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06/26/2012
By: devienne.teeters
A C T Heating & Cooling, Inc.
I called ACT during a stretch of triple digit temperatures because my air conditioner wasn't working well. Even though I know they are probably swamped, the woman who answered the phone was very friendly and helpful. i explained that I am also currently in a leg cast and that the heat is miserable. She sounded sympathetic and then called a bit later to say that she had explained the situation to one of her guys and that he was willing to drive out to Laurel, even though it was technically after hours. He checked in and wasn't able to fix it that night, but they sent another guy out the following day who assessed the whole situation and gave the the good news/bad news. The good news was that he could fix it same day. The bad news was that it would cost almost $500. I will happily pay to have it fixed, even if it is more than I had planned. They are friendly and professional. Boy guys have acted as though they legitimately care about their customers, as did the lady who answers the phones. I am thoroughly impressed.
05/18/2016
By: Ryan F.
Americlean
I had an old leak under a sink that had started a mold problem. I called Americlean and they came out and fixed me all up! Very nice people and great service!
08/23/2012
By: randall.williams.31
A C T Heating & Cooling, Inc.
Prompt, courteous, knowlegeableThanks!

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