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Boat Rental in Bemidji, MN
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20528 Williams Rd SE
Boat Rental & CharterCabins & ChaletsLodgingFishing Lakes & Ponds
19703 Grouse Rd
Boat Rental & CharterSkiing Equipment
I certainly wouldn't recommend this place to anybody. We could have been potential customers in the future but not after how we were treated. First of all, when we called to make a reservation, we called over and over and we only got the answering machine. Almost giving up on the company to make a reservation, we finally got a hold of somebody and we made a reservation. The weird thing about it was, on their website they ask for a deposit. Well they didn't ask us for a deposit. hmm? Anyways, We were getting excited to enjoy the weekend of boating with family and friends. We had roughly 10 of us that were planning this together, all coming from other cities and states. We were told it would be dropped off at a certain time and it was not. It was nearly 2 1/2 hrs later by the time we called them to ask why it had not been dropped off. They had excuses and they said they tried calling us to tell us they were running behind because there was a storm that had ruined one of their other trailers and they were trying to clean things up and fix the other trailer.Well we didn't get a phone call from them at all. What i wonder is, wouldn't they want to deliver a boat that was all ready for us and knowing they would be getting money from us? No, we were put on the back burner and we didn't get a phone call from them saying they were running behind, we would have understood the situation but we had to call them instead to find out they were running behind. We were near the phone all morning and nobody was on it. So when we had asked them what they would do for us since half our day was already waisted away he said he would knock off $100 or he would find someone else that wants their business. Well by that time half the day had waisted away already and all of us sitting around waiting for the boat to arrive. We were not happy. Im pretty sure if i were them I would have offered a free half day of inconvenience and by the time we had the boat it would have been a half day. And since we planned on renting it for 2 days we would have been perfectly happy paying for the full second day. I've been told they are a newer business in town, but they need to work on customer service better. If you want potential future customers you need to work with them and think of them first. This isn't how we planned our weekend to be with our family and friends. Not only will we not call them again but neither will the rest of our friends and family. And word of mouth travels fast. Its too bad i couldn't put a 5 starr review for this company. I'm a business person and i know things happen but a phone call and better customer service could have changed the whole experience.
3.Recreational Rentals, LLC
3847 State 371 NW
Boat Rental & CharterBoat DealersBoating Instruction
Offering a variety of Trailers, Pontoon boats and Fishing boats for sale and rent. We also have a nice selection of docks, boat lifts, paddleboats and other waterfront products for your cabin or home. Visit our store, both on-line and at our Hackensack location for water toys, boating and trailer accessories and much more. Renting fishing boats and pontoon boats from our Recreational Rentals business at the same location.
4.Westre's MarineServing the Bemidji, MN area
Boat DealersBoat Equipment & SuppliesBoat Rental & CharterBoat Storage
I have been to Westres a few times and I have been very pleased with each visit I have been there. Westres is known for their customer satisfaction and it shows, they made sure I was happy with the work that they did on my boat and they worked hard to get my boat done as fast as they could so I could be back on the water! Their prices are competitive with all other dealers in the area, and their staff is knowledgeable on all the current items in the water and boating industry. Without reservations I would recommend Westres to anyone!
5.J & K Marine
6913 State 371 NW
DocksBoat LiftsBoat StorageBoat Maintenance & Repair
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