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12/20/2014
By: Julie A.
Todds Pro Kleen Carpet Cleaning Boise
Great experience! I've recommended Todd to other Boise and Meridian home owners in the past and they've all been very happy, but haven't had the opportunity to use his carpet cleaning services myself, as my home has hardwoods throughout. But I just bought a rental property in West Meridian with wall to wall carpet and I was afraid I would have to replace them--the carpet isn't the best quality and they're a light tan color and there were spots I was sure wouldn't come out, particularly where some furniture obviously sat and stained the carpet as well as mysterious dark stains along the baseboards. But Todd got right to work and not only reassured me that the carpet had some life in it, but that he could get it looking good and he really did! When he left, the carpets looked great and were only slightly damp, so I could continue doing some work around the house and with the heat turned up, they were almost fully dry w/in 6 hours or so. Smells clean, but not perfumey. Im not leaving this review just for a job done well, which I expect actually, but for his going above and beyond: not only did Todd schedule the Boise carpet cleaning around my other projects going on, he enthusiastically helped me complete one frustrating project--I had been trying to remove fiberglass insulation that had been stuffed into air return vents (who knows why?) by using my shop vac to suction grab a piece and slowly pull it toward the opening where I could grab it, but my shop vac simply didn't have the umph to hold on. Todd amusedly watched my futile efforts with my shop vac and rake and then offered to give it a try with his much more effective vacuum (connected by a long hose to his van). He then spent a good 15-20 minutes with me laboriously working the insulation out of the ducts and vacuuming the duct out in the process, though it required that he clean the filter on his vacuum motor several times. And he didn't add anything to his bill for his extra time and effort. I very much appreciated both his help and his attitude.
10/31/2014
By: Mellisa T.
Boise State Big Blue Carpet Cleaning
My dad fell, hit his head and bled all over the dining room carpet. The Boise carpet cleaner helped clean it all up, until it was spotless!!First off, I am not sure I got the price he charged exactly correct BUT I can tell you I called a few other places and his price and responsiveness were the best right off the bat so that's why my dad and I went with him. My dad is partially handicapped and he had an accident where he hit his head against the dining room table and there was a lot of blood around the surrounding area (and I mean a lot as he had cut an artery!). Unfortunately, a well-intentioned friend of his had sprayed carpet cleaner on all of the stains in the hopes of getting them out. But, as I found out from the carpet cleaner in Boise, the best thing is to not spray carpet cleaner or any other solution on the stain as it will make it more difficult, if not impossible, to get the stain completely out.Todd, the carpet cleaning Boise guy, came within a few hours of my phone call and worked on the stains. My dad said it looked SO much better. However, Gus warned us that sometimes, with blood stains, after the carpet dries, the stain can show through again. And, that is, unfortunately, what happened. So, carpet celaner in Meridian, came out again at no charge, which we were really appreciate of.But, then my dad told me there were still some remaining spots showing through, even after Todd's 2nd visit (as I said, he bled a lot), and Todd was so kind and came out again...at no charge!!! Believe me, my dad and I were so happy we had met such a responsible, attentive and helpful service provider. It can be a rarity to have people really stand behind their work like that.The best part is that the stains are COMPLETELY gone! You cannot see any of the spots from the accident, which means my dad doesn't have to change his carpet!!! We would not hesitate to use this Boise carpet cleaning service again and refer him to others. Thank you, Todd!!!
09/11/2014
By: Linda J.
