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02/19/2013
By: craigbailey
Auto Glass Now Birmingham
They replaced the windshield in my SUV but there was a lot of windnoise coming from it afterwords. I took it back to them, and they SAID they fixed it, but told me I needed to keep the tape on the top of the windshield for 36hrs. While the tape was on the windshield, I could no longer hear the noise, but once I removed the tape, there it was again. I guess all they did was put tape on it. Did they think i was going to leave that ugly blue tape on my vehicle forever? They should have done the job right the first time, and certainly fixed the wind issue on the second visit. They'll not get a third chance from me. But what more do you expect from a business that puts a notice on their front door that they do not accept "service" from the agents of people who are trying to sue them? They'll never get my business again.
11/20/2014
By: Lee C.
Auto Glass Now Birmingham
I had my windshield replaced a while ago. They by far had the best price in Birmingham. I work a few blocks from them so I dropped my car off and went to work. An hour later my car was finished, which was earlier than expected. The techs and Customer Service reps were very knowledgeable, and also very friendly, which made for a great experience. It seems the manager, Juliet, takes pride in her store, making sure every customer has a great experience and leaves beyond satisfied. I recommend to all my friends and family.
03/28/2016
By: Jasmine R.
Auto Glass Now Birmingham
The price was very reasonable . However, the women at the front desk are rude and lack great customer service skills. I almost wanted to take my business elsewhere. One of them had an attitude at all times and the other one didn't even acknowledge me . To be honest, I don't know if I will ever use their services again because of this . I would rather pay the extra for great customer service.
07/10/2015
By: Joe M.
Alabama Glass Magic
Joe M., 7/10/2015Had used Alabama Glass Magic awhile back for a windshield replacement. I was very satisfied with Jeff and his workmanship. Needed another windshield in a recently purchased car so I called Alabama Glass Magic again. Once again Jeff exceeded my expectations. Very professional, great price and quality workmanship. I would highly recommend and will use him again.
11/05/2014
By: Josh S.
Auto Glass Now Birmingham
We had 2 company vehicles needing glass on the same day. We called in the morning, showed up two hours later, and both vehicles were done quickly and when promised. This was important for us because we need these vehicles on the road to make money. The girls up front, the manager, and the technicians were all very friendly and professional.
11/17/2014
By: Cody H.
Auto Glass Now Birmingham
My windshield was damaged over the weekend, called sunday. They were able to make me an appointment first thing Monday and by 10:00 I was back on the road. Quick friendly service low wait time. Would recommend to anyone. Half priced windows installed fast!
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06/12/2015
By: Arpad M.
Auto Glass Now Birmingham
Had the windshield replaced today with an original OEM one. Daniel, the Tecnician from Auto Glass Now Burmingham, did a great job! He is very knowledgeable and efficient. He works like a Swiss watch! Ask for him whenever you need a windshield replaced.
08/18/2017
By: ocnmeg
Glass Doctor of Birmingham
Great friendly customer service by Patty and Bruce. Timely repair of a custom glass door. All of the repair men were very professional, highly skilled and extremely nice. The entire company took great care of me! Thank you!
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07/07/2015
By: Tristan H.
Alabama Glass Magic
Extremely reliable. Quoted a price and delivered. Responded quickly and answered all my questions. I am very satisfied with my decision to use Alabama Glass Magic. I will be recommending them to anyone needing glass work.
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03/28/2016
By: Tabitha K.
Alabama Glass Magic
Awesome company to work with. Very friendly and accommodating to your schedule. No frustrations with Insurance Companies, they do it for you. I would definitely recommend Alabama Glass Magic.
Tips & Advices
If you have comprehensive coverage, some - if not all - of the windshield repair and replacement costs are covered by the insurance company. Check with your insurance company to inquire about what they are able to pay. It’s also important to consider the deductible. If the cost of the replacement/repair is greater than the current deductible, the insurance company can cover the difference. But if the repair costs are less than the deductible, you will have to pay the full cost out of pocket.
Generally, most professionals can install a new windshield in around one hour and can make repairs in less than 30 minutes.
Wait 24 hours before entering a car wash with a new or repaired windshield. The high water pressures and cleaning chemicals could damage the windshield adhesive.
Most professional installers advise waiting an hour before driving again with a new or repaired windshield.
The cost of replacing a windshield can vary even more than getting it repaired, because the vehicle’s make and model, not the severity of the crack/chip, determine costs. Newer and higher-end vehicles cost more to have their windshields replaced because certain manufacturers use modified or proprietary glass types.

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