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10/09/2014
By: Tina C.
Boise Plumbing and Drain
I purchased a new refrigerator. The delivery man advised that I needed to call a local Boise plumber to have the water supply hooked up because although my prior refrigerator had the entire line already installed there was a different connector required to go from the line to the actual appliance. The Boise plumbing serviceman, Lloyd, installed this in as much time as it takes to screw in a nut into a bolt, and was in the home at the very most 30-35 min between entering the door, providing me with a quote, assessing the problem, going out to his van to get the part, applying the part, testing the water flow, pushing the refrigerator back in place, writing up the bill, & running my credit card.I have been a client of Boise Plumbing and Drain for approximately 7 years, longer than Ive used any other Boise service company. I have always found them responsive, reliable and personable. One time Keith actually came over and adjusted my faucet and did not charge me because I had used their service in the past, and he was in and out in a few minutes. Recently I had a major back yard leak due to a faulty pipe involving my irrigation system. The Boise plumbers team responded promptly to my call and were able to juggle their schedule to have the problem evaluated same day. Lloyd actually came back the next day (Saturday) and worked very hard at resolving the issue. The charges for service have always been very fair and appropriate. When I called yesterday for the new refrigerator service call to hook up the water, I was advised it might not be possible to address my problem same day, and that I might have to wait until today. I agreed that this was not an urgent issue, and completely understood and accepted this. I explained that this would be a very simple job because the water line was already installed, and all that was needed was a male adapter to screw into the refrigerator. I made several calls through Saturday to confirm the ETA of the Boise plumber service guy, and was aware that he might be delayed. I did not have a problem with the wait. However, when I was advised that the charges for the service were going to be $130 for putting on a small part that cost $4.00 ( reduced to $112.94 since i had a coupon), and that the actual time for putting on the part and connecting it was <15 min, I was a little shocked that I was not given some consideration for having been a regular customer for 7 years, a senior citizen. I completely understand that there is a $10 gas charge factored in, but feel that on this occasion the charge for Boise plumbers service was in excess of the service provided.
10/07/2014
By: Karen Y.
Einstein Plumbing Boise
Einstein plumbing replaced two toilets in my home using Toto "Drake" and Toto "Caruso" with new seals and angle stops on each. they removed the old toilets as well. two hours total visit time ( one and 1/12 hrs actual work, plus the drive back and forth, the extra faucet job AND he sold me a yearly maintenance contract for heating AC water heater and check of all plumbing (though not repair of the latter) I may regret this ? anyway it all came to $1300. I knew what was wrong having had another Boise plumber out x2 for no umph flushes. no one was able to find a clog with augering. they were on angie's list so I thought to try a different company just to verify the problem. Einstein plumbing agreed the 30 year old toilets were not worth trying to fix in labor time (would have to take off the seal and dig out compaction in the loop) plus the newer models save water so I decided to get the new. they did not have the models I read about in Consumer Report (of course!) I thought about buying my own at Home Depot which did carry the Consumer Report rated toilet (tech said that was OK too) but I have rather tight spaces in both these bathrooms and wasn't sure the dimensions would work. the warren tees might be sticky etc so went ahead and negotiated with Einstein plumbing for their models. I had a deal settled with him for the models that I wanted (should have gotten it writing) and he left to pick them up. Funny thing! Those models were suddenly NOT AVAILABLE. So he comes back with a different style by the same maker... and brought a no slam lid as consolation. A "very expensive lid" supposedly Ho! I don't like the darn thing at all - hard to clean etc. So he promised to bring the original lid that goes with the toilet later (which he did) It was a bait and switch scenario but by then I just wanted two functioning toilets. so works starts; things went well as expected. the Boise plumber used shoe covers for my carpet and protective blanket covering on the floor against spills. he was very quick, neat and efficient. Since I already had at my house, I got him to put on a new faucet (15 min) I'd already purchased.
11/14/2014
By: Lenzi W.
