Kentucky Dream Homes
4420 Russellville Rd, Bowling Green, KY 42101
9:00 am - 6:00 pm
- Mon - Fri
9:00 am - 6:00 pm
9:00 am - 5:00 pm
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I am very disappointed and upset with the customer service side of my home. My husband and I was approved for a loan back on September 5th for a manufactured home. Once we were approved I let a couple weeks go by and I finally called asking when is our home going to be placed on our property. I was told we will be in our new in just a few weeks then was told 2 weeks before Christmas. Well Christmas went by and I am calling and emailing and keep getting the run around. The drywall guys did absolutely nothing in the 4 week time .where is the electrician and the plumber. Daryl would every time say if they are not there today they will be there tomorrow. Finally a plumber came in and got his work done. The block guy has had his materials sitting in the yard waiting to be able to get something done which he can't do nothing until electric is done and the porch guys cant do nothing until the block guy is done. My brother and brother in law are electricians and they sent Daryl an estimate and i then emailed Daryl asking if her received the proposal and I have yet heard back from him. Our first house note is due and if I am not in my new home by then....I will contact the bank and then I will contact a lawyer. We put over $50k as a down payment and this is how we are being treated. I had to call and ask for the steps to be able to get into the home. I have never in my life seen a business like this at all. We did finally get another drywall guy out in which he said he would be back the next day and Thursday and Friday went by and I still have not heard nothing. I was told he takes a couple a days to let the drywall dry....which he should at least been back Friday or someone could have notified us to inform us he was not coming....but what it boils down to is Daryl is waiting for the no show no call no good for nothing electrician to show face to where he can get out cheap.
I finally get ahold of Darryl. He says I told you not to call anyone I would do that. I told him I do not like to go with what a person says I like to find out the answer for myself. He gets really mad and says after you left the message saying you were upset and about us lying to you and feel like not even doing business with us. I have returned your check with your money and you should be getting that in two weeks. We do not want to do any business with you or your husband. Knowing that my husband hasn't done a darn thing and they didn't want to talk to my husband and Shiela never once told me on the phone that they weren't going to do business with us. I would not on my life recommend anyone to go to Kentucky dream homes in bowling green, ky. I would not work with Shiela or her Manager Darryl. They are not honest and you will not get your home for months even after you put down a deposit.
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