07/01/2015Montana Cycle & Marine Sales, Inc.
My wife and I were on a 5400 mile motorcycle trip in June 2015 when we had a badly punctured rear tire on our Goldwing on a Saturday afternoon at 2 pm. We were 33 miles outside of Billings , headed to Deadwood when this occurred. Luckily we got the bike towed to this dealer before closing and they found the tire problem . Unfortunately, they had sold the last rear tire that would fit my bike earlier in the day. They got on the phone and found one for me, went and got it and then fixed it. We had also needed a battery and they had to use one off of a showroom bike to replace mine, but it wasn't charged. They took us to a motel of our choosing and then Donavan , the service writer , picked us up the next day - Sunday , Father's Day no less, and took us to the shop and got us on our way, I cannot express how great the entire crew was in helping us get thru a nerve wracking situation , hours before they would have been closed for Sunday and Monday. These guys and gals Rock !!Dave Boles Burleson, Tx
I recently purchased a 2009 Jetta here and everyone that i dealt with was very nice, not pushy but helpful. Laraine was my first contact from the internet, she responded promptly and when i went to the dealership she introduced me to Drew to work on a deal. We drove several new cars and then i decided on the slightly used Jetta. The deal was fair, my trade in was right on the book value and i am very satisfied. The next day quite by chance i noticed a noise i had not heard earlier so i called and they got me in and diagnosed what it was, ordered the part and installed it at no charge to me. I was and still am impressed with the service and especially the people. Mike, Laraine, Drew, Matt, Scot, Ann and everyone that i dealt with were very nice. I would certainly say give these folks a try if you are looking for a positive car buying experience.
03/17/2016Taylors Choice Auto Plaza
FANTASTIC AUTO DEALER! My entire family has always bought our cars from Taylor's Choice and have always been very pleased. We have enjoyed Mark and his crew for 15+ years. Three cars for me. 2 SUV's for my husband, 2 cars for my son, 2 trucks for my sister, -etc, etc, etc! Never a problem. ABOVE AND BEYOND- My son was driving his Impala we had previously purchased to Missoula for college and smelled oil as he was driving, He called Mark and Mark paid for a check up in Missoula and it turned out the smell was from our Son spilling oil around the engine and Mark paid to have it cleaned up and an oil change to put his mind at ease! Now that is service!!!