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05/19/2015
By: Tanya B.
PetSmart
I took my mix breed girl to them last year and wasn't pleased in the least. when I made the appt I told the girl that the dog is a maltese/terrier mix. When I got there the tech informed me that she is too big to be a maltese. She has to be westie mix. After some "discussion" she agreed tht she would charge the terrier size price. When I got the dog back she had razor burn on the inside of rear leg and was pretty upset. I don't know what happened while I was gone but it wasn't good. Then the tech triumphantly informs me that the dog is part Chinese Crested Powderpuff. BIG mistake, I happen to have a powderpuff and there is nothing about the dog that would lead to you to think so. I did enjoy the look of uhhhh when I informed her I do happen to have a pp and what would you charge to groom him. Her reasoning on the mix breed being a crested was she has soft hair.Year later and a DNA test, my mix breed is a maltese/mini schnauzer. Pretty much what I said.I found them rude and not impressed with the condition of the dog when I got her back. She didn't smell like she even got a bath and was much whiter when I washed her later.
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04/01/2015
By: Damon L.
Heights Pet Center
I go in every week to pick up food for my ball python and check out the new arrivals. The staff is always friendly, and are decently knowledgeable about the animals they keep. They are my preferred choice of pet store in the area.
08/03/2015
By: Nicole B.
Cookies Diamond Dog & Cat Food
I just want to inquire about the breeds that you are selling in this shop? How much does the average cost? Please help, thank you!
Tips & Advices
Pet owners usually sign a waiver stating that any injury or illness a dog suffers while at daycare is the responsibility of the owner. However, most facilities carry liability insurance and pet business insurance in the event of a serious incident. To prevent illness, facilities are strict about requiring proof of vaccination and general health from a veterinarian prior to accepting a dog. However, in an off-leash setting, scuffles or fights might occur. Reputable facilities will often hire vet assistants who can treat minor injuries and under-the-weather dogs.  For anything more serious, a good daycare should make it a priority to get the dog to a vet, and get in immediate contact with the owner.

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