Best 30 Auto Mechanics in Beverly, MA with Reviews - YP.com
Book appointments, post photos, and write reviews.Open in YP App

Temporary Error.

Please try reloading the page.

08/07/2017
By: Julia W.
Beverly Gas and TIre
My elderly mother took her car in for power steering repair (they had installed the previous pump, and after 2 years it appeared to have failed). We picked the car up, pump was still making terrible noise and steering was stiff. They had:-not tightened the hose clamp-not clipped in the fluid reservoir-the power steering fluid was WELL below the Add line-the "new" pump they had installed was banged up and clearly usedI have evidence of this in a video.In all likelihood they did not clear the lines prior to adding fluid, and maybe this was the problem with the previous pump. Could have saved us $300 on a new pump. And yet, they told my mother they had "checked everything" and the car was safe. In the meantime I noticed an erroneous charge on the bill for 2 gallons of antifreeze. (Not part of the power steering system, nor does the Volvo have the capacity for 2gal of antifreeze). I decided I want a refund and I would have the work done elsewhere. I requested they reverse the charge and Steve the owner refused, got up in my face (he kept demanding, "do you understand English"?) and made other offensive comments. He told me that no Volvo power steering pumps are new based on the age of the car, which may be true, nevertheless his employees lied to my mother and told her they'd installed a brand new one and performed sloppy work. He was defensive and rude. He made no offer to repair the work that had been done. He said "you can take me to court." I told him again that we simply wanted the charge reversed, and he then called the police, claiming I was harassing and intimidating him. I had no choice but to leave the premises as it was a civil complaint. I now have to wait on my bank to perform an investigation to dispute the charge.His company did not perform the work that we paid him for, and when I expressed my dissatisfaction as a customer he called the police, cried wolf about harassment, and kicked me off the property.
user avatar
09/22/2016
By: Nessa D.
Beverly Gas and TIre
Refused to replace the defective tire they sold me, blamed me for the defect. Was told i had to purchase another tire! when i mentioned the BBB i was told to leave! I have now contacted the attorney general.
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

Just a moment...