Boise Plumbing and Drain
I had a new furnace and hot water heater installed. Furnace is an 80% efficiency variable stage / modulating furnace and water heater is a 50 gallon water heater.Overall I was very satisfied with the service performed by Boise plumbing and Drain. I contacted Keith (owner) of Boise plumbers after seeing separate deals on Meridian High School coupon sheet for a new furnace & a new 50 gallon water heater. Both of those items in my house were needing replacement and I had decided to bite the bullet and find a good Boise heating and cooling company with a good deal for those two items. After answering my initial questions, Keith told me he wanted to come down and see what we would be dealing with and to provide me with the estimate/proposal. He came down, took a look at what was in place and discussed options with me. I decided to go with the deals that had been listed in the Meridian coupon book (they had already expired, but he honored them as I had contacted him before they had expired). We scheduled for his team to come about 2 weeks later.His 2 man Boise Heating and cooling team arrived promptly and got straight to work at the time scheduled. Originally Keith had estimated about 5 hours, but his team took only about 3.5 hours to finish the install. One of the installers explained a few things to me about the furnace and hot water heater before they left. Overall it turned out great and the area was clean once installed. The install occurred roughly 3 weeks ago and since then everything has been working great. There is a noticeable difference in that I don't get large spikes and valleys in the temperature in the house (I had a 1 stage furnace that was replaced) and I don't have to deal with a furnace that is overly loud. The new furnace is very quiet when on about 95% of the time. Every once in a while it spikes and generates some noise, but nothing very noticeable.I highly recommend Boise Plumbing and Drain. They do a great job and are a very honest company.
09/11/2014
By: Linda J.
Einstein Plumbing Boise
I'd been hearing gurgling from the kitchen sink upon flushing the toilet. The toilet had overflowed and then cleared, I was still hearing the gurgling intermittently. I called Einstein plumbing Boise Friday morning and Ed was at my door right at the specified time that afternoon. I showed him the toilet and sink, and he asked to see the crawlspace. I was shocked to discover the toilet drain pipe had broken and some raw sewage had spilled onto the plastic sheeting in the crawlspace. ED ran the scope and determined there was a disjoint and blockage underground, under the back porch. The original plan was to take up some boards from the porch, dig down, clear the blockage, and repair the disjointed section. He expected that to take all day Saturday and possibly require a brief return on Sunday. The price quoted was $2500 + tax. That seemed fair for the extent of the work required, and it being an emergency (blown drain pipe = no toilet or any water use until it's fixed), I agreed without seeking a second opinion or additional bids. He returned the next morning, on time, with Keith. He said he had thought about it further and came up with a better idea, which was to reroute the plumbing in the crawlspace to bypass a large section of underground pipe and to tie into the sewer further down the line. Although some digging was still necessary, it saved having to tear up my back porch and provided me with a length of new, more accessible drain pipe. Most Boise plumbers would have taken the money and ran. The price would be the same, less labor but more materials. I thought it was a great idea, so they set to work. They finished earlier than they anticipated, and it was all done in 4 hours. I was very happy to have water and sewer much sooner than expected. I would not hesitate to call them again or recommend them to a friend or family member that was in need of a good plumbing company.
11/17/2014
By: Hanna A.
Einstein Plumbing Boise
I purchased a very old house in October 2013. The furnace is located in the crawl space and was working very well until the beginning of January. It started turning on and immediately turning off, on and off, on and off, sometimes for an hour before it would finally stay on and warm up my house.I found Einstein plumbers Boise and asked them to send there heating and cooling team to come service my furnace. They came out a couple of days later, inspected my furnace, and actually spent quite a while trying to make it work better for me. Brad, the Boise heating and air conditioning tech, called his boss and the two of them tried to troubleshoot my issue as best they could.Brad told me that I really needed to get a new furnace, but, I could choose to have a new control panel installed for about $600. Since I knew the furnace was about 25 years old, and is located in the crawl space, I decided to go ahead and replace it. Since I decided to get a new furnace, I was not charged for the tune-up work that Brad did. They are very busy right now but got me on the schedule for one week later to install my new furnace. Luckily, my old furnace kept my house warm enough for me to live there for another week.When the guys came to install the furnace, they were on time, very friendly, and seemed to really care about doing the best job they could. I have a brand new efficiency furnace now and I can't believe the difference! It's amazing how much better it works! I'm very happy with Einstein plumbing Boise and will call them in the future about installing a tankless water heater for me.
09/04/2014
By: Kenzie R.
Boise Plumbing and Drain
Oh geez, what didn't they provide would be a shorter list. They fixed my toilet, replaced leaking and broken pipes to shower, electrolysis adapters, replace my water heater and install pressure valve and rerouted the line to next to my sump pump....SUPER brilliant move!!! Professional, budget minded advice about other plumbing issues. Todd and Ed are some of the best plumbers in Boise! As well as wonderful informative and friendly people. They cleaned up after themselves and wore booties to protect my hardwoods. Keith even came by after Todd told him, what an impossible time I was having with all the crooks bidding my plumbing disaster. From the first meeting Todd was so comforting and informative. I just purchased this 1950's bungalow in East Boise. I have had < NO JOKE> 5 different Boise plumbing companies out here since I put in my bid to buy.They were rude and up selling even out right lying. Aaron is the greatest person as well as a honest plumber. His apprentice Josh is very accomplished also and will be a fabulous plumber under Todd's direction.LADIES...LISTEN UP. call this company if you want to be treated with respect and unbelievable honesty. This company has great deal also 849.00 for water heater great price!!!I opted for there 10% off. I have done my research and this company literally rocked my world. In the best way possible. I will be having Boise plumbing and drain back for other issues and I hope they stay around forever.
