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Eaton Heating & Air Conditioning

Air Conditioning Service & Repair

(231) 592-5672

Directions

13941 150th Ave, Big Rapids, MI 49307

BBB Rating

A+?
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  • Jackalyn H.
    03/13/2015

    I do not recommend this contractor for new furnace installation. He is a one man show that has difficulty meeting a timely schedule and coordinating work which he will charge you for. I was advised by Jim that I needed new duct work which I am convinced was not necessary based on my knowledge and advise from others in the business. I did authorized replacing the duct work as long as he put new duct work in same place as it was strategically place to provide heat source to my overhead water pipes, which he completely disregarded and moved causing frozen pipes over the winter and now additional cost to move water line and install heat trace. I failed to get a proper quote for the duct work and feel I was overcharged. I was charged approximately $4,000 to replaced duct work. The old duct work provided even heat to the whole home. The new duct work is unbalanced causing the back side of the house to be like a sauna and the front side is freezing. All I asked for was a fair price for a fair job. I don't feel that is what I got and would not recommend this contractor.

  • user avatar
    Ken V.
    02/07/2015

    Very timely response, especially on a cold winter Saturday. Very professional took time to explain problem and didn't try to sell us things we did not need for furnace. Very pleased with the work.

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