01/06/2014Guest Suites of Boca Raton
Kudos to a great staff at the Doubletree! We accidentally left our car keys, house keys, and many other valuables (including an mp3 player, cash, and personal checks) in our room after checking out and didn't realize our mistake until we were at the airport. We called the front desk to inform them of our mistake. The front desk person immediately contacted housekeeping, located our items, and mailed them to us overnight express. We received ALL of our items (including some we had forgotten we left behind!) early the next morning. We can't thank the staff enough for their outstanding service and our enjoyable stay!
12/31/2013Guest Suites of Boca Raton
This is one of the best hotels I've ever stayed in. They predicted all my business travel needs. Friendly staff were always available. Breakfast is a hot continental with scrambled eggs, bacon, sausage, pastries, coffee, juice, yogurt, etc. Pay $7 for breakfast unless you are Honors member. Many perks for Honors members. Everything was clean including room. They are just starting a huge remodeling project but it didn't affect my stay at all. Call ahead during 2007-2008 years. Many restaurants within 5-10 minutes. Have small restaurant onsite. Good value for $.