12/13/2014
By: Ann R.
Einstein Plumbing Boise
They arrived on time and quickly removed the old furnace. It took a good part of the day to put the new furnace, new venting, and new thermostat in. We had selected a higher end unit that used an advanced thermostat. One feature that sold us was the continuous fan option. Even if the a/c compressor was not running, the fan would continue to run and circulate air throughout the house.We discovered after a day or two that the continuous fan was not working. Keith was out and verified settings, we were still getting fan shut off for about 15 minutes. Keith worked with Ed to try and figure out what setting might be the issue. Turns out it was related to dehumidifying. Keith from Einstein heating and cooling Boise came out and fixed the setting and showed us where in the thermostat menu to find it. He also added a module for our HRV so it could also be controlled from the thermostat...this was done at no charge as it had been left off the plumbing Boise cost quote.In the hot days since we have had a cooler house, even though the a/c was not replaced. Keith and Ed did a great job tracking down the issue...apparently Carrier had changed a default on the thermostat. We are very happy with the work and the result.
12/13/2014
By: Kelly B.
Boise Plumbing and Drain
When I returned home at ~2:30pm, the temperature of my home was cooler than normal (62). The furnace blower was functioning, but the igniter would not come on to light the furnace. I called a couple of Boise heating/cooling companies, but they both said they could not get to my home until after business hours. I then called Boise plumbing and drain and the receptionist was very helpful. She said she could get someone to the house within an hour and then said she would call the service rep to get an accurate time. When she called back she confirmed the service rep would arrive within an hour. The service rep, Ed, arrived shortly there after. He was polite, professional, and very helpful. Within a half an hour he had diagnosed the problem, faulty igniter, and fixed it. I would highly recommend BPD to anyone in Boise with a furnace problem.
09/19/2014
By: Kevin D.
McDaniel Plumbing
Chris was 1 of several bids we got for a whole house PEX repipe. His price was the most reasonable and I like to work with smaller companies regardless. He showed up on time, and began the job actually earlier - wow! He communicated throughout the job, and cleaned up our home. The work quality was professional, and as it turns out he is a vet which I'm glad to support. Before considering one of the big companies, give Chris a shot - you will not be dissapointed. I think we found our family plumber !
09/26/2012
By: allenjc41
Finest Plumbing
I scheduled Evan Royal of Finest Plumbing from Spokane to replace or repair my daughters freezeless wall faucet in her new Townhouse in Boise. He was not only hundreds of dollars cheaper then many quotes which he quoted over the telephone, but the final price was even lower than his quote. Better, after he left, her garden hose leaked at the faucet and he came back the next day free of charge and replaced a simple rubber washer in the hose.
Tips & Advices
To keep yourself safe from fraud or a possible scam, always remember to ask plumbers for their license along with a written warranty for their labor. Besides this, further safeguard yourself by checking their references and ensure they or their company is insured and bonded to do their work.
If you're having hot water issues, you can examine the thermostat and adjust it accordingly. If you hear odd sounds coming from your water heater, it could be due to sediment building up. To get rid of this, make sure you clean out the heater every few months. However, if you hear a boiling noise, it could mean the heater is overheating and you should call a plumbing professional as soon as possible.
Frozen pipes are hazardous and can cause massive amounts of damage to your home. To prevent your pipes from freezing during the winter, run your faucets at a trickle and keep your house's heater at 55 degrees Fahrenheit or above to keep the water flowing.
  • Be mindful of how much water you use in your bathroom, kitchen and even outdoors when watering your lawn.
  • Make sure your toilet handle works properly and doesn't stick.
  • Replace old shower heads with more efficient low-flow options that can cut down on the gallons of water you use each morning.
  • Turning off the water while you brush your teeth
  • Only running your dishwasher or clothes washer when you have a full load.
Yes. If you're interested in buying a new home or property, it's smart to hire a contractor or a plumbing service to not only tell you if the building's foundation is sound, but also if the pipes are in good working order.

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