Todds Pro Kleen Carpet Cleaning Boise
Stop your search NOW!!! Absolutely, fantastic service. Needed dining room, stairs, long hallway, master bedroom, master bath, and big bedroom. Stains galore. Really serious stains, stains that I thought no Boise carpet cleaner had a chance getting out. Some due to animals, and dropped food stuff and drink. Not cleaned for over 10 years. These stains took lots of concentrated effort and Todd ( worked non stop for 4 hours! Todd also had to stretch the carpet in a very large bathroom (also severely stained from black powdered eye shadow mess). Im glad i didnt have to call a second Boise carpet cleaning service that did this kind of thing. Todd was very honest about the cost in that bathroom and was worried that it would be cheaper to just re-carpet it because of the serious stain work and stretching. He performed magic, and lo & behold it is ... pristine looking, better than when we moved in!!!!I will never allow my carpets to go uncleaned again. I will call Todds Pro Kleen and have Todd and his crew come outevery 18 months. Or sooner if i really need a goof carpet cleaning. REALLY! I researched Boise carpet cleaners for quite a while prior to choosing Todds pro kleen due to bad experiencesand am so very happy to have found the perfect cleaning crew!!!! CALL THEM ... SEARCH NO LONGER. I wish I could talk to you and explain how GREAT this carpet cleaning service is, not to mention, how reasonable. Terrific prices. You won't regret hiring this company.
12/09/2014
By: Ajdin H.
Boise State Big Blue Carpet Cleaning
We had our finished basement and basement steps cleaned, including several areas where our dogs had urinated.I was very pleased with the Boise carpet cleaner from Big Blue that came out. They called me the same day I sent the email to provide an estimate and they were able to schedule an appointment for three days later. The estimate they gave me was exactly what I paid, and the representative even reduced the price of cleaning the stairs since it was an unexpected request. The carpet cleaner arrived on time (7:30am) and he was very friendly. He measured the area being cleaned to get a more accurate price, and after discussing his process he got to work. He moved all of the furniture that needed to be moved and placed it on top of foam blocks so as not to make an impression on the carpet after cleaning. He pre-treated the pet stained areas with an enzyme and proceeded to clean from corner to corner, up to the edges of the walls. I am VERY happy with the outcome. All of the pet stains disappeared and in the last three weeks we have not seen any new stains rise to the top as the carpet dried. It looks brand new though it is actually six year old carpet. The Boise carpet cleaning was very friendly, and he cleaned up after himself when he left. The whole cleaning took about an hour and it was a job well done. I would definitely use big blue carpet cleaners in Meridian again.
02/09/2015
By: Carl M.
Todds Pro Kleen Carpet Cleaning Boise
Todd is the ultimate cleaning professional. He was eager to get to work, over the phone he explained the process and how to prepare the space for cleaning. He arrived on time, upbeat and ready to work. Todd assessed the space and it's needs. He then efficiently attacked and removed pet stains from my carpet, along with multiple I am not sure what that is stains and revived my stinky beat up couch. My area rug and the rest of the carpet look like new. Fantastic!!!!
05/04/2014
By: Linda M.
Boise State Big Blue Carpet Cleaning
Cant say enough with how much they went out of their way to get me on the schedule the same week i called. I went down the list of boise carpet cleaners and couldnt find anyone that would come before mothers day next week. Todd was very friendly and was able to call me back after a cancelation to fit me in.
08/01/2014
By: Keri A.
Todds Pro Kleen Carpet Cleaning Boise
Todd way above what was needed to ensure my carpets looked as amazing as can be. I have an 11, 7, and 5 year old so you can only imagine how dirty my carpets were. Todd took is time and even went over some area twice that needed a little extra carpet cleaning time.
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10/01/2015
By: Joy D.
Harman Family Carpet Cleaning
These guys are GREAT! Scott Harman did the best job. My stairs had never been cleaned on the faces before, just the tops. My couches and overstuff chairs turned out spectacular. I have recommended Harman Family Carpet Cleaning to everyone I know.
Tips & Advices
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Some models specialize in removing allergens from pet hair, while others may work better on tough stains. Some carpet cleaners can be bulky and require ample storage space. Other features you may want to consider for in a cleaning unit include: attachments that work on upholstery, stairs, bare floors, or small spaces; brushes; and a removable hose.
Renting is usually much cheaper than owning a machine or hiring a service. But not all rental units perform equally, some might require extra drying time or the use of special solvents that will cost more. - Renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Improperly drying carpet could allow harmful bacteria and mold to grow.
Yes. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. Ask questions if any detail about the quote is unclear.
Decide which method you want to use by taking into consideration not only cost, but how long the process will take from start to finish, including drying time. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.

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