewed and explained each item on the exhaustive list of regulations and expectations regarding renting. In an attempt to discern if attendees understood each item, she encouraged questions, frequently summarizing. Ms Katz's policies were clear and unambiguous due to her explanation of them at this meeting. In addition, throughout my renting tenure, she continues to prompt me to be mindful of policies to ensure compliance. This endeavor serves both her an the renter. I find Ms Katz's demeanor regarding business to be extremely structured and predictable. I have never been surprised by any interactions with or comments by her. A former homeowner, I find her policies, presentation, and enforcement of regulations to be responsible and accountable. Similar to other professionals who charge for their time, she does as well. She is a business woman. She is not an exception to this tenet, nor should she be. Her practices in my experiences, are conscientious and methodical. She is organized and culpable.In addition, my experiences with her have also proven to be amenable. Although she is rigorous in her expectations of compliance with policies, she has extended great understanding. More clearly, in my experience with her, she is supportive of open communication. Once apprised, she effectively demonstrates a cooperative attitude. I believe that star ratings required for posting commentary to be of no value.
Were there times when Jaclyn felt like a tough landlord? Heck yeah. That's the honest truth. But more importantly. Jaclyn is professional. Honest. True to her word. And dependable. She laid every expectation on the table from day one. There were no surprises. It was a matter of myself, as the tenant to uphold my responsibilities. I don't know how many landlords I've had that could care less about some fix around the property. Jaclyn has the job done quickly and efficiently, every time. While she holds strict to her agreement standards and expectations, she also took the time to go above and beyond. My truck got broken into and everything stolen out of it. And at the same time, there was a questionable man frequenting the property and even leaving suggestive notes. The police department barely took the time of day. When I called Jaclyn with my concerns, she conference called and had the police at the property and doing their job within 5 minutes. Thanks Jaclyn.