04/22/2014Arbor Crossing Apartments
I have grown up in Oregon my whole life and just recently moved out to Boise after graduating college. My previous renting experience in Oregon was a joyful one, never had any issues with the complex or maintenance and the community was very nice.My boyfriend and I chose to live here because we loved the apartment and the staff seemed very nice. We have been living here for about four months and have encountered numerous problems. The staff has been pretty nice and reasonable with our requests however the problems we have had will ensure we will not be renewing our lease when the time comes.The first problem started with the complex being a "smoke free environment", but almost everyone here smokes. As the weather starts to get nicer we would like to leave our windows and sliding glass door open to enjoy the fresh air but every time we do it ends up wafting in smells of cigarette smoke. The environment of the complex is not very welcoming with neighbors going about their business not bothering to say hello. Most of the tenants are refugees or lower-income. The second problem was that my boyfriend had his car towed. The parking here is very limited and is open to anybody. One night my boyfriend park along the curb which was supposed to be open parking. The spot was meant to fit two cars however the car parked there before us was taking up quite a bit of room. With just the tail end of his car in the red "no parking" zone, we got the car towed. It ended up costing $200 to get it back. The apartment staff was sympathetic but did nothing to compensate for the cost we had to pay.The third problem was when I had just gotten back from vacation. I had been gone for about a week and when I got back and went out to my car in the morning to drive to work there had been many profanity words and pictures keyed into my car. I talked to the office about the incident, filed a police report and talked to my insurance. The staff at the front office said that they had a similar incidence the week prior to mine with the same thing. Although they were again sympathetic they did nothing to help compensate for the problem. I am not sure how I will get it fixed yet as my deductible on my car is $500, money I do not have, nor wish to spend for a problem that was out of my control. Sorry this review is so long, I hope it helps some in making a decision on whether or not to live here. The apartment was great, loved the space and it was in good condition and the staff was alright but the cost and time of the problems I encountered does not justify me renewing my lease when it is up.