Draingo Plumbing in Birmingham, AL with Reviews - YP.com
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By: Dennis H.
Roto-Rooter Plumbing & Drain Services
Ronnie is the best! He came at allotted time, and provided an excellent, professional repair to my septic line. Price was reasonable and as per the quote.
By: D P.
Roto-Rooter Plumbing & Drain Services
Eric was very courteous and informative. He gave us the information we needed to make a decision and then completed the work in a timely manner. We're happy we called!
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By: T V.
Quick Drain Plumbers
I absolutely DO NOT recommend Quick Drain Plumbing. I discovered a leaking waste line in our kitchen wall. I called our home warranty company. They selected Quick Drain Plumbing to do the repair. The plumber came to do the repair and decided the leak was coming from a Fernco coupling installed during a previous repair. He replaced the coupling and pronounced the leak fixed. Two days later when we were repairing the sheetrock at the repair site we saw that the sheetrock was wet again and obviously the leak had not been fixed. I called the home warranty company again and was informed that there may be another service fee if the leak was considered to be a "new" problem.The plumber came back again today and while investigating the leak we found a hole on the back side of the waste pipe about one foot above the replaced coupling. The hole appears to have been caused by a nail through the sheetrock in a pantry on the back side of the wall.The plumber left to get parts. While he was gone, the warranty company called to tell me that he had determined this hole was a "new" problem and a new service fee would be required.This is ridiculous! I had not even been in the pantry, let alone driven any nails in the wall in the two days between the plumber making his "repair" and discovering the leak still existed.It seems to me the plumber didn't repair the problem the first time and for whatever reason didn't want to admit it. So claiming the leak was new would net them a new service fee and keep him from having to admit his mistake.As the pictures show, the plumber only cut the sheetrock to just above the coupling he replaced. I cut the sheetrock up a few more feet and found the leak about 12 inches above the plumbler's "repair."
By: Tom G.
Roto-Rooter Plumbing & Drain Services
While professional and good expertise, Rotor Rooter was very expensive. They charged $185 just to come tell me that my septic pump was bad. Then they gave me an estimate for replacement of over $2,000 including over $1,500 for a pump that I ended up purchasing at my local plumber for $350.
By: Sue H.
Roto-Rooter Plumbing & Drain Services
I have used Roto-Rooter several times over the years and have always been very happy with their service.
By: Raifield C.
Roto-Rooter Plumbing & Drain Services
I had a bad washer hose and valve that had been leaking since the weekend.I called Rotor Rooter and they had my leak fixed in no time flat. I should have called Roto Rooter two days ago.
By: Charles Q.
Roto-Rooter Plumbing & Drain Services
I had a new washing machine installed on 7-13-2017. The installer told me that I had a leak where the washing machine connects to the water supply. He told me that I could fix the leak myself, and he told me how to fix it. I did consider fixing it myself, although I have never done it before. I changed my mind and decided to call Roto-Rooter. I am so glad that I did call Roto-Rooter instead. The lady that I talked to on the telephone was very helpful. The technician came to my house in the time frame that the lady said he would. Jason, the technician, was very helpful and knowledgeable. He found other problems that I had with the plumbing, and I had him correct these problems as well as fixing the leak. He had to leave my house to get the needed parts and come back to my house two times. He spent a lot of time helping me, and it was worth, to me, his extra efforts. If I had tried to fix the leak myself, I would still have problems that needed addressing. Thank you, Roto-Rooter.
By: Jeffery S.
Draingo Plumbing
Draingo is the worst company I have had to deal with from the front office to the plumber himself. They lied about scheduled appointments also never showed for numerous appointments and then lied about that too. The girl who answers the phones is terrible. Im just surprised they are in business
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By: Thomas R.
Stephens Plumbing Inc
Stephens Plumbing fixed my sewer line that had roots backing it up. I called and set an appointment and they took care of the rest. I really was glad to keep my hands clean. They made that easy.
By: Paul P.
Draingo Plumbing
Sorry. This place is the worst to do business with. Warranty service sent them. They charged me so much for "bringing me up to code" could not believe it. Called an independent popular local company, could have had it done for less than 300, not the 875. They left a message, did not clean up at all. Nice complained but did not good. Staying away from draingo.
Tips & Advices
  • Are you licensed and registered?
  • Are you insured and bonded?
  • How many years have you been in business?
  • What, if any, professional associations do you belong to?
  • May I have a list of references?
  • Do you offer a written warranty for your work?
  • Will I need a permit for this work?
It is important to have a written warranty for any work or repairs done to the plumbing in your house, especially if it is a major repair. Look for a professional  who is willing to  stand by his or her work.
Before you hire a plumber, contact their past customers if you're able to. These people can be a wealth of information if you ask them the right questions. Pose the following queries to these former patrons when you get the chance:
  • Were you pleased with the work done?
  • Was the project completed on time?
  • Did the plumber give you a written warranty and guarantee his or her work?
  • Were there any unexpected costs that arose?
  • Would you hire this plumber again? If not, why?
A permit provides added assurance that the work is done correctly. Having this in place means an inspector will check the work your contractor or plumber does to ensure he or she did the job correctly. If you plan on putting your house or commercial building on the market, a real estate agent and prospective buyers will want to check any large work you did to make sure it was done properly.
A trustworthy plumber will have both commercial liability insurance as well as be bonded. The insurance and the bond protects the plumber from paying for any damages made to your house out of pocket. Having professionals that carry both of these policies can protect all of you from any mishaps that could occur while they work on your building.

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