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06/30/2015
By: Jan ..
Westside Pet Hospital
Referrals are a powerful thing. My dog needed a yearly check-up (and her vaccinations), but she also had a lump on her belly that had developed since her last year's check-up. My daughter recommended her vet, Dr. Shaw. She said she trusted him: he was experienced, knowledgeable, caring, generous, honest, open, and responsive.I am so glad she did!He's caring, sincere, and empathetic (animals love him). He genuinely cares about his patients well-being. He is warm and accessible and makes you and your dog comfortable. My dog acted like he was a member of her family, he was very attentive, reassuring, and calming.Trust: I love that he is an experienced holistic veterinarian who looks at the whole picture. He has great medical expertise (sharp, up-to-date, professional skill) a great diagnostition (and great surgeon)!Communication: he's a great veterinarian with excellent communication skills, open and responsive. There was a three way flow of information (between you, your dog and the veterinarian). He not only a great listener, he clearly explained the diagnosis and treatment options.Hospitality: on the first day, my dog loved the veterinarian and his staff! I loved the warm way Betsy Henshaw greeted my dog (at the front desk) and offered her a bowl of clean, cold water on a hot day. Jennel Wassenaar was gentle and friendly, my dog didn't notice the injection. After my dog's tumor was removed, Tammy Datwyler walked me through post-operative care. Dr. Shaw always took the time to educate, was patient answering questions and concerns [you can ask him anything, he takes the time (and has the kindness and patience) to educate you without talking down to you].My dog is healthy and happy. I am so grateful. Dr. Shaw and his staff have a great bedside manner, they are very compassionate, both to animals and their owners. They were also affordable. I am glad my daughter recommended Westside Pet Hospital, they are passionate about animals and committed to giving them the best care. A sincere heartfelt thank you to Dr. Shaw and his staff!
10/27/2013
By: amberp123
Alpine Veterinary Clinic
Amy, Christina and of course Dr.Hill are so wonderful,kind and helpful. Dr. Hill always takes his time to explain everything to me and would never try to tack on extra unnecessary charges. He is an excellent surgeon and you can always be sure that they will take the best care of your pets!
Tips & Advices
Most 24-hour clinics do not allow owners to stay with their pets overnight. However, many do have specific visiting hours or will let owners see their pets at any point during the day. In addition, owners can call most clinics at any time for an update on their pet's well being.
  • Important phone numbers, especially those of the the veterinary clinic, the animal hospital or emergency clinic, and the poison control center
  • A book detailing pet first-aid steps
  • Copy of medical records
  • Nylon leash
  • Muzzle (only use if pet is not vomiting and has no difficulty breathing)
  • Absorbent gauze
  • Nonlatex disposable gloves
  • Scissors
  • Tweezers
  • Nail clippers
  • Digital thermometer
  • Sterile saline solution
  • Hydrogen peroxide (to induce vomiting only at the recommendation of a veterinarian
  • Milk of magnesia (to absorb poison only at the recommendation of a veterinarian)
Find a 24-hour animal hospital that provides emergency services within your area. Keep the facility's contact information in a place that's easy to locate, such as the refrigerator, address book, or smartphone. Most veterinary clinics operate on standard business hours and are not equipped to handle emergencies.
Veterinary clinics operate on a smaller scale than animal hospitals. The latter are more likely open 24 hours and provide emergency services. The former generally operate on typical office hours and only perform wellness exams and minor surgeries. Veterinary clinics also do not generally perform laboratory tests on site.
The specifics vary depending on the type of visit. For a wellness exam, bring:
  • Medical records
  • The type or brand of food the pet eats
  • Medication (including flea, tick, and heartworm medication).
If the animal needs medical treatment, the following may be helpful depending on the situation:
  • Fresh stool sample
  • Vomit sample
  • Video of the pet engaging in abnormal behavior
  • Substance the pet may have ingested

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