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01/09/2014
By: Rob D.
Auto Repair Specialists
I bought a car (Audi A4) from Brian's shop that was in terrific condition. At the time of sale he told me that although the sale is "as is" he does stand behind what he sells and services. I bought it in the fall and was thrilled with it until winter. Neither he or I checked the heat in the car at the time of purchase as it was too warm. As it turns out the heat was not functioning. I brought it back to the shop and he and his team began to work the problem. It was an extensive investigation that required discussion with Audi dealers and other shops. While they had encountered the problem before (the root cause is material clogging the core) their solutions were expensive and involved replacing the heater core. Such a job requires removing the entire dashboard to access the core. After 3 attempts Brian and his team could not solve it but they were determined to. On the fourth try they developed tools and a procedure to clean the entire coolant system while still in the car. The process worked! Even during the arctic vortex! Now they are sharing their success with other shops in the area. I would not hesitate to have my vehicles serviced there or to buy a car from them again. I found them to be honest, straightforward and fair. I strongly recommend them!
11/16/2015
By: Tri N.
Bug Shop
I brought my Volkswagen Jetta 2003 to the Bug Shop twice for head light bub replacement and ignition coil problem check. I was really comfortable with their services. Excellent service, reasonable price, and nice people!
01/09/2014
By: Chris A.
A-1 Affordable 24 Hour
This service fast and awesome!
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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