These guys are awesome! Very professional and friendly. Here is my story. Air went out, called a different company because a co-worker recommended them. Terrible idea, I won't say the companies name on here, but they looked at the A/C unit for about 15 minutes and decided I needed a new unit all together. Considering that my current A/C unit is only 7 years old, I opted for a 2nd opinion. I called Cool Breeze, like I should have in the first place, and he came out and tried to solve the problem instead of just replacing it with a $4000 unit. He was at my house for 2 hours working on my A/C trying to resolve the issue. Everything is working great at the moment, but if something else happens, I have no doubt they'll come back and try to resolve it! Don't make the mistake I did and have someone try to rip you off. Call these guys and have it done right the first time.
05/31/2012Total Comfort Heating & Air LLC
use Total Comfort and be confident you are being treated with someone who is very professional and honest. My daughter's A/C was not working and she was told she needed to replace it. I do not live in Alabama, so I contact four A/C companies to give her a bid as the A/C guy who told her it needed replacing bid was very high. Tommy Roberts of Total Comfort came out, but he did not just look at the unit and give a price, he spent about an hour just figuring out what was wrong and then tells my daughter she has a perfectly fine A/C unit, all that was needed was to replace the fuse. This guy is good and this guy is HONEST!!! When my daughter has any heating or a/c problem in the future, Tommy Roberts and Total Comfort are on my speed dial.
You are probably reading this because you are having air problems as I was just a week ago. I was drawn to Cool Breeze initially because of the reviews here. So now, my problem solved, I wanted to contribute my own.Upon speaking with Court on the phone and meeting Brandon in person, when he came to assess my problems, the other glowing reviews here were validated. The whole team was a pleasure to meet and work with. Prompt, courteous, friendly and professional they got the job done beautifully and treated me fairly and honestly. They are obviously working hard to build a great company, as well as fix heating and air problems. You won't go wrong choosing Cool Breeze.
Outsanding Service and Proffesionalism !! Our air conditioner was not working properly, so we called Cool Breeze. Court came out the same day and made the minor repair. I feel like any other company would have tried to make the problem bigger than it was, but with Cool Breeze you don't get that. You get honesty, proffesionalism, promptness, and a company that really knows what they are doing. This is not the first time we have used Cool Breeze, and it will not be the last. I would recommend Cool Breeze to anyone. Great Job! You guys are the